Buildfix Reviews 

891
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being punctual, polite, and extremely thorough during every phase of the project. Many reviewers note that the teams arrive on time, work efficiently, and provide detailed updates on the progress. People also highlight the excellent communication, noting that technicians clearly explain the procedures and answer all questions. Consumers are consistently impressed by the successful structural repairs and the clean condition in which the work areas are left. Overall, individuals seeking reliable structural solutions consistently find this company service dependable and very satisfactory.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals and clear... See more

Quality

Consumers find quality to be positive and consistently report immaculate workmanship and professional... See more

Customer service

Customers report extremely satisfying experiences with customer service, highlighting prompt and professional... See more

User experience

Reviewers highlight positive aspects of user experience, describing the entire process as very professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

5.0

Excellent

TrustScore 5 out of 5

891 reviews

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5.0

All reviews

(891)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

George, Damian and the team were extremely knowledgeable and provided such a seamless and professional job over 3 days. From the beginning of the quote with Chris the process was a breeze. Could not fault this company at all, thank you guys you were absolutely AMAZING!

8 May 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the beautiful feedback, Kelly. It honestly means a lot. George, Damian and the team loved working on your place, and I know Chris will be chuffed to hear how easy you found the whole process. We’re all about making things simple and stress-free, so it’s lovely to hear we hit the mark.

Thank you,

Irene

Rated 5 out of 5 stars

Alberto and Luciano did a great job in…

Alberto and Luciano did a great job in rectifying our sunken concrete driveway. They were on time, communicated well and at the end of the day did a great job.

5 May 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely feedback, Mark! Alberto and Luciano will be chuffed to hear your kind words — they take real pride in their work. Great to know everything went smoothly and the driveway’s back to where it should be.

Cheers Judy

Rated 5 out of 5 stars

The guys Alberto and Luciano were on…

The guys Alberto and Luciano were on time , very helpful and nice polite and respectful. The work by Buildfix was great , fast ,efficient and very competitive. Can recommend them to others.

6 May 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the great feedback, Nick — we’ll be sure to pass your kind words on to Alberto and Luciano. Glad to hear the team made a solid impression and the work hit the mark. Really appreciate the recommendation!

Cheers,
Judy from Buildfix

Rated 5 out of 5 stars

I had a fantastic experience with Buildfix

I had a fantastic experience with BuildFix, and I can’t recommend them enough. Damien and Colm came to straighten a wall in my home, and the result honestly exceeded my expectations — I didn’t think it was even possible to get it looking that good again.

From start to finish, they were absolute professionals. They got on with the job efficiently, answered every question I had with patience and clarity, and made the whole process feel smooth and stress-free. Their workmanship was top-tier, and their attitude was grounded, respectful and focused.

If you’re looking for skilled, reliable and genuinely professional builders, I highly recommend BuildFix — especially Damien and Colm. They did a brilliant job.

26 March 2025
Unprompted review
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Reply from Buildfix

Wow, thanks Maria — what an incredible review! We’re absolutely stoked to hear Damien and Colm knocked it out of the park for you. Straightening walls is no small task, so it’s brilliant to know the result went beyond what you expected. We’ll be sure to pass your kind words on to the lads — they’ll be chuffed.

Thanks again for the recommendation and for trusting Buildfix with your home.

Cheers,
Irene from Buildfix

Rated 5 out of 5 stars

Thank you buildfix

Really good team, professional, maintains good communication through out the process, you can see how they approach project and finises each step before moving on so risk is minimised

14 April 2025
Unprompted review
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Reply from Buildfix

Thanks a lot for the great feedback, Yeasir. Really glad to hear our team’s approach and communication stood out — we put a lot of focus into doing things properly, step by step, so it’s awesome that it came through. Appreciate you taking the time to share your experience!

Cheers,
Irene from Buildfix

Rated 5 out of 5 stars

GeoPoly resin injection for subsidence repair

I have a good experience with Buildfix in dealing with my house underpinning. The onsite investigations and quotation process is done with laser measurement equipment, and the structural engineer was very patient in answering all my questions. The proposal provided enough information on technical process, workmanship and warranty. On the injection day, Alberto was professional and engaging in the implementation process. Overall, I have a good experience with Buildfix.

26 March 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the thoughtful review! Really glad to hear the team took good care of you — we always aim to be thorough during investigations and clear in our communication. Alberto will be chuffed to hear your feedback too. Appreciate you choosing Buildfix! Thanks again, Judy.

