Not happy with some sites that have the family camping , lodges and safari tents , it’s turned some sites into noisy holiday camps . As the people hiring them don’t belong to the club so don’t think... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The one thing which lets you down throughout your network is the lack of good free Wi-Fi. When so many places provide a reliable free service, you continue to fall short. I would have thought it could... See more
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Extremely clean and well run-staff were very helpful and went out of their way at times.The alterations are a great addition to what was already a good site.The only issues we encountered wwere poor W... See more
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Great selection of sites throughout the UK. Sites maintained to a very high standard, with large pitches and clean and modern facilities.Wardens are usually very helpful and friendly and online bookin... See more
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Company details
About Caravan and Motorhome Club (previously The Caravan Club)
Written by the company
The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.
We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.
As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.
Contact info
East Grinstead House, RH19 1UA, East Grinstead, United Kingdom
- 01342 326 944
- enquiries@camc.com
- www.caravanclub.co.uk
4.3
Excellent
15K reviews
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Club WiFi needs improving
Club WiFi needs improving, sites well maintained and shower blocks always in excellent condition.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Andrew, We're glad you enjoyed our well-maintained sites and excellent shower blocks! We appreciate your feedback regarding the Wi-Fi and are always working to improve our services. ~Lauren- Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Martin, We're so glad to hear you found booking the Eurotunnel easy. Thank you for your positive feedback! ~Lauren Caravan and Motorhome Club Social Media Team
Great Club
We have always found the club sites and facilities very good. All staff have been helpful and friendly.
That is why we always choose the caravan club when touring with our caravan
16 June 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Betty, We are so pleased to hear that you consistently find our club sites and facilities to be very good, and that our staff are always helpful and friendly. It's wonderful to know that this is why you always choose us when touring with your caravan. ~Lauren- Caravan and Motorhome Club Social Media Team
Camping in a campervan 2026
I have stayed on a few sites this year and in the main experience has been positive. ease of booking. Wardens helpful and informative, in the main. one female warden was a little short with me when i gave what I felt was a constructive suggestion regarding an 'open' toilet cassette disposal point near to a childrens play area (ie no door or cover over it). the male said he's mention it to the campsite owners (affiliated site).
The weather helped this year of course!!!
10 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Lesley, We're so happy to hear that you've had positive experiences at our sites this year, and we appreciate your kind words about our booking ease and the helpfulness of our wardens. We also value your constructive suggestion regarding the toilet cassette disposal point. We will certainly look into this matter with the affiliated site owners to ensure all facilities are appropriately situated and maintained for the comfort and safety of all our guests, especially those with children. We're glad the weather contributed to your enjoyment! ~Lauren-Caravan and Motorhome Club Social Media Team
Low deposit important at my age re any…
Low deposit important at my age re any illness and essential for families where children can suddenly fall ill have an accident etc.Cleanliness of facilities.Friendliness of wardens.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi, We appreciate your feedback regarding the importance of a low deposit, especially considering potential health concerns and family needs. We are also pleased to know you found our facilities clean and our wardens friendly. We value these insights. ~Lauren -Caravan and Motorhome Club Social Media Team
Good clean and tidy sites
Good clean and tidy sites. Unfortunately the cost per night has risen to unbelievable heights. Now there are equally good private sites for a lot less. They have lost sight of their core customers and more interested in organised European trips etc. that are well out of the reach of the majority of caravanners. So many non-productives needing to be paid probably causes the high cost per night.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for sharing your review! We are delighted to hear that you find our campsites clean and tidy. As a not-for-profit organisation, all revenue generated is reinvested directly back into running, maintaining, and improving our network of campsites for the entire membership. Members save £15 per night every time they stay at a UK Club campsite, alongside receiving access to a wide range of exclusive discounts, seasonal promotions, and travel options. We appreciate your feedback and hope to welcome you on another break soon. ~Lauren - Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Brian, We're so glad to hear you found our facilities clean and welcoming. Thank you for your kind words! ~Lauren- Caravan and Motorhome Club Social Media Team
The motorhome club site at West…
The motorhome club site at West Runton,was immaculately kept and spotlessly clean. thank you very much. The wardens were very friendly and helpful too.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Ian, Thank you for your wonderful 5-star review! We are so pleased to hear that you found the motorhome club site at West Runton immaculately kept and spotlessly clean. It's great to know our wardens were friendly and helpful. ~Lauren -Caravan and Motorhome Club Social Media Team
I love coming back to CAMC campsites
I love coming back to CAMC campsites and do a lot of mouth- to-mouth advertising. I love the professional organisation of the club and the camp sites and the very client oriëntated campsites couples. Joining the Club Fest 2026 strengthend my already very positive vibes about the aforementioned.
