CARIGAMI Reviews 

8,941
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easy to use and book I don't really have anything to say about the booking process. I just did not give a 5-star rating because, even though I returned the car before the agreed-upon time (it was... See more

Company replied

Rated 4 out of 5 stars

The car was excellent, I booked my car for 5pm but arrived one hour late and nobody was there, I had to return the day after to pick up my car. The car was nice, well equipped but nobody explained t... See more

Company replied

Rated 5 out of 5 stars

Very easy to use the filters in the main page and find the car that you need for your purposes This is the fourth time that I rent a car from Carigami. It takes me around 5 to 10 minutes to complete... See more

Company replied

Rated 5 out of 5 stars

It was my first time using Carigami and I am happy with my purchase. There are many options and you need to be vigilant on what you want but process was smooth all in all.

Company replied

Company details

  1. Car Rental Agency

Information provided by various external sources

Carigami est un comparateur de prix spécialisé dans la location de voiture. Carigami vous propose de comparer les offres de location de voiture en France et dans plus de 170 pays.

Carigami, la location de voiture à petit prix !

Written by the company

Qualité et Expérience
Expert depuis plus de 10 ans pour vous aider à louer une voiture dans le monde entier.
Annulation gratuite
Annulez sans frais jusqu'à 24h avant la location.
Service clientèle gratuit
Notre assistance téléphonique vous donne de vrais conseils.

Garantie Meilleur Prix

« Garantie Meilleur Prix » de Carigami

« Garantie Meilleur Prix » de Carigami
Avec Carigami, si vous trouvez une offre identique moins chère ailleurs, nous nous engageons à vous rembourser la différence. Les conditions de la Garantie Meilleur Prix sont sur cette page : https://www.carigami.fr/conditions-garantie.htm

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,941)

402 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The worst experience ever

The worst experience ever. Save yourself a lot of trouble and book directly with rental companies.

Almost had to cancel my trip due to unprofessionalism of Carigami. Managed to save my trip, but after spending 2 times more money than told by Carigami at first, and hours on the phone and with the rental company.

Let me explain all the pain I suffered:

I paid Carigami with my debit card on their site. Then I realized I could not get the car without a credit card, when I double checked a day before. I wasn't told that by Carigami, and they accepted my debit card to pay (pain #1). Then when calling Carigami, I was told there was nothing that could be done, and that they could not refund me because it was 23 hours before the booking, even though it's their fault (pain #2). Finally I found a way, changing of driver to the name of the passenger going with me having both a credit card and driving license: If I had listened to Carigami on the phone I would have cancelled without knowing this possibility. (Pain #3)
Finally: the worst. The insurance I bought on the Carigami website said I would be insured for all incidents. Happened to be wrong, and had to pay 25 euros per day extra at the rental company. (Pain #4)

28 August 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look