Brady Insurance Reviews 

1,361
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. #2 of 10 best companies in Insurance Broker
  2. #1 of 8 best companies in Auto Insurance Agency
  3. #1 of 6 best companies in Home Insurance Agency
  4. #1 of 10 best companies in Insurance Agency
  5. #1 of 1 best companies in Liability Insurance Company
  6. #1 of 4 best companies in Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,361)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car Insurance

Great experience arranging my car insurance. Big thanks to Ronan for his help throughout the process, he made everything easy. Really friendly and professional service!

16 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.
We’re delighted to hear that Ronan made the process of arranging your car insurance easy and straightforward. Providing friendly and professional service is always our goal.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Staff

Staff
Service

2 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you found our staffs service good and we look forward to continuing to assist you into the future.
From all of us at Brady Insurance

Rated 5 out of 5 stars

Lifesavers

Had a difficult situation with car insurance for me and my girlfriend. Her from South Africa who had not driven in 3 years, and me who's last insurance ended in a claim and having not driven in over a year. Tried a bunch of places and no one could help but Brady insurance, and Shauna particularly saved us. Not only got us the exact cover we needed but at a much lower price than we could have hoped

6 April 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you so much for sharing your experience.

We understand how challenging situations like this can be, so we’re delighted that Shauna was able to support you both and find the right cover at a competitive price. Your kind words will mean a lot to her. We truly appreciate your trust in us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Fantastic and easy to deal with

Olivia did a fantastic job, got straight to the point and answered every time we called

31 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that Olivia provided such efficient and responsive service. It’s great to know she made the process straightforward for you.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with, no fuss.

2 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re pleased to hear that you found our service quick, easy and hassle-free. That’s exactly what we aim to deliver and reviews like this give us great encouragement.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great services

Great services

1 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you were happy with our service and truly appreciate your feedback and reviews like this give us great encouragement.
From all of us at Brady Insurance

Rated 5 out of 5 stars

This is the 3rd time I have used Brady…

This is the 3rd time I have used Brady Insurance for my PI Insurance policy cover and to date I am very pleased with the service provided. Anna has been very professional in her work and has gotten me the most competitive quotations for my cover.

14 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued support and for choosing Brady Insurance again.

We’re delighted to hear that Anna has consistently provided professional service and secured competitive quotations for your cover. Your loyalty means a great deal to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Brady Insurance is the Best

The People who work in Brady Insurance go out of their way to help and advise us with the best course of action for our Insurance. They are all exceptional.

4 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your fantastic review.

We’re delighted to hear that you feel so well supported by our team. Providing helpful advice and going the extra mile for our clients is something we take great pride in.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very good service Fiona was on the ball…

Very good service Fiona was on the ball understood our needs and got a very good quote very fast.
I would recommend.
Rivet Steel Ireland.

1 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your kind review.

We’re delighted to hear that Fiona understood your needs and was able to secure a great quote so quickly. Your recommendation is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Absolutely great service.

Absolutely great service.. really nice people to deal with..

8 April 2026
Brady Insurance logo

Reply from Brady Insurance

Dear Damien, We’re delighted to hear that you had such a great experience and found our team nice to deal with. Your feedback is truly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Makers life easier.

31 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that our service helped make things easier for you — that’s exactly what we aim to do for all our customers.

From all of us at Brady Insurance

Rated 5 out of 5 stars

quickly and efficiently without any…

quickly and efficiently without any problems

4 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that everything was handled quickly and efficiently without any problems. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Ronan is a pleasure to deal with

Ronan is a pleasure to deal with
. Always responds promptly.

31 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Ronan is a pleasure to deal with and that he always responds promptly. We’ll be sure to pass on your feedback to him.

From all of us at Brady Insurance

Rated 5 out of 5 stars

staff member that i spoke to was very…

staff member that i spoke to was very helpful and professional

26 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review Ann!

We’re delighted to hear that our broker was helpful and professional. Providing a high standard of service is very important to us and has kept us in business over these many years. We look forward to continuing to look after your insurance needs into the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very good insurance company ,great…

Very good insurance company ,great people, very helpful Polish staff is great highly recommended 💯

12 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that you found our team helpful and that you had such a positive experience with our Polish staff. Your recommendation means a great deal to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very helpful and explained all details

Very helpful and explained all details

1 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re pleased to hear that everything was clearly explained and that you found our team helpful.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you found us easy to deal with. Providing a simple and straightforward service is always our goal.

From all of us at Brady Insurance

Rated 5 out of 5 stars

excellent and easy with the difficult…

excellent and easy with the difficult questions

27 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind words.

We’re delighted to hear that even the more complex questions were handled clearly and easily. Supporting our clients every step of the way is very important to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Your response to an email question was…

Your response to an email question was immediate, accutate, and very helpful.

7 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you received a prompt, accurate and helpful response. Providing timely and reliable communication is a key priority for us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Ann was very helpful

Ann was very helpful, quick response and trustworthy .

26 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your lovely review.

We’re delighted to hear that Ann provided a quick, helpful and trustworthy service. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

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