Rated 5 out of 5 stars

I found the Buildfix team professional

I found the Buildfix team professional, prompt, friendly and efficient.
They explained the process to me and the technicians were very careful at monitoring the injection of the product. They kept me informed every step of the way.
I would reccommend them highly.

21 March 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely feedback Chris! We’re delighted to hear you found the team professional and on the ball — keeping you informed and feeling confident through the process is exactly what we aim for. Really appreciate the recommendation and kind words.

Rated 5 out of 5 stars

Sam and the team exceeded expectations…

Sam and the team exceeded expectations both on pricing and excellent service/results. Thank you from everyone at Buildfix.

21 March 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the kind words George! We’re thrilled to hear Sam and the team delivered above and beyond — that’s exactly what we aim for. Really appreciate you taking the time to share your experience.

Judy

Rated 5 out of 5 stars

BuildFix will fix your foundation issues!!!

BuildFix has been amazing from the very start, answering all my questions and concerns about my house's foundations and providing solutions that are within my budget. They were absolute professionals from the evaluation of my house's structure, to the assessment of the underground pipe work and the fixing of the house foundations. They were on time, friendly and everyone was a pleasure to work with it. The BuildFix team definitely went over and above. I am very happy with the job and would recommend BuildFix!!!

19 March 2025
Unprompted review
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Reply from Buildfix

Hi Huong,

Thanks so much for the amazing feedback! We’re so glad we could help ease your concerns and find a solution that worked for both your home and your budget. It means a lot to hear you felt supported and well looked after every step of the way — the team will be chuffed to hear your kind words.

Irene

Rated 5 out of 5 stars

Exceptional Service, Expertise & Value – Highly Recommend!

I can't recommend BuildFix highly enough! From start to finish, their service was outstanding. They came to my property to assess a subsidence issue, provided a detailed report, and walked me through finance options to make the process as smooth as possible. Once everything was set, they booked the job in quickly and completed it in one day after a secondary plumbing inspection.

The team communicated clearly at every stage, and their workmanship was top-notch. The results speak for themselves—high quality, professional, and efficient.

Some of the cracks in the house even compressed and we could instantly see the difference. Extreme care and calculation were taken out by Pedro and Quintin to make sure that everything, down to the stone bench in the kitchen was safe from cracking.

Shout out to Bruno as well the original engineer who came around to do the inspection and report. Excellent communication and took his time to explain everything to me.

One more shout out to Connor who booked in and came around to do the Underground service checking. Also taking me through what they found, including some smaller things that didn't have to do with the large problem but was worth fixing from my end.

I couldn't recommend them enough.

As a side note, another company I was going to engage wanted to charge me almost $4000 for a report that didn't include steps on fixing (that would cost more after the report). I found BuildFix and they came to do all the reports at no cost including the actual rectification steps included in the report.

26 March 2025
Unprompted review
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Reply from Buildfix

Hi Carlo,
Wow — thank you so much for the amazing feedback! We’re really proud to hear how well the team looked after you from start to finish. Pedro, Quintin, Bruno, and Connor will be stoked to know their care, clear comms, and attention to detail made such a difference. Seeing those cracks compress and knowing your home’s now safe and solid — that’s what it’s all about. Also appreciate you sharing that bit about the other quote — we believe expert advice and transparency shouldn’t come with hidden costs. Thanks again for trusting Buildfix!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Very good

Very good. Organised and detailed workers.

5 February 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the great feedback, really glad to hear you found our team organised and detailed — that’s exactly what we aim for on every job. Appreciate you choosing Buildfix!

Rated 5 out of 5 stars

Build Fix team Chris Brown and Irene…

Build Fix team Chris Brown and Irene Eliu are fantastic to work with. Very professional engagement from initial site visit, quote, carrying out the works and following up with project completion report and warranty. Highly recommend engaging them.

15 December 2024
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely review! It was an absolute pleasure working with you from start to finish. Chris and I are really glad we could make the whole process smooth and stress-free for you. We truly appreciate the recommendation — means a lot!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Buildfix - fast, reliable and great price

Very professional company from initial contact requesting a quote, the structural engineer that assessed my property, to Kurt and Jake who injected the GeoPoly to stabilise soils and lift my home.

Full explanation of the process to me was very reassuring.

