Boots Hearingcare - Trafford Centre (World Of Hearing) Reviews 

106
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TrustScore 4.5 out of 5

4.7

Boots, 10 Peel Avenue, M17 8BD Manchester, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Really good experience today at Boots in Trafford Centre. Hamza was very polite and explained the results of my hearing test excellently. He advised the next steps and I would recommend going here for... See more

Rated 5 out of 5 stars

Everything explained clearly. Layba was excellent, she was clear in her questions, clear in her answers, and explained exactly what was going to happen for the hearing test. I'd definatly recommend B... See more

Rated 4 out of 5 stars

The lady that delt with me was very through and explained everything, and nothing was too much trouble. I don't think it's fair that the first thing she does is tests you on the dearer hearing aid, be... See more

Rated 5 out of 5 stars

Having worn Boots hearing aids for 10 years now I can honestly say that their customer service is second to none. Particular praise goes to audiologist Sanah Ali who is attentive, polite, knowledgeabl... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 10 Peel Avenue, M17 8BD, Manchester, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.7

All reviews

(106)

2,536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Layba was welcoming and put me at ease. Everything was explained clearly around the test itself, as well as the results.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Thanks Layba

I was very happy with Layba who was very helpfu & plesant to deal with, and provided me with the accessories I needed for my earing aids.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism and good advise

Meet with Layba for a hearing test at the Trafford Centre and was pleased with the Professionalism and advise given, would recommend a visit if you have any worries with regards to your hearing.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Hearing test by Layba

I met a young lady named Layba who carried out a hearing test.
Very nice experience, she was very welcoming and professional.
I had a very pleasant experience.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Boots Hearing - Karishma

The clinician I saw - Karishma - put me at my ease and explained the procedure clearly.
She also explained the results of the test in a way that was easy to understand.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I had my earring test with Karishma who…

I had my earring test with Karishma who put me at ease immediately, she talked me through all stages of the test, once the test was finished she went through the results and explained what they all meant then explained all my options. Very professional and polite.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Painful hearing test at Boots

Painful hearing test at Boots, Trafford.

I went for a hearing test appointment at Boots, Trafford Centre 24/12/2025 at 2:15 pm, with intention to buy (Invoice # 130804/004) a new pair of hearing aids.

The experience was traumatic, sore and painful, when it was time to make the hearing aids mould.

After removed my hearing aid before going to bed, blood was coming out of my ears, nose, etc.

Christmas day (25/12/25) unable to use my hearing aid, follow the festivity and enjoy the day due to my ears in pain, sore and bleeding.

Still today 06/06/2026 very sore, unable to wear a hearing aid for longer, nobody from Boots answer my emails, query and complaint, only ask for a feedback?-

24 December 2025
Unprompted review
Boots Hearingcare - Trafford Centre (World Of Hearing) logo

Reply from Boots Hearingcare - Trafford Centre (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

excellent service at Boots hearing care

I rang Boots Hearing Care this morning as my right hearing aid had stopped working, and was given an appointment this afternoon, and was seen by a young lady called Layba. She was absolutely brilliant, so patient and respectful, and sorted out the problem for me. I am a very happy lady, and I can now hear again.I would recommend Boots hearing care.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Booked an appointment the night before, seen by Layba. She was very friendly whilst also quick and informative. Could not have asked for a better experience. Will use again!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Broken Hearing Aid

From my phone call I was seen within three hours. Karishma to my great relief repaired my hearing aid which had broken that morning. I am greatful because I had an important weekend when hearing was essential. Karishma is a credit to Boots Hearing Care.

13 November 2025
Unprompted review

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