Cambridge Audio Reviews 

2,626
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent sound generation and superior build. Many found the items to offer unreal value for money, with competitive pricing. Reviewers frequently highlighted the efficient and fast delivery service, often receiving orders quickly and well-packaged. The user experience is also highly regarded, with products being comfortable, easy to use, and having a secure fit. However, some customers also noted concerns regarding battery longevity, with a few people experiencing earbuds losing charge more rapidly over time or not lasting as long as expected, particularly with ANC on.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the sound, design, and ease of use,... See more

Quality

Users describe positive interactions with quality, consistently praising the high product quality, excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the exceptionally fast... See more

User experience

Consumers find the user experience to be positive, highlighting great sound, design, and ease of use, with... See more

Price

People report positive experiences with price, often highlighting the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely 100% recommend this business to all and everyone ! Amazing products, bought 3 different items over last 12 months, all arrive in perfect condition, well wrapped up and presented in professi... See more

Rated 5 out of 5 stars

A great product at a great price, I’m extremely happy with my Melomania A100s. The sound quality is amazing, and the app allows you to adjust the settings to suit your taste and favourite ge... See more

Rated 5 out of 5 stars

I bought some M100 earbuds for my wife to use overnight, due to their long battery life. After 18 months of them working perfectly, one earbud only lasted about 4-5 hrs. I contacted Cambridge Audi Cus... See more

Rated 5 out of 5 stars

Great value for price. Quick purchase. Great audio quality. Immediate start (except some pairing fails having closed the lid, which apparently needs to stay open when pairing)


Company details

  1. Electronics Company
  2. Hi-fi shop

Written by the company

At Cambridge Audio, we’re for people who listen. Since 1968, we’ve pursued one simple goal: to engineer products that bring the Great British Sound into your home. Nothing added, nothing taken away. With design and engineering based in London, we’ve pioneered many technologies at the forefront of audio innovation. From the use of toroidal transformers in the iconic P40 amplifier, to the award-winning StreamMagic music streaming platform, we constantly seek to improve your listening experience. However you listen, whatever your budget, we will give you the best possible sound at the fairest possible price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,626)

754 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed a replacement remote control for…

Needed a replacement remote control for an amplifier, bought a brand new one delivered super fast cheaper than used ones from eBay/marketplace for around £10 cheaper. Need to learn which buttons work but the basics are ok including volume so happy listening ahead..

9 July 2026
Rated 4 out of 5 stars

A bit delayed

13 July 2026
Cambridge Audio logo

Reply from Cambridge Audio

Dear valued customer,

Thank you for your feedback.

We're very sorry for the delay with your order. We always do our best to deliver all orders within three business days of an order being placed. Unfortunately, from time to time, issues outside of our control can occur with our courier partners, which can lead to unexpected delays.

If you ever have any concerns about a delivery from us in the future, please don't hesitate to contact us directly via the Contact Us page on our website. We'll always do our very best to investigate and help resolve any delivery issues as quickly as possible.

Thank you for your patience and understanding.

Kind regards,

Cambridge Audio Customer Support


Rated 5 out of 5 stars

I am thrilled.

The delivery service was very fast. The packaging was very careful.
The EXA100 exceeded my expectations. The sound of my system has improved significantly.
I am thrilled.

6 July 2026
Rated 5 out of 5 stars

Great value for price

Great value for price. Quick purchase. Great audio quality. Immediate start (except some pairing fails having closed the lid, which apparently needs to stay open when pairing)

8 July 2026
Rated 5 out of 5 stars

someone to assist

I couldn't find this item on your website, I checked with help and one of your team sent me a link to order. Arrived with me within three days from my order and no postage charge.

7 July 2026
Rated 3 out of 5 stars

I did not like the delay in delivering.

I did not like the delay in delivering.

7 July 2026
Cambridge Audio logo

Reply from Cambridge Audio

Dear valued customer,

Thank you for your feedback, and please accept our apologies for the delay you experienced with your delivery.

We aim to deliver all orders within three business days of an order being placed. However, couriers can occasionally experience issues or difficulties that are outside our control.

We regularly monitor the reliability and service provided by our courier partners, and we encourage any customer experiencing a delay or frustration with their delivery to contact us directly via the Contact page on our website. Our Support Team will always do their best to help.


Best regards, 

Cambridge Audio Customer Support

 

Rated 5 out of 5 stars

Quality product delivered fast

The products are high quality and the product presentation is excellent. Everything is described in plain English and the ordering process is uncomplicated. My order was delivered quickly and I’m very happy with it.

6 July 2026
Rated 5 out of 5 stars

Quality & thoroughness.

Quality, fit & price along with an unbelievable turnaround of product whole transaction for my A100's less than 24 hours. Good EQ, overall, so far very impressed,

2 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look