Britannia Car Leasing Reviews 

852
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for guiding them and making the entire leasing process completely seamless. Many individuals appreciate the exceptional customer service, highlighting quick email responses, detailed advice, and proactive communication at every single stage. Consumers also note that the pricing is very competitive and the overall user experience remains consistently smooth and stress-free. Reviewers emphasize that the dedicated team consistently goes the extra mile to secure fantastic deals without applying any unwanted pressure. People looking for new vehicles find the administrative support extremely reliable and easy to deal with.

What people talk about most

Service

Clients share positive opinions on service, highlighting an overall great experience from start to... See more

Staff

Users describe positive interactions with staff, highlighting their exceptional professionalism, patience,... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, patient, and... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals and competitive... See more

User experience

Customers had positive experiences with user experience, reporting that the entire process is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... See more

Rated 5 out of 5 stars

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more

Rated 5 out of 5 stars

Excellent helpful staff Matt was very efficient and I was kept informed all along the way and Bianca believe that he got me the best price on a lease. Have used them some years before and now returne... See more

Rated 5 out of 5 stars

From looking for a new vehicle to recieving the Vehicle the journey was smooth and well guided. Harry Sexton, was there to anwswer all my quires plus offering good advice. From order to receiving... See more


Company details

  1. Leasing Service

Written by the company

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(852)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Harry was very helpful and actually found me a much better deal than I could get elsewhere. The whole process was seamless.

17 September 2025
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, I contacted Britania over a deal and ended up with a better deal. No hassle at all. Just a few e-docs and a credit check and I was in my vehicle in less that four weeks. Brilliant service.

17 September 2025
Rated 4 out of 5 stars

Ok experience

Charlie Chapman communicated well and made apologies. Delivery took far too long but part of it was not his fault.

17 September 2025
Rated 5 out of 5 stars

Fantastic Service & Brilliant Car

Very pleased with the support that I received from Matthew Bergin to help me find the perfect lease car for our business. This was the first lease that we have taken out and his support throughout the process was invaluable. The car was delivered on time and is fantastic. Would definitely recommend to others.

11 August 2025
Rated 5 out of 5 stars

Very good service

Great company - used twice now - nothing is too much trouble - queries answered promptly by real people on the telephone, bit of a novelty these days !

11 August 2025
Rated 5 out of 5 stars

Great Experience

Stuart was really helpful throughout the whole process and it made the whole experience very easy. Ive dealt with many leasing companies and car dealerships over the years and this was by far the least stressful. Would highly recommend Britannia

23 March 2025
Rated 1 out of 5 stars

Getting SPAM emails despite never…

Getting SPAM emails despite never having had contact with them or opting in to emails. Having an unsubscribe button does NOT remove their other GDPR responsibilities. If they can't follow basic good practice, then they should be avoided.

24 June 2025
Unprompted review

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