Bunches.co.uk Reviews 

18,235
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is very easy to navigate, offering a wonderful selection of beautiful flowers and gifts for any special occasion. Many consumers happily mention that their orders consistently arrive right on time, beautifully packaged, and containing fresh stems that last for many days. Some reviewers were not happy with occasional delivery delays or instances where packages were unfortunately left in inconvenient locations around the property. A few other people also felt that certain bouquets appeared smaller than pictured in the advertisement or did not stay fresh as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the fresh and beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that flowers consistently arrive promptly on... See more

Quality

Users describe positive interactions with quality, noting that the flowers arrive fresh, beautiful, and last... See more

Order

Consumers find order to be positive, highlighting a straightforward online website and very slick admin when... See more

Service

People report positive experiences with the service, consistently praising the reliable deliveries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Flowers are easy to order, often with a discount code. Large variety of flowers to choose from. I only order online from Bunches. Never had a bad experience. Flowers always arrive fresh even if Royal... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

Have received and sent flowers twice recently. All the flowers were lovely. The ones I received lasted two and a half weeks in this hot weather. They came beautifully packaged with lots of information... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(18,235)

1,855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anniversary Flowers

I have ordered flowers from Bunches on numerous occasions, and have always been delighted with the quality and service. I recently ordered a bouquet for my wife, as it was our 50th wedding anniversary. They arrived on time and the flowers were of excellent quality, and still thriving.
Thank you, Bunches.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

fab.

I appreciated the gift. looked dead when arrived. flourished in vase. chuffed. happy birthday to me..

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Bunches consistently provides…

Bunches consistently provides exceptionally good service and a beautiful range of flowers to choose from. I highly recommend them as I have never been disappointed and my friends have been delighted with their flowers.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Sent a bouquet (next day delivery) to…

Sent a bouquet (next day delivery) to my brother and sister-in-law for their Anniversary. The bouquet arrived on time and in good condition. Recipients were very happy with the flowers, said they were beautiful

14 July 2026
Unprompted review
Rated 2 out of 5 stars

Beware, what you see is not what you get

After looking at their website, I selected a bouquet to be sent to a friend. The bouquet my friend received was not representative of the picture shown on the website. The bouquet received looked only half the size of that shown. Will not order from them again nor recommend their company.

17 July 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. The majority of our flowers are sent in bud to maximise vase life and limit damage during their journey. If having checked the bouquet content anything was missing, please pop an email over to us at Flowers@bunches.co.uk and we can review this further. Kind Regards Bunches

Rated 5 out of 5 stars

First time buyer, will buy again

First time buying from here and will again. Got next day delivery and they arrived beautifully, a week later they are blooming amazingly. I would recommend, especially since is few and far between places that actually send a bouquet constructed rather than in an envelope box.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely would recommend

Absolutely would recommend. I had some sent to me, and I was so impressed with the freshness of the flowers on arrival and the condition, I have since sent some to a friend, who commented how lovely they were and felt so fresh. This has all been in this hot weather we've been having. The flowers also latest well. They were beautiful!

17 July 2026
Unprompted review
Rated 3 out of 5 stars

I absolutely love your company but…

I absolutely love your company but Royal mail really let you down. After many alleged missed deliveries I have no option now but to get any deliveries up to two days earlier than required.
The flowers are beautiful and ordering is so easy.

16 July 2026
Unprompted review

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