CapBeast.com Reviews 

857
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Just echoing many of the same reviews. Placed an order, checked in after a month, and they actually responded that the design had been digitized and would ship the next week. That was six weeks ago.... See more

Rated 1 out of 5 stars

I order 4 custom hats in July. I still haven't received the hats. The company was pretty responsive at first, but they have failed to reply to any of my emails or requests for status since the beginni... See more

Rated 1 out of 5 stars

I placed an order with CapBeast over 7 weeks ago and have yet to receive anything. I was never provided with a tracking number, and despite multiple attempts to contact them—via phone, email, and mes... See more

Rated 5 out of 5 stars

Amazed by the details and the amount of colors supported! I've tried others with nowhere near the same accuracy and quality of stiching! Recommended! Getting them from US to Sweden was a bit of a... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Design your own Custom Hats, Caps and Snapbacks With No Minimums. Check out our deals on custom New Era, Flexfit, Yupoong and more.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

857 reviews

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2.6

All reviews

(857)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

fraud

They never produced or delivered the hat; their customer service never responded to my requests for information. You took my money and never gave it back. A fraud. Don't buy from them.

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Experience, SCAMMERS

I gave it 1 star because thats the least you can give. If I could have given ZERO stars I would have. They are a scam. Charged my card, never delivered product, don't answer emails, don't answer their phones. DO NOT order anything from this company.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

This company should truly be a ashamed…

This company should truly be a ashamed to call themselves cap beast. I ordered a single hat, one that I've ordered through them before back in January of 2024. It's June and I've still not gotten it and worst, yet, their customer service has completely gone and ghosted when I tried to reach out and just get an update. They can't even let their customers know there may be a delay in shipping or as much as just an apology. They should give discounts or free items for how long it takes to get one freaking item.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

It's now June 1st 2024

DO NOT ORDER FROM CAPBEAST.
I didn't see the poor reviews ahead of time, so unfortunately i ordered one cap on May 13th, 2024.
It's now June 1st 2024 and I have not heard from the company nor received my order.(They took my money right away though. smh) i have sent multiple emails and. all i get is an automated response saying that "due to COVID" customer service support may be delayed. Huh? I really just wanted my hat but now i have to go through the process of trying to get my money back! Don't do it!!!

12 May 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order for 130 hats for a…

I placed an order for 130 hats for a nonprofit disabled veteran organization over two months ago and no hats. I have also called and emailed them multiple times and no response. I left my name phone number and email address but still no response. If they treat disabled veterans like this, they are total garbage.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

If I could give negative ratings I…

If I could give negative ratings I would! Total waste of money. Ordered a custom hat and it's now been 3 months without any update. They don't answer calls, emails, or on their social media pages. Paid alot of money for a custom hat. Just a scam company!

28 May 2024
Unprompted review
Rated 1 out of 5 stars

This company cannot be trusted

This company cannot be trusted. They don't answer emails or calls. They charged our credit card but never delivered the hats. Absolutely disgusting. Totally bogus operation. Stay far away from CapBeast.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE! MASSIVE SCAM

DO NOT ORDER FROM HERE! CAPBEAST ARE A SCAM!!!
Absolutely disgusting business I have ever dealt with. I placed my order the start of Dec 23 and it is now May 24. Still have not received any of the multiple hats I ordered and payed good money for. This was supposed to be a Christmas gift and it has completely ruined it. I will never be purchasing from this business ever again. Please learn from my mistakes and don’t even bother with them. Fkn disgrace!!!

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Capbeast is a SCAM

Capbeast is a scam. I placed an order on january 2, and it's almost may and have not received my product yet. They don't answer calls or emails. Do not trust this company and fall into their marketing trap.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Ordered custom hats

Ordered custom hats. Emails confirmed they would try and make delivery for a particular date. Have not gotten product, now overdue. No call backs, no emails returned and now I cannot sign into account to see order status or get any info. CapBeast is no better than a scam.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

0 start

0 start
Don’t order from them. It’s scam. 10 weeks in still no hat. No email updates. When contacted, they told me to be patience and wait on the hat to be come back in stock so they can produce it.
I requested my full refund, but no response. Don’t order from them!!!

2 March 2024
Unprompted review
Rated 1 out of 5 stars

I contacted via email (because they…

Order # CB90329188, I contacted via email (because they don't respond over the phone every time Ive tried) a Capbeast rep by the name of Faiz Khan. He promised me that I would receive my refund in 7-10 business days and that timeframe has passed. At this point Capbeast has not honored their confirmation of a refund that I have written in email. I would need to find a legal avenue to retrieve my refund as they have not been contacting me anymore. I will ask for legal advice in solving this issue.

28 February 2024
Unprompted review
Rated 1 out of 5 stars

Capbeast is a fraud

Been waiting for a while and need the hats for an important event and have been calling and emailing them with no response (order #CB09163697) . Starting to think capbeast is a total scam. if I don’t hear back / get my hats soon I will make sure the internet hears about Capbeast. If they resolve this, I will update this post.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Same experience as everyone else

Same experience as everyone else. I ordered 2 hats. They messed one up. I ordered a replacement and told them I'd be happy to pay for it because the original hat had minor mistakes. It's been 2 months and NOTHING. I've emailed them 3 times. After the first time, they just stopped responding. At this point they've just robbed me of 75$ because the first hat is unusable and the second one they decided to just not send. This site is a JOOOOKKKKKKEEEEEEEEEE

19 December 2023
Unprompted review

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