4 March 2025
Unprompted review
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Reply from Buildfix

Hi Elaine,

Thanks so much for the kind words — we’re really glad you felt supported and reassured throughout the whole process. Kurt and Jake will be chuffed to hear they made a great impression, and I’ll pass on your feedback to the rest of the team too. Appreciate you trusting us with your home!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Very professional

3 March 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Thanks Fred! Really appreciate the kind words — great to hear you found us professional. Always happy to help.

Cheers,
The Buildfix Team

Rated 5 out of 5 stars

Very satisfied with Buildfix.

We were very satisfied with Buildfix and their skilled tradesman. We used three Buildfix services to repair our inner west 1923 California Bungalow. The Buildfix crew’s work included foundation strengthening/subterranean gap filling, structural stabilisation and repointing and finally plastering. All services provided were high quality and with very good communication and courtesy. I definitely recommend Buildfix.

7 March 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Hi Graeme,

Thanks a ton for the thoughtful review — we’re stoked to hear you were happy with all three stages of the work. Your California Bungalow is a classic, and it was a real privilege to help bring it back to its best. We’ll be sure to pass your kind words on to the crew — they’ll really appreciate it. Thanks again for the recommendation!

Cheers,
The Buildfix Team

Rated 5 out of 5 stars

A Professional Job Done

Buildfix worked on significant repairs at my house. Jamie and Luke were very professional and work was done to a high standard. The warranty on the works gives good peace of mind as well. Highly recommended.

7 March 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Hi Tom,

Really appreciate the great feedback! Jamie and Luke will be buzzing to hear you were happy with their work — they take a lot of pride in what they do. Glad the warranty gives you that extra peace of mind too. Thanks again for the recommendation!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Excellent subsidence and wall cracks…

Excellent subsidence and wall cracks respair.

Buildfix is a highly professional team that provides comprehensive assessment and inspection services. They meticulously check every corner of the house and clearly explain the entire repair process to me. The team is not only professional and efficient, responding to messages promptly, arriving on time, and completing the work as scheduled, but they also demonstrate a strong sense of responsibility and excellent communication skills. Before each visit, they call in advance to inform me of the exact time, allowing me to prepare accordingly.

I sincerely appreciate Chris, Jordan, Damien, Irene, and Connor for their exceptional customer service. They took the time to patiently address all my questions and offered valuable expert advice. Because of their professionalism, I felt completely at ease entrusting them with the repairs, and I am extremely satisfied with the final results. I would not hesitate to recommend Buildfix to anyone in need.

27 February 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Hi Hanhan,

Thank you so much for your thoughtful and generous words — it truly means a lot to all of us. We’re so glad you felt well looked after and fully informed every step of the way. Chris, Jordan, Damien, Connor, and I all really enjoyed working with you, and it’s great to hear you’re happy with how everything turned out. We really appreciate you choosing Buildfix — and recommending us too!

Warm regards,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Excellent service and quality work

Excellent service and quality work.
Explained everything well and kept us informed during the entire process.

5 February 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Thanks Vince, really appreciate the great feedback! Clear communication and quality work are what we’re all about, so it’s great to hear that came through. Glad we could help!

Cheers,
The Buildfix Team

Rated 5 out of 5 stars

Buildfix did an awesome job

Buildfix did an awesome job, their advice and repairs on my home's issues was very helpful for putting my mind at ease and they did the woks at a great cost. The onsite technician was very friendly and professional. Really happy, 5 stars

26 February 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Cheers for the awesome review, Liam! Great to hear the advice and repairs helped put your mind at ease — that’s exactly what we’re here for. We’ll pass your kind words on to the tech who looked after you too. Really glad you’re happy with the outcome (and the cost!). Appreciate the 5 stars!

Cheers,
The Buildfix Team

Rated 5 out of 5 stars

Professional company

Professional company from start to finish. Attended initial meeting on time, thoroughly assessed and recorded what would be needed. I went with Buildfix because they had excellent reviews online and price was competitive. Booked job and they arrived on time, took there time to set up correctly to insure job would be completed correctly and without causing any other issues. Jared was precise, kept me informed over the whole day of each step and results. They left the site clean. I felt that they respected my property and tried to achieve the best outcome. I was very pleased with the work completed and it’s put my mind at ease all the voids have been filled correctly.

10 February 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Hi Jo,

Really appreciate you taking the time to share all that — sounds like everything went to plan, which is exactly what we want to hear. Kurt and Jared will be glad to know their work and attention to detail made a difference. It’s great knowing the voids are sorted and you’re feeling confident about the result. Thanks again for choosing Buildfix!

Cheers,
Irene
The Buildfix Team

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