Car Leasing Online Reviews 

1,162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and responsive throughout the entire vehicle selection process. People note that communication is consistently clear and transparent, keeping buyers well-informed at every single stage of the journey. Consumers heavily emphasize the remarkably smooth administration and fast delivery service that successfully meet their expectations every time. Reviewers deeply appreciate the highly professional approach and enthusiastically recommend the business for future vehicle leasing needs without hesitation. Many individuals express complete satisfaction with the swift email responses and overall operational efficiency provided by the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the professional, helpful, and... See more

Service

Clients share positive opinions on service, highlighting a seamless, efficient, and professional experience... See more

Customer service

People report positive experiences with customer service, highlighting seamless communication and helpful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that vehicles arrive quickly and on... See more

Response time

Customers report great satisfaction with response times, noting that representatives are consistently prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having made contact via a comparison website, I received a very quick email reply from Mike. A few questions back and forth and the finance agreement was sent out. 2 days later, all approved. The admi... See more

Rated 5 out of 5 stars

Great company and service, highly recommend. I came across Car Leasing Online through Leaseloco. Chris was very helpful and patient whilst I was choosing the correct vehicle. He gave me lots of opt... See more

Rated 5 out of 5 stars

My first time using this particular lease company, and I'll certainly use them again! Very informative and helpful throughout the whole process. Other companies could learn a lot about how much the si... See more

Rated 5 out of 5 stars

Needed a new lease car fairly quickly due to previous car being written off in accident. Quick, professional, and friendly, got new Mokka in less than four weeks and at a better price than other lease... See more


Company details

  1. Car Finance and Loan Company
  2. Leasing Service

Information provided by various external sources

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,162)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Carleasing-Online from start to finish. The team was extremely helpful, knowledgeable, and responsive throughout the whole process of getting my Audi.

They provided clear advice, answered all my questions quickly, and guided me step by step, which made everything smooth and stress-free. Their communication was excellent, and I always felt supported and well-informed.

I truly appreciate their professionalism and efficiency. I would definitely recommend them to anyone looking for a reliable and trustworthy car leasing service.

Thank you again for your outstanding service

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is my fourth leased vehicle experience over the last ten years. Once the deal was quickly agreed I was passed onto Lorraine who kept me fully updated on the process & answered any questions I had. I would definitely have no hesitation to use again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a really pleasant transaction…

I had a really pleasant transaction from start to finish. I absolutely love the car and it was exactly as described.

A special mention to Lorraine, whose communication was great throughout the entire process. She kept me updated and made everything feel straightforward and stress free.

I'm really happy with my deal and would definitely recommend them!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service from the sales staff, once I had decided on my vehicle I was passed onto Lorraine Deacon who is absolutely fantastic she makes sure everything goes so smoothly. This is the 3rd 3 year lease I have had through them and I wouldn’t go anywhere else can’t recommend them highly enough.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Craig was my initial contact and helped…

Craig was my initial contact and helped me source the car and spec I wanted, thank you. Lorraine was next level, very good at keeping me updated, answering any questions I had (first time leasing) and generally very responsive. Thank you for your help and likely be getting a second car shortly and know who to contact.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Lorraine has been great throughout the process, helping me with any questions I’ve had and providing me with regular updates.
Highly recommend!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, friendly informative staff. Quick turn around on the delivery, was kept informed throughout the whole process! Thank you!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

First time leasing a vehicle

First time leasing a vehicle and was pleasantly surprised how easy it was. Communication was fantastic, responses to queries were quick and informative. I would definitely use this company again.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff (esp Lorraine)

Extremely helpful staff (esp Lorraine), even when I was being a Muppet, and overall a very smooth process. Always happy to answer my schoolboy questions (my first time with vehicle leasing), and very patient.

16 March 2026
Unprompted review

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