CapBeast.com Reviews 

Will definitely be purchasing more custom hats, the design on which was given was absolute to the T. very good Stitch job as well. Very very satisfied

Exactly what I wanted, they make it easy!

DO NOT BUY FROM THIS VENDOR.

Half a year later still no hat. I don't think this is actually a business, I think it's some teenagers in a garage playing "work". This was a tragic experience. You have alternatives in custom hats, go with ANY of them instead of cap beast. If ever I hear them come up in conversation or hear somebody say they need a custom hat, I would run across the room to implore them not to buy from capbeast.

This was my first time ordering a custom hat and I was skepticle at first but once I received my hat that was all out the window! I absolutely love my hat! It looks great and fits great! They will definitely be getting more business from me!

The negative reviews made me nervous but this was the only online configurator where I was able to achieve the layout I wanted so I took a chance, and I'm very glad I did. Turnaround was faster than expected (just two-and-a-half weeks from the day I placed my order to the day it arrived), and the hat itself was perfect. Communication during the order process was prompt, polite, and professional, and the entire process was trouble-free.

Hats turned out exactly how I wanted them too

Time from order to working on it, to shipment to delivery was unclear and I didn't know what to expect.

The hat itself is great, but the custom logo I wanted on it is average at best. You can tell what it is but it's not solidly filled in. It looks like a toddler with a pencil filled in the lines. Definitely not the quality i was expecting from a $50 hat.

Shipping was pretty fast, but they messed up the design. Added a big, bold, black border between the two colors of the design, instead of just doing one color on too of the other. Cant even see parts of the design because of it.

they say they take 2 to 3 weeks: I've been waiting for almost 2 months (and 2 weeks ago they told me it was ready for dispatch "supposedly")

It looks good and it arrived on time.
It pretty much arrived when they said it would and I think they did a great job on it.

The custom order I placed turned out pretty good. The thread for the embroidery work is close to the actual color of my brand, although not 100% accurate. The fit of the hat isn't what I really expected. It's a bit stiff and sits pretty high on my head...but then again I'm very particular about my hats and I didn't have a chance to try it on before buying obviously. All in all, I'd say it's been a good experience and I'm happy wiht the final product.

I AM STILL WAITING FOR MY HATS, THEY JUST SHIPPED WHICH IS AWESOME. I'LL ADD ANOTHER REVIEW ONCE I RECIEVE THEM, BUT THIS SITE IS AWESOME AND NOT TOO PRICY. GREAT WORK CAPBEAST

First time it didn't add to my cart, had to make it again. Did not know each side added 10 Dollars.

I previously ordered a cap about a month ago, and was very, very pleased with the quality of the cap. The stitching of one of my logos was dead solid perfect. So I ordered another one. Different colour with different logo.

I ordered with the company. Great design and results, but there was an issue with sizing. I requested a discount in order to obtain more hats with the correct size (did not request a refund or to return). They would not provide any discount even though the product I ordered was not sized correctly.

I placed an order almost 4 weeks ago and I paid for express shipping on top of it, yet the order still says processing, even though my card was charged right after placing the order, and every single time I tried messaging customer service, they provide me with the same answer, "sorry to hear that sir, we will take a look at this, and get it done as soon as possible" yet here I am 4 weeks and 4 complaints later, and the order is still processing. What did I pay for express shipping for!!?

Good quality hat but the color is completely wrong. The logo uploaded and colors selected were orangish brown. I color used on the finished product is yellow. Further, the embroidery on the front is mediocre at best. Letters are linked together and not trimmed. Disappointed for the amount of money spent on this hat.

**Update: after posting the above review I was contacted by CapBeast. Their customer service rep, Steve, was apologetic and very helpful. He admitted to the poor quality of the product and how it was below the company standard. I was immediately issued a full refund and offered a very generous discount on a new hat if I chose to order again. I did, and was asked for the order number by Steve to ensure my product was made to specification. The hat arrived and was just as I expected the first time. A complete 180 from the first hat. Excellent customer service and great product from CapBeast. I will repeat service if I ever need another custom hat!

Easy, fast. Wish I could zoom in and review my design one last time before it was processed.