Your advisors are always friendly whilst being very professional. This made the whole process enjoyable rather than daunting.
Location
Switch locationBoots, 1 Newark Street, BA1 1AT Bath, England, GB
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See what reviewers are saying
Was made to feel relaxed and not pressurised to buy hearing aids. Nice touch was being sent round Bath for 40min with hearing aids in to try in different environments. Very pleased with ongoing care... See more
I received an appointment very quickly. I was clear about what I wanted, and I received advice tailored to my wishes - there was no hard sell. The aids are excellent, I received them within a week, th... See more
I was very happy with the way Megan handled my hearing test and the advice she gave me in selecting which hearing aids to buy. The after sales was handled professionally as well.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 1 Newark Street, BA1 1AT, Bath, England, United Kingdom
4.3
Excellent
16 reviews
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Friendly and professional service.
Your advisors are always friendly whilst being very professional. This made the whole process enjoyable rather than daunting.
2 March 2026
Having fine professional treatment and…
Having fine professional treatment and guidance - much appreciated!
14 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cancelled at 75 minutes notice!!
Just about to leave home for my Boots Hearingcare appointment in Bath booked ten days ago on line. Just received a text telling me that appointment cannot go ahead. This only 75 minutes before the appointment! Very unsatisfactory. And asking me to rearrange, not offering a choice of appointments!
Poor.
26 November 2024
Unprompted review
Reply from Boots Hearingcare - Bath
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The audiologist was excellant.
The audiologist, Megan-Leigh Martin was excellent.........patient, gave clear explanations and guidance, generally made the whole experience a good one.
21 November 2023
Unprompted review
I was very happy with the way Megan…
I was very happy with the way Megan handled my hearing test and the advice she gave me in selecting which hearing aids to buy.
The after sales was handled professionally as well.
26 September 2023
Was made to feel relaxed and not…
Was made to feel relaxed and not pressurised to buy hearing aids. Nice touch was being sent round Bath for 40min with hearing aids in to try in different environments.
Very pleased with ongoing care and support.
4 July 2023
A great consultant very caring and…
A great consultant very caring and explained everything thoroughly to put me at ease.
12 June 2023
I received an appointment very quickly
I received an appointment very quickly. I was clear about what I wanted, and I received advice tailored to my wishes - there was no hard sell. The aids are excellent, I received them within a week, the explanation about how to use them was clear and there was plenty of opportunity to ask questions. I have had NHS aids for years and they are fine, but I needed new ones and the wait for my NHS ones is a year!
30 May 2023
He was very thorough and explained the…
He was very thorough and explained the results and options very clearly.
I would recommend the service to anybody.
27 April 2023
Knowledgeable and friendly
Meghan was extremely competent, knowledgeable and friendly. I felt she understood my problems & was able to suggest how to resolve them.
17 April 2023
Good and professional service
Good and professional service, by friendly and supportive staff.
6 March 2023
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