Requested a quote for a new boiler. Advisor was delayed due to traffic but called to give a revised appointment time. Very thorough and gave us options rather than just one product. No pressure. Very... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Boiler serviced today, same engineer as last year who then also fixed the hot water supply to a radiator not working, been fine since. Rang to confirm time of arrival. Prompt, tidy, efficient. Very ha... See more
Company replied
We had no hot water on a Sunday rang for Engineer at 8.50 given apt.12-6pm. Engineer rang in area could call at 11am brilliant bloke sorted it very professional cannot praise British Gas enough we are... See more
Company replied
The engineer texted to advise the time of his visit and arrived promptly. He was very efficient and courteous. He left the premises scrupulously clean and in good condition. He satisfied my questions... See more
Company replied
Company details
- Electric Utility Company
- Electrician
- Gas Company
- Gas Installation Service
- Plumber
- Property Management Company
Written by the company
At British Gas we’ve been looking after the homes of Britain for years – heating kitchens, lighting lamps and much more. And from our earliest beginnings we’ve had one aim in mind: to serve British homes and businesses, and find new ways to make life at home better and run more smoothly. This is why British Gas is the UK’s leading energy supplier, serving around 11 million homes. We also provide a comprehensive range of services including boiler installation, servicing of electrical systems, appliances and plumbing and drains. Visit our website for more information.
Contact info
Maidenhead Road, SL4 5GD, Windsor, United Kingdom
- www.britishgas.co.uk
4.4
Excellent
353K reviews
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Fantastic engineer who found and fixed…
Fantastic engineer who found and fixed the problem efficiently
25 August 2026
Unprompted review
Reply from British Gas
Hi Tracey, thanks for taking the time to leave us a review on TP. Cheers, ^Kev
The Engineer Javed was prompt
The Engineer Javed was prompt, thorough and efficient. He is an Asset to your company
25 August 2026
Unprompted review
Reply from British Gas
Hi Rashaad, Thanks for letting know about Jawed's great work. ^Kev
Friendly, efficient service.
We were kept up to date with the engineer's arrival time. Plus, the engineer was friendly and efficient.
25 August 2026
Unprompted review
Reply from British Gas
Hi Anne, thanks for this fantastic review. Glad to hear our engineer has completed the job to a high standard. Thanks, ^Kev
They are a trusted company ,very…
They are a trusted company ,very friendly and very professional
25 August 2026
Unprompted review
Reply from British Gas
Hi Michelle, thanks for taking the time to leave us a review on TP. Cheers, ^Kev
annual service
Really easy to book annual service. The engineer was helpful, friendly and made the appointment very straightforward.
25 August 2026
Unprompted review
Reply from British Gas
Hi Ruth, thanks for this fantastic review. Glad to hear our engineer has completed the job to a high standard. Thanks, ^Kev
Excellent and friendly service from…
Excellent and friendly service from Lee. Well informed, courteous, punctual..A credit to your company 👌💪👍
25 August 2026
Unprompted review
Reply from British Gas
Hi Edward, Thanks for letting us know about Lee's great service. ^Kev
Annual service of boiler and meter…
Annual service of boiler and meter carried out efficiently and on time
25 August 2026
Unprompted review
Reply from British Gas
Hi Will, thanks for this fantastic review. Glad to hear our engineer has completed the job to a high standard. Thanks, ^Kev
Reply from British Gas
Hi Annabel, thanks for taking the time to leave us a review on TP. Cheers, ^Kev
Brilliant job!!
Eric the engineer was very engaging, proficient and knowledgeable.
He efficiently replaced the faulty extractor fan in no time at all and cleaned up after himself. Also asked if we needed any further repairs!
Brilliant job!!
25 August 2026
Unprompted review
Reply from British Gas
Hi Rosie, Thanks for letting us know about Eric's great work. ^Kev
Andy was friendly
Andy was friendly, thorough and explained things well. Highly recommend
25 August 2026
Unprompted review
Reply from British Gas
Hi Laura, thanks for letting us know about Andy's great work. ^Kev
Easy to sort out and book
Easy to sort out and book. Listened to everything that we wanted.
25 August 2026
Unprompted review
Reply from British Gas
Hi Gaynor, thanks for the fab review. I'm really glad we could get this sorted for you as quickly as possible. Thanks, ^Kev
Annual service as part of my…
Annual service as part of my maintenance contract means worry free heating and hot water. Service and parts included in monthly payment so no unexpected bills to cover. Engineer always advises on arrival time, is polite and efficient ensuring customer is advised on what is being done and gives safety advice. Highly recommend for peace of mind.
25 August 2026
Unprompted review
Reply from British Gas
Hi Ralph, thanks for the fab review. I'm really glad we could get this sorted for you as quickly as possible. Thanks, ^Kev
Boiler service.
Boiler service.
A helpful, knowledgeable engineer. He did a thorough service of our boiler with some helpful advice.
Thanks.
25 August 2026
Unprompted review
Reply from British Gas
Hi John, Thanks for the lovely review. ^Kev
Reply from British Gas
Hi Christine, just the type of service we aim for. Thanks for giving us a 5 star review. Thanks, ^Kev
Annual B Gas service
Call to say in way. Arrived as stated. Full service with no hassles. Very polite and friendly guy
25 August 2026
Unprompted review
Reply from British Gas
Hi Stephanie, just the type of service we aim for. Thanks for giving us a 5 star review. Thanks, ^Kev
Reply from British Gas
Hi Susan, Thanks for the great review. ^Kev
Very pleasant &efficient engineer
25 August 2026
Unprompted review
Reply from British Gas
Hi Alan, just the type of service we aim for. Thanks for giving us a 5 star review. Thanks, ^Kev
Engineer was punctual and answered our…
Engineer was punctual and answered our questions clearly
25 August 2026
Unprompted review
Reply from British Gas
Hi William, just the type of service we aim for. Thanks for giving us a 5 star review. Thanks, ^Kev
Super easy to organise the boiler…
Super easy to organise the boiler service and expertly carried out by the engineer.
25 August 2026
Unprompted review
Reply from British Gas
Hi Katie, Thanks so much for leaving such a great review! We're glad you decided to choose British Gas! ^Kev
No problems
25 August 2026
Unprompted review
Reply from British Gas
Hi David, thanks for taking the time to leave us a review on TP. Cheers, ^Kev
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