Brady Insurance Reviews 

1,359
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. #2 of 10 best companies in Insurance Broker
  2. #1 of 8 best companies in Auto Insurance Agency
  3. #1 of 6 best companies in Home Insurance Agency
  4. #1 of 10 best companies in Insurance Agency
  5. #1 of 1 best companies in Liability Insurance Company
  6. #1 of 4 best companies in Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,359)

427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Ann as always provided great customer service. Thanks! John (Galway)

27 April 2026
Brady Insurance logo

Reply from Brady Insurance

Dear John,

Thank you for your continued support and kind feedback. We’re delighted to hear that Ann continues to provide great customer service — we’ll be sure to pass on your thanks to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Efficient

Straightforward, organised, efficient.

26 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found our service straightforward, organised and efficient. That’s exactly the experience we aim to provide.

From all of us at Brady Insurance

Rated 5 out of 5 stars

In renewing my insurance this year.

In renewing my insurance this year I was fortunate to have Hanna helping , she assisted me greatly in solving problems I had . After our conversation I was very much at ease.

27 April 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your kind review.

We’re delighted to hear that Hanna was able to assist you and help resolve your concerns, leaving you feeling more at ease. Providing reassurance and support is very important to us, and we’re glad she could make a difference.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very friendly

Very friendly, efficient, speedy response from staff member Bronagh

14 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that Bronagh provided such friendly and efficient service with a quick response. We’ll be sure to pass on your kind words.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Our home insurance / Yvonne Hayden

Our home insurance / Yvonne Hayden

Hi there,
Yvonne’s advisory service has been excellent and her dealing with customers took place in a very kind way.
Our rating: 10 out of max 10 points.
Kind regards,
Gabriele & Alexander (Hess)

20 April 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that Yvonne provided such excellent and kind service. Your 10 out of 10 rating means a great deal to us, and we’ll be sure to pass on your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great communication and FAST

Great communication - and very prompt. Everything completed in 2 days. VERY satisfied, and Bronagh was fab to deal with!

23 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that Bronagh provided such friendly and efficient service with a quick response. We’ll be sure to pass on your kind words.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Good provided service

Good provided service

13 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you were happy with the service provided and truly appreciate your review.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great

It was a great experience

28 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you were happy with the service provided and truly appreciate your review.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Excellent service

Personal, efficient and professional advice. Very thorough when clarifying policy details and fantastic quotation - highly recommend. Thank you Bradys!

15 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that you valued the personal, efficient and professional advice provided, along with the thorough explanation of your policy and competitive quotation. Your recommendation means a great deal to us, and we look forward to continuing to support you going forward.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Mary was really helpful
Thank you for your kind feedback.

We’re delighted to hear that Mary was so helpful. We’ll be sure to pass on your kind words, and we look forward to assisting you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Bronagh couldn’t have been more patient…

Bronagh couldn’t have been more patient and helpful , fielding calls and following up all our enquires . She got us a really good rate , much better than competitors. Thank you

13 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your lovely review.

We’re delighted to hear that Bronagh provided such patient and attentive support, and that she was able to secure a great rate for you. Your feedback will mean a lot to her, and we look forward to continuing to look after your insurance needs.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found our service quick and efficient. We appreciate your feedback and look forward to assisting you again.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Perfect 👍 always professional on time…

Perfect 👍 always professional on time good advice best option chosen

9 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your fantastic feedback.

We’re delighted to hear that you consistently receive professional service, good advice and the best options for your needs. Your continued support means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Helpful remind on time and good offer.

8 April 2026
Brady Insurance logo

Reply from Brady Insurance

What a kind review. We’re delighted to hear that you found our team friendly. Providing consistent, supportive service is something we take great pride in, and we look forward to continuing to assist you into the future.
From all of us at Brady Insurance

Rated 5 out of 5 stars

All staff are lovely quick respond to…

All staff are lovely quick respond to all questions

18 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found our team friendly and quick to respond. Providing consistent, supportive service is something we take great pride in, and we look forward to continuing to assist you into the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Policy Renewal

Prompt attention and response

10 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found our team prompt and efficient. Providing consistent, supportive service is something we take great pride in, and we look forward to continuing to assist you into the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Excellent service and friendly staff…

Excellent service and friendly staff always willing to help.

17 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found our team friendly and always willing to help. Providing consistent, supportive service is something we take great pride in, and we look forward to continuing to assist you into the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Had to get my insurance transferred…

Had to get my insurance transferred unexpectedly, and Bradys were as reliable as ever. Nataliia was excellent, once again, and any time I have an issue she has it sorted in no time, with no fuss. This is why I go with a broker and have been with Bradys for years. Excellent company, excellent staff.

20 April 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your continued trust in Brady Insurance.

We’re delighted to hear that Nataliia was able to assist you so efficiently once again, especially in an unexpected situation. It’s great to know you value the reliability and support we aim to provide. We look forward to continuing to look after your insurance needs for many years to come.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Car Insurance

Great experience arranging my car insurance. Big thanks to Ronan for his help throughout the process, he made everything easy. Really friendly and professional service!

16 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.
We’re delighted to hear that Ronan made the process of arranging your car insurance easy and straightforward. Providing friendly and professional service is always our goal.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Staff

Staff
Service

2 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you found our staffs service good and we look forward to continuing to assist you into the future.
From all of us at Brady Insurance

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look