I apologise for my bad English. I’ll be back in april/may 2027.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Kees, We are absolutely delighted to hear how much you enjoy our campsites and appreciate your wonderful word-of-mouth recommendations! It's fantastic to know that our professional organization and client-oriented site teams contribute to such positive experiences. We're thrilled that Club Fest 2026 further strengthened your good feelings about us. We look forward to welcoming you back in April/May 2027! ~Lauren- Caravan and Motorhome Club Social Media Team
Lovely site tell members not to take…
Lovely site tell members not to take there dogs in the woods in the morning my dogs were attacked and bitten by wasps had to go to the vet for treatment staff are very good don't know if I would go back to this site again because of what happened great walks to take great site to relax lovely and quiet
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Robert, We are truly sorry to hear about the distressing incident involving your dogs and the wasps in the woods. We understand how upsetting this must have been for you and your pets, and we hope they are recovering well after their vet visit. We appreciate you bringing this to our attention and for acknowledging our staff's efforts. We are reviewing our policies regarding dog access to certain areas to prevent similar occurrences. We value your feedback and hope you might consider visiting us again. ~Lauren- Caravan and Motorhome Club Social Media Team
Getting to be expensive
As nice as the club sites are i do have reservations. Annual membership fees have crept up over the years and given what you pay now I would expect to get on any of the sites at will but sadly that's isn't the case unless uou book many months in advance eg Rowntree at York and others. I also feel that £40 /50 p.night pitch fees (plus on some sites) is becoming excessive. Unfortunately my membership renewed automatically last month but I am leaning towards cancellation when my renewal comes round again.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for sharing your feedback with us regarding membership fees and pitch prices. We work hard to keep fee increases to a minimum, and as a not-for-profit organisation, all funds are reinvested directly back into maintaining and improving our network of campsites for all members. While popular locations such as York Rowntree Park Club Campsite do experience high demand during peak times, our £5 deposit system has helped reduce speculative bookings and increase pitch availability throughout the year. Member savings remain central to what we offer, including a £15 saving on every night stayed at a UK Club campsite alongside various seasonal promotions. We truly value your membership and hope you continue to enjoy wonderful stays across our network. ~Lauren - Caravan and Motorhome Club Social Media Team
We once used go away often with the…
We once used go away often with the club but as the club has got more expensive we are now using other cheaper sites unfortunately you need to be more realistic with pricing in these hard times
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mrs Pavey, Thank you for sharing your feedback with us. One of the Club's ambitions is to ensure there is a pitch at a price for every member, and as a not-for-profit organisation, funds are reinvested directly into running, maintaining, and improving our campsite network. We continuously work to deliver great value and offer a range of member discounts and seasonal promotions throughout the year to help our members get away for less. We appreciate your comments and hope to welcome you back to our campsites again in the future. ~Louisa - Caravan and Motorhome Club Social Media Team
Stayed on this site many times and it…
Stayed on this site many times and it has always been great but this time i thought i had landed at Crufts dog show. So many dogs barking, growling do their business on the roadways in front of peoples pitches whilst they were trying to eat food. We should rename the club Caravan and Motorhome dog owners Club. May give this site a swerve until the club instigate an area just for dog owners as has been discussed.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Michael, Thank you for taking the time to share your feedback with us, and we are glad to hear that you have enjoyed many great visits in the past. We have clear Club site rules in place regarding dogs to ensure a pleasant environment for all members, including keeping dogs under proper control and using designated exercise areas. If you ever observe recurring issues during a stay, we always recommend speaking directly with our Site Staff, as they can monitor the situation and address it directly with the guests concerned. We appreciate your comments and look forward to welcoming you back again soon. ~Louisa - Caravan and Motorhome Club Social Media Team
We stayed at New England bay site as we…
We stayed at New England bay site as we have for the past 20yrs. So sad to see it now halved in capacity. The bare minimum being done by wardens who appear as though they’d prefer to be anywhere else but there! So disappointed!
