Car Leasing Online Reviews 

1,162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and responsive throughout the entire vehicle selection process. People note that communication is consistently clear and transparent, keeping buyers well-informed at every single stage of the journey. Consumers heavily emphasize the remarkably smooth administration and fast delivery service that successfully meet their expectations every time. Reviewers deeply appreciate the highly professional approach and enthusiastically recommend the business for future vehicle leasing needs without hesitation. Many individuals express complete satisfaction with the swift email responses and overall operational efficiency provided by the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the professional, helpful, and... See more

Service

Clients share positive opinions on service, highlighting a seamless, efficient, and professional experience... See more

Customer service

People report positive experiences with customer service, highlighting seamless communication and helpful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that vehicles arrive quickly and on... See more

Response time

Customers report great satisfaction with response times, noting that representatives are consistently prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having made contact via a comparison website, I received a very quick email reply from Mike. A few questions back and forth and the finance agreement was sent out. 2 days later, all approved. The admi... See more

Rated 5 out of 5 stars

Great company and service, highly recommend. I came across Car Leasing Online through Leaseloco. Chris was very helpful and patient whilst I was choosing the correct vehicle. He gave me lots of opt... See more

Rated 5 out of 5 stars

My first time using this particular lease company, and I'll certainly use them again! Very informative and helpful throughout the whole process. Other companies could learn a lot about how much the si... See more

Rated 5 out of 5 stars

Needed a new lease car fairly quickly due to previous car being written off in accident. Quick, professional, and friendly, got new Mokka in less than four weeks and at a better price than other lease... See more


Company details

  1. Car Finance and Loan Company
  2. Leasing Service

Information provided by various external sources

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,162)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 experience with Car Leasing…

10/10 experience with Car Leasing Online, with a big shout out to Lorraine and Glen for their professionalism, swift responses, assistance with any queries and general support during my first lease experience. They really made my new car journey a breeze, every step of the way. I would definitely recommend the company, and if you’re lucky enough to get either Lorraine or Glen, you will not be disappointed one bit. They are a real credit to the company👍

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Second car and still excellent service

The second car I have had through car leasing online and no doubt I will get the next through them
Great pricing and advice throughout the process.
A special mention to Lorraine who is excellent to deal with.
Thanks again!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy from deal to delivery

The ease and speed of agreeing a deal and then co-ordinating a delivery date was outstanding!.. Lots of great communication down the the day of delivering the vehicle with an ETA provided the evening before! Definitely recommend!!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Car leasing

Super clear, regular communication and very accommodating with delivery dates.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with new car

Very happy with new car! Whole process was slick from start to finish. A massive thanks to Mike and Lorraine for excellent service. Also the driver Chris who was very friendly and helpful.

18 February 2026
Unprompted review
Rated 4 out of 5 stars

These guys were great but the comms…

These guys were great but the comms around the delivery of the vehicle was a struggle. A lot of back and forth and nothing made clear. This was not all Car Leasing's fault, mainly the delivery company who were not very flexible and charged £144 for delivery. Lorraine great though

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Would Recommend

First time using carleasing-online and would 100% recommend. The service from start to finish was flawless, even when there was a supplier delay I was updated straight away and given a number of options. Lorraine throughout was superb answering any queries promptly unlike other companies I have used in the past. Will definitely use them again.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a great first time experience…

We had a great first time experience with Car Leasing Online. Smooth and easy. Communication was great. Lorraine helped us and she was a superstar. Would recommend and use again for our commercial fleet.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Super Efficient

A great experience all round. A quick quote and then administration of the order was extremely well organised. I went from quote to knowing the ordered vehicle reg in less than 36 hours 👍

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience leasing my car

Found a great deal online for a Volvo XC40 communication with Lorraine was excellent throughout. I could choose my day of delivery everything went to plan car delivered on time. Will definitely be using Car Leasing Online when I purchase my next lease. 👌

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service – Lorraine and Mike are the Gold Standard

Exceptional Service – Lorraine and Mike are the Gold Standard!
​"I recently leased a vehicle through CarLeasing Online and the experience was flawless from start to finish. A huge thank you to Lorraine and Mike in the sales team. They were incredibly professional, transparent about the timelines, and never made me feel pressured.
​What really stood out was their communication; I was kept in the loop at every stage. If you’re looking for a hassle-free leasing process with a personal touch, ask for Lorraine or Mike. I couldn't be happier with my new car

28 January 2026
Unprompted review

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