Box2 Fashion Reviews 

2,109
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,109)

1,313 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really comfortable to wear

Really comfortable to wear. Lovely fabric and washes well

1 July 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Gina, So pleased you are enjoying your Noen top, one of my favourite too! Nicky

Rated 5 out of 5 stars

Very proffesional always on time

Very proffesional always on time , nicely packed,and the quality is so much better than other online businesses,also caters for different age groups and sizes

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 2 out of 5 stars

First disappointment for years

I didn’t think this item was up to the usual standard, the material seemed flimsy. Also, I found the returns system hard to follow. I do not have a printer and at the age of 82 I had to seek advice about the returns system hard. I have been shopping with you for years but this was the first time I’ve been unhappy.

30 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are sorry you were disappointed with your order. We totally understand that sometimes our customers have to return items, but please call us if you need assistance with the returns process, we are always happy to help. ❤️

Rated 3 out of 5 stars

I didn't feel the fabric used in my…

I didn't feel the fabric used in my last purchase was the same standard as my previous item's.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for taking the time to share your feedback. We're sorry to hear that your recent purchase didn't meet the same expectations as your previous one. We take great care in selecting our fabrics and maintaining consistent quality, so we're disappointed to learn that this wasn't your experience.

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to use website and ordering process. Helpful updates on progress of order and delivery. Thank you

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Navy dress

As always prompt and efficient response and love the dress plain and simple just what I wanted.

26 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Wonderful choice

Wonderful choice. Great fashion and extremely helpful people

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 1 out of 5 stars

Trousers far too long too baggy and…

Trousers far too long too baggy and material not what i was expecting.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback. We are so sorry to hear of the complications you have encountered with the size and fit of the trousers. Did you contact us about this? The trousers you ordered are a wide fit linen with an approximate length of 27" so please let us know if this was not the case. We value all feedback and Customer Care is extremely important to us

Rated 5 out of 5 stars

Box 2 stock great quality fashion in…

Box 2 stock great quality fashion in sizes the majority of the female population need. The fabrics are superior and the designs are flattering. Really speedy delivery. Always pleased with my purchases.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

This company is excellent

This company is excellent; great service, great quality clothing and everything is beautifully wrapped

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

I have dealt with Box 2 for a number of…

I have dealt with Box 2 for a number of years, the product arrives promptly and the quality is first class giving many years of wear.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

Rated 5 out of 5 stars

Long time customer

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to a high quality linen, which never disapoints. Keep it up. P.B.

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Very Lovely, as usual.

I forgot to fill in a part of the form and got a call to remind me and the items arrived with three days and are of the same exceptional quality that I have received before.

24 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Quick despatch. Good quality

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 4 out of 5 stars

well the nova necklace I have just…

well the nova necklace I have just received is not the colour I thought it would be. looking at the nova necklace on the Felicity linen mix top the necklace looks like pastel colours. but the one I received looks more like the nora necklace on the Toya linen vest.
Regards Joan.

26 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi. The Nora Necklace is a brighter colour than the Nova. Just checking your order, it was the Nova that was ordered. We are more than happy to help if you would like to call us? ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look