Call Wiser Reviews 

Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and the price which we paid today. Where do I find this?

I had to phone twice the first time I was cut off !! The young lady dis not seem to be up to speed !!! The second time I got a young male and he was very good no hassle at all !!! Last year when I bought my car and had to change details it was a pure hassle !!! Don't think I will renew with you again !!! Sorry

I was really pleased with the service. I didn't have to wait on hold for any length of time, then the adviser was really helpful and went out of her way to make sure that the policy was the right one for me and to get me the best price. Very impressive.

I think a ‘please’ might be nice in these instructions perhaps ? Thankyou . I find it quite easy to get through on the renewal number but have to wait ages on the claims number. It would be great if you could try and make it better than that . Thankyou .,

Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduce the premium for the original offer and explained that a lower level of insurance would actually have been more expensive. He was unfailingly polite and patient.

As a customer,just looking,to renew my existing car insurance,it was extremely frustrating having to sit trough a programmed set of guestions by your employee.Would it not be better to train them in knowing when it's appropriate to stop the sales pitch,when all the customer wants is to renew their current insurance.Also, I'm still awaiting a hard copy, for my records, as promised by your employee. Regards Mrs C Morton.

just straight forward and simple.
job done

I have recently renewed my car insurance with be wiser and I was very impressed as you beat the qoute initially written to me. Thank you for a positive outcome.

Changed my adress very quick and no extracharge. Good job. Thanks

I was called by a gentleman last night whilst still at work & asked if he could call me back in the a.m. around 9.30/ 10 a.m. !! He promptly called as he said he would ,and was so polite and helpful . Sorted my renewal , with no bother and just a pleasure to talk to !!!

Very good. Spoke to Paul,change my policy to my
new motorcycle,for when I requested.
First class service. Cliff. Nash.

I dealt with Daniel who was very helpful and explanatory and I felt very comfortable dealing with him, I would definitely go through Daniel again. Thank you

Very happy with the service provided by a person named ifty. He was very polite and understood exactly what our problem and assured me that he will do what is nesassary in our needs. I wish u had more employees like Ifty.please convey this message to him. Excellent customer service. Mr dilip Patel

Holly was extremely professional and dealt with my changes to my policy efficiently and to the point

John

Cheerful, helpful and knowledgable rep - no problems, quick and easy transaction

I was very impressed with the service and attention that I received today Tuesday 23/02/2021