Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.
Contact info
Unit 19 Hazelford Way, Newstead Village, NG15 0DQ, Nottingham, United Kingdom
- 01623 750343
- flowers@bunches.co.uk
- www.bunches.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and bad service. I ordered two different bouquets for…
I ordered two different bouquets for two different people, on 24/6/26. On 14/7 one was delivered to the house door, (she had a tiny garden). No problem, she was delighted with the flowers. Order no.03800244. On4/7 the other bouquet was left at the unlocked front gate at the bottom of the drive. Although she could see the gate from the house the bouquet was left lying at the side, I think she found them by accident the next day. Order no.13800243. It wasn’t a long drive to walk up, I was very disappointed when I heard about this and will seriously think twice before using you again.
Excellent service
Excellent service . Have used Bunches for years and cannot fault them . Always delivered on time , lovely choice of products , good prices . Would not use any other company .
Really good service throughout
Really good service throughout. Easy to order and delivery was on time.
Excellent company
Always so pleased with any orders I have sent from Bunches.co.uk Always spot on with the delivery date and plants/flowers have been well received
Highly recommend
It took 3 days before my daughter got…
It took 3 days before my daughter got the flowers. Most of them were dead.
It’s the first time I experience that.
Royal mail normally contact neighbors to get in if my daughter is working. On the 3 day they did that.
Only a few flowers survived that.
Ordering flowers always is very easy
Ordered 13 of July she got them on the 16’th

Reply from Bunches.co.uk
I was sent a bunch of flowers from my…
I was sent a bunch of flowers from my daughter, I couldn't tell her how disappointing they were.
There was several of them broken , the rest of which there were not many were old and tired looking.
I would have got a similar bunch from a supermarket for about 8 pounds fully alive.
Save your money and go elsewhere, the recipient many be very disappointed with what they received and feel unable to say so.

Reply from Bunches.co.uk
This company is a bunch of amateurs
This company is a bunch of amateurs, not guaranteeing a delivery order on a weekend for the forthcoming Tuesday. Please do not use this supplier for the day you need them delivered. Shocking service, I would cancel any order you might place, straightaway.

Reply from Bunches.co.uk
Great service
Have used Bunches a few times to send flowers to friends and relatives. Delivery always on the day requested and bouquets always fabulous!!
Great variety and quality
Order quite often - flowers / letterbox flowers and mini hampers / hampers. Usually for birthdays. Comms always really good, customer service great. Delivery spot on and gifts always gratefully received. This was a mini birthday hamper for my cousin - she messaged to say it was lovely and prosecco going straight in the fridge.
Great for range of gifts (plants, flowers, hampers)
Great delivery by Royal Mail on date needed (recipient not home, so delivered next day - fully tracked). Pleased with price & selection available & recipient very happy with their gifts (potted plant & afternoon tea hamper with some added options).
My Go-To site for flowers
I always find Bunches really reliable and check their App first if I am ordering flowers. I can usually find a good delivery spot and never had any problems. Always very well packed & protected. Been very happy with what in-season flowers are available.
Easy website to use and reasonable…
Easy website to use and reasonable prices. Delivery information very good and recipient said lovely flowers
Bunches is a company I often use for…
Bunches is a company I often use for happy and sad occasions. Their flowers are always lovely. Their letterbox flowers are particularly good if the flowers are to be a surprise as people may not be in. The prices are very reasonable and if you order more often you build up points for discount.
Living in Australia I use Bunches to…
Living in Australia I use Bunches to send gifts to friends and family and they always deliver on time and tell me they love the quality and service.
Excellent choice of beautiful products
Excellent choice of beautiful products, reasonably priced and delivered on time
I have used Bunches for a few years now…
I have used Bunches for a few years now and have always had positive feedback from my family and friends who have been the recipients. Easy to order, delivery always as requested and presentation of flowers great.
Flowers delivered on time
Flowers delivered on time, easy to track, sent from abroad to UK, very easy to navigate website to buy and people seemed happy with the flowers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







