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Rated 1 out of 5 stars

I just booked a ticket and by mistake, I booked for a previous day. Within 2 minute I called the customer service to check if this can be modified and they denied. I said it's a first time mistake and... See more

Rated 1 out of 5 stars

BookMyShow is completely unprofessional. They changed my DJ Snake event date from 3rd Oct 2025 to Feb 2026 without informing me — and then refused my refund. This is absolutely unacceptable. I... See more

Rated 2 out of 5 stars

I had done a virtual marathon booking last year. Had a horrible experience. I registered for it with nominal fee, completed it but I never got my online certificate. Organizer cheated and bookmyshