Buildfix Reviews 

The Buildfix team did a great job of both the subsidence repair and brickwork repairs and left the place clean and tidy. There were a couple of challenges that were resolved quickly and it will provide us some peace of mind in the coming years.

A cohesive team of subject matter experts that provided expert advice and much patience for our questions; from first contact with Matt and expert advice provided, then plumber Micheal and finally
Brad and Sam (who were interrupted numerous times with our “what if’), and explained as they did the work, we could not have asked for a better result. Highly recommend.

A terrific company to deal with !
The entire process from the initial request for a quote through to completion of the work has been very impressive. Great communication, thorough inspection which explained the whole process and superb workmanship by the tradesmen .
A lot of businesses could learn from this company’s very professional workmanship and excellent customer service.

Turned up when they said they would. Gave me good advice. They did a very workman like job. All in all no complaints my end and I would highly recommend them.

From my initial enquiry, site evaluation and then conducting the works, the entire team were genuine and professional, taking great pride in their work.
The site was left clean at the completion of the works, and I felt confident in the workmanship and product. The price was extremely competitive, and probably the best in the field of underpinning.
You can call Buildfix with certainty that you and your home will receive the best service possible.

I have asked Buildfix to fix serious subsidence of my house in may. Because of their excellent work I asked Buildfix to fix the subsidence of my another house again. Matt's quote is very competitive and point out the reasons of the subsidence.

The quote also included to check all the services location and find out all leaks in drain pipes. Plumber Micle from Buildfix came first, he find out all the leaks in sewer and strom pipes, also cleaned and dredged the pipes using advanced professional tools. Micle is very attentive, professional, friendly and hard working.

Two Sams attended to fix the subsidence. They lifted the house 10mm in some place, they did more than what I have expected and solved all the subsidence problems. They are very professional, patient, skilled, polite and hard working!. I am very happy with the outcome of their jobs. Because of the Geopoly injection the foundation got a lot reinforcement, the house can stand another hundred years after their work.

I wouldn't hesitate to recommend Buildfix to anyone. Every aspect of their work is beyond my imagination. I was very impressed with Buildfix and have a hundred reassurance about the quality of their work. They are the best company I have ever seen! Good price, excellent work and enjoying being with them!

Yan Chen

Jared and Kurt arrived on time and did a great job. Jared kept me up to date with the progress and they managed to get more lift than I was hoping for. In stifling humidity they completed the job in the timeframe they promised.

Really great service and quality at a reasonable price.

Judy and her team went out of their way to make the repair seamless and headache free. They even helped me with certain tasks that would have needed me to hire another handyman just so the repair can continue. They were flexible with the dates and courteous to the tenant I had who needed extra attention.

Staff were great from Admin supervisor to technicians. Explained process on site.
Completion report did not give enough evidence of work done, specific injection locations, new level information which would be needed for review of site condition in the future. Amount of injected material; comparison of amount per metre with other locations.
Recommended. Rating 4.5 stars

Kurt and Jared have only just left at 6:20pm after a long hot day in the sun hardly taking what any normal people would call a “lunch break” these guys weer professionals right from the start during the whole day all information was passed on as each new step started. They left the work site just as they found it and nothing was too much trouble for these guys. Would highly recommend the team at buildfix including the delightful one on one office staff. Great experience start to finish.

How good is it to find a company who does what they quote they will do?
Chris Brown was prompt with his detailed quotes. We had a sunken slab lifted 50mm and we had a badly cracked wall reinforced with the Helibar and structural grout. The guys did an amazing job and I would particularly mention Luke's work on the wall. He has such an eye for detail and was so careful with the installation and was extremely good in matching the pointing and repair cracks grout colour in a multi coloured sandstock wall. The crew were tidy and cleaned up everything each day.
The result has been amazing. The wall is now stronger than when built 60 years ago and there are no signs of the cracks. All that with a 20 year warranty.
One very satisfied customer. Thanks all round. A great company to deal with.
Ian Thom

Excellent results and exceptional service experienced at every stage/ interactions with Buildfix. Starting with Matt who did the initial site inspection and organised the quotation, Michael who attended for preliminary assessment of the pipes and drains, and Sam & Brad who conducted the actual subsidence repair works.
Everyone was extremely knowledgeable, approachable, helpful, and genuinely lovely people to interact with. Additionally each member was also highly professional, meticulous, competent, careful, and highly motivated. It was obvious they were invested and took personal pride in obtaining the best outcome.
We are restoring an older home and couldn't be happier with the results. The scope of works was totally non-invasive. Some well concealed drill holes in the ground externally, and I'm confident that the house foundations are set for another 50+ years.
We highly recommend the Buildfix team Victoria and the Resin treatment.

Brandon and Terry completed job with no issues and reported on other areas not in original specs engineering report didn’t outline.

The staff were friendly and professional from start to finish from getting the quote to the work being completed, It was nice to deal with tradesman on site that were caring and great to work with in explaining the process...

The Buildfix team did an excellent job in repairing the subsidence issue at our property.

The whole process was smooth, efficient, professional and courteous:
- very thorough and informative site assessment. Joe patiently answered all the questions I had.
- competitive fixed price quotation that includes detailed scope of work and assistance with locating the services at the property
- Irene was friendly, efficient and accommodating in organising the job
- the friendly team of Joe and Jack executed the plan very well on the day. They explained every step clearly, giving me the confidence of a job well done.

We are very happy with the outcome and would recommend the Buildfix team for any subsidence repairs.

Quang Tran (O'Connor, Canberra)

Positive outcome
Corner wall (brick) had sunk Buildfix repaired all cracks gone and corner now straight
Great installers very informative and professional

We have had an issue with our front brick wall leaning more and more over the years with a few vertical cracks appearing. The lean was getting to the stage where it was starting to affect the sliding of our front gate. Ryan from Buildfix spent a couple of days straightening the wall such that it is now back to completely vertical with the cracks filled. We were very pleased with the professionalism of Buildfix and, of course, the result.

Buildfix came round and addressed our cracked wall and subsidence issues last week. The results were nothing less than spectacular. The not so small cracks that have been around for years closed up almost perfectly. The Buildfix team from Bruno who did the inspection and quote, to Kurt and his mate who did the job were super friendly and courteous, patiently explaining and answering all our questions. We couldn't be happier with the results. We previously had another injection company carried out the same job five years ago and no improvement was seen, the cracks were there the whole time and nothing changed. We were told there were substantial lift but we couldn't see anything visually. Our subsidence issues continued to worsen over that time. Fingers crossed that it is finally properly addressed. Time will tell.

Important point regarding warranty. We contacted the previous company re guarantee five months after the work was done as our front door was jamming after a period of rain. They told us to engage plumbers to check the pipes. There was a crack underground in a storm water junction so it was our fault and no warranty work was carried out, even though we had the same plumbers checked all the pipes prior to the injection five months ago and there were no issues. We couldn't possibly be having pipes checked every month, could we?

Buildfix's warranty covers burst pipes but also has something excluding poorly maintained plumbing and pipes. Also any warranty work will only be done once only. These weren't made clear to me at quoting time so ask for the FULL warranty terms first and have a good read.

Buildfix were great from the start of the process to finish, and their quote was the most reasonably priced. Both teams kept me informed all the way through, for work done on my subsidence issues and repairs to my cracked brick wall. They were very efficient, clean and professional. I am a very satisfied customer.