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Lyndsay, Thank you for taking the time to share your review following your stay at New England Bay Club Campsite, and for your long-standing loyalty over the past 20 years. Decisions regarding campsite layout and facility operations are carefully considered to balance occupancy, operational efficiency, and sustainability objectives across the Club network. We note your comments regarding our Site Staff and appreciate all feedback provided by our members. We value your continued support and hope to welcome you back again in the future. ~Louisa - Caravan and Motorhome Club Social Media Team
I've been a member of CAMC for about 4…
I've been a member of CAMC for about 4 years. I find the sites over priced, and unlike some cheaper sites they dont give their members complimentary WIFI.
Facilities are great, and staff are very helpful.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Nigel, Thank you for being a member with us for four years and for sharing your feedback. We are delighted to hear that you enjoy our great facilities and find our Site Staff to be so helpful on your visits. We appreciate your comments regarding pitch pricing and Wi-Fi access, as we work hard to deliver high-quality campsite standards alongside member savings. We value your continued membership and look forward to welcoming you back to our campsites again soon. ~Louisa - Caravan and Motorhome Club Social Media Team
Lovely staff both in admin and…
Lovely staff both in admin and especially those working at the sites. Always cheerful and gelpful.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Terri, Thank you for your lovely review! We are delighted to hear that you have experienced such fantastic service from both our head office team and our Site Staff across our campsites. Our Site Staff work hard to ensure every visit is warm, cheerful, and welcoming, so it is wonderful to know their helpful approach made such a positive impression. We truly appreciate your kind feedback and look forward to welcoming you back on site again soon! ~Louisa - Caravan and Motorhome Club Social Media Team
Love moffat caravan Park
Love moffat caravan Park. So central. Very clean. Nice and flat.
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mrs Livingston, We're so happy to hear you enjoyed our central location and clean, flat grounds. Thank you for your kind words! ~Louisa, Caravan and Motorhome Club Social Media Team
Do we want to stay in the club?
The prices on many of the camp sites is becoming prohibitive for many users. Many of us have efficient solar panels which means we do not need electric in a lot of cases but are not given the option to chose. The club should also publish the prices more accurately, just stating from a few pounds is not correct as they just quote pitch price. It would be more realistic to quote for two people on a pitch with electric ( which is a normal stay) and reduced or add on as required.
The club is also attempting to turn a lot of sites into holiday camps with pods, chalets and lodges.
20 July 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Lyn, Thank you for getting in touch and sharing your detailed feedback with us. Our person pricing structure is designed to reflect individual usage of site facilities, ensuring single travellers are not charged the same rate as two people, while members save £15 per night on every stay. We are also continually increasing pitch flexibility through our non-electric options and smart metering trials to support members utilising solar panels and alternative power. Furthermore, our Experience Freedom glamping options allow friends and family without touring outfits to join members on site, while our primary commitment to touring and investing in our UK campsite network remains as strong as ever. ~Louisa - Caravan and Motorhome Club Social Media Team
Just had to cancel some bookings due to…
Just had to cancel some bookings due to illness deposits returned no problem unlike camping and caravan who changed £25 and you have to cancel before 29 days just a heads up to all campers
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Peter, Thank you for taking the time to leave us such a positive review! We are so glad to hear that you found our booking and deposit cancellation process easy and straightforward when you needed to cancel due to illness. We always aim to provide clear, hassle-free policies and flexible options to give our members peace of mind when planning their trips. We wish you a speedy recovery and look forward to welcoming you back to one of our Club campsites very soon! ~Louisa - Caravan and Motorhome Club Social Media Team
None responsive
I have sent emails to these people, all to no avail.
I stayed a a shocking campsite that had 25, 5 star reviews. This was impossible, because, it really was shocking. The caravan and motorhome club didnt respond
27 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello, We are truly sorry to hear about your disappointing experience at the campsite and the lack of response to your emails. We understand your frustration regarding the reviews not matching your experience. We are looking into why your emails went unanswered - in the mean time please email us with your details via trustpilot@camc.com so we can look into this as a matter of urgency for you ~Louisa, Caravan and Motorhome Club Social Media Team
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