Brady Insurance Reviews 

1,361
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. #2 of 10 best companies in Insurance Broker
  2. #1 of 8 best companies in Auto Insurance Agency
  3. #1 of 6 best companies in Home Insurance Agency
  4. #1 of 10 best companies in Insurance Agency
  5. #1 of 1 best companies in Liability Insurance Company
  6. #1 of 4 best companies in Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,361)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great insurance company

Great insurance company

1 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you had such a positive experience with us and truly appreciate your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great service

2 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you had such a positive experience with us and truly appreciate your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

great place

Always a great place to deal with. Work on getting price for you. would highly recommend

27 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued support.

We’re delighted to hear that you value the effort we put into finding the best prices and providing great service. Your recommendation means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that you found our team helpful and friendly. Providing a welcoming and supportive service is very important to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Excellent review on Nataliia’s support

I would like to share my positive experience working with Nataliia, who assisted me with arranging my car insurance within 2,5 years. From the outset, Nataliia has displayed a high level of professionalism, expertise, and willingness to assist. She took the time to clearly explain all the available options, ensuring I fully understood my coverage and could make an informed decision. Her attention to detail and patience contributed to a smooth and stress-free experience.
Her responsiveness and genuine willingness to help were particularly noteworthy. She was always available to answer my questions and went above and beyond to find the best solution tailored to my needs.
I would like to express my gratitude to Nataliia for her expertise and support, which instilled in me the confidence that I had the right insurance in place. I would be happy to recommend her to anyone seeking reliable and friendly service.

7 April 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for taking the time to share such a detailed and thoughtful review.

We’re delighted to hear about your positive experience with Nataliia and truly appreciate your kind words regarding her professionalism, expertise, and dedication. Ensuring our clients feel informed, supported, and confident in their decisions is always our priority, and it’s wonderful to know Nataliia delivered this for you.

Your recommendation means a great deal to us, and we will be sure to pass on your sincere thanks to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Agents are responsive and kind

Agents are very responsive and always find the better value than when I search myself. I always feel like a human being who is well cared for.

30 January 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that you find our team responsive and committed to securing the best value for you. It’s especially rewarding to know that you feel well looked after — that’s exactly what we aim for.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient and easy to deal with.

Very efficient and easy to deal with.

16 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found our service efficient and easy to deal with. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great service very friendly agents who…

Great service very friendly agents who did all they could to sort me out.
They did everything to help me renew the policy

25 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that our team was friendly and went the extra mile to help you with your renewal. Providing supportive and thorough service is always our goal.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service for our house insurance renewal

10 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your lovely review.

We’re delighted to hear that you experienced excellent service during your house insurance renewal. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Receptionist was so helpful

Receptionist was so helpful, easy to get insurance and great value

31 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re pleased to hear that our broker was helpful and that arranging your insurance was easy and good value. We truly appreciate your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

The lady in strokestown was very…

The lady in strokestown was very professional and helpful.

26 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that our team in Strokestown provided professional and helpful service. We truly appreciate your review.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very good experience

Very good experience, Mr Marcin was very good, took great care of us. Would very highly recommend.

10 March 2026
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Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that Marcin took such great care of you and provided a very positive experience. Your recommendation means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Respectful staff

Respectful staff. More than happy to help . And the staff listen to you,very pleasant experience.

12 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind words.

We’re delighted to hear that you found our team respectful, attentive, and helpful. Creating a positive experience for our clients is always our priority.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Carolla

Very helpful and efficient, A good experience they are good people and always have been.

27 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued support.

We’re delighted to hear that you’ve consistently found our team helpful and efficient over time. Your trust means a great deal to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Excellent Service

All very straightforward and no hassle.

27 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that everything was straightforward and hassle-free. That’s exactly the experience we aim to provide.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very good servis

19 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re delighted to hear that you were happy with the service provided.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Sharon has amazing knowledge and so…

Sharon has amazing knowledge and so efficient Have dealt with her for years.

19 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that Sharon’s knowledge and efficiency continue to make a difference. We truly appreciate your loyalty over the years.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient and non fuss

Very efficient and non fuss, thank you

24 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re pleased to hear that you found our service efficient and straightforward. We appreciate your support.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you experienced excellent customer service. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Insurance Renewal

Hannah was fantastic to deal with. Professional, friendly and made the process very clear and straighforward. Thanks very much!

25 March 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful recommendation.

We’re delighted to hear that Hanna provided such efficient and friendly support, going above and beyond for you. Your kind words mean a great deal and will be passed on to her.

From all of us at Brady Insurance

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