Boots Hearingcare - Swindon Reviews 

39
TrustScore 5 out of 5

4.8

Boots, 3 Brunel Plaza, SN1 1LF Swindon, England, GB


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Rated 5 out of 5 stars

The audiologist (Nishma) was exceptional. She was kind, helpful and came across as being very sincere in trying to find me the most suitable hearing aids for ME.

Rated 5 out of 5 stars

Nishma was so professional and reassuring. My husband was fitted with really wonderful hearing aids that he has used every day..I thought that he would never accept hearing aids. NISHMA was so patient... See more

Rated 5 out of 5 stars

Helen made me feel completely at ease. She was friendly, welcoming and very thorough. I have every confidence in the choices she helped me to make. She made sure I knew exactly what was happening and... See more

Rated 4 out of 5 stars

Specialist was friendly and advice received was thorough and well-informed, without undue sales pressure.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 3 Brunel Plaza, SN1 1LF, Swindon, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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4.8

All reviews

(39)

1,713 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

The audiologist (Nishma) was exceptional. She was kind, helpful and came across as being very sincere in trying to find me the most suitable hearing aids for ME.

20 June 2026
Rated 5 out of 5 stars

Nishma Kothari has changed my life !

Nishma Kothari has changed my life ! I have severe hearing loss in my left ear due to nerve damage and over the years have been told theres nothing that can be done. She said ' let me try' and explained shes helped clients in worse situations. I have just had my new aids fitted and at switch on I COULD HEAR, and really well ! Her knowledge, expertise and caring nature are so appreciated and this is a game changer for me. I cannot thank her enough.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Nishma was so professional and…

Nishma was so professional and reassuring. My husband was fitted with really wonderful hearing aids that he has used every day..I thought that he would never accept hearing aids. NISHMA was so patient with my elderly husband and showed how to use all the different bits and pieces. Link to his phone. We felt that we could contact her with any problems in future..wonderful service all round . I can't recommend Boots service enough. Thanks

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Nishma at Boots in Swindon Brunel Centre…

My Mum who is 98 had an appointment with Nishma at the Boots in Swindon Brunel Plaza to sort some new hearing aids. Nishma was amazing with my Mum and was so thoughtful and caring.

We had to go back today (03/10/25) for an aftercare appointment and one of Mum’s aids was always coming out. Again we saw Nishma and the service was once again brilliant. Nishma sorted the problem and my Mum said it now felt very secure. Nishma also gave us some great advice and also suggested some other aids. Thank you very much for everything Nishma. Beryl Watts and Jacquie

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I found the audiologist very pleasant on both occasions I visited, she explained everything clearly and answered my questions. I found the whole experience of getting hearing aids straightforward without any stress, and would recommend Boots to anyone with hearing problems.

6 May 2025
Rated 5 out of 5 stars

Very good service

I have received very good service from
The hearing aid department in Swindon. The lady was very polite, courtious attentive to my needs & listened to what I was saying to get me the right hearing aid, the follow up appointments are also a pleasure to go to, nothing is too much trouble. Would recommend Boots.

6 September 2024
Rated 5 out of 5 stars

Friendly and helpful staff …

Helen Martin was very helpful and explained everything. Gave good advice in choosing the right aids for me and gave me samples so I could choose the colour that was best for me. Helen is very friendly and helps you feel relaxed.

17 August 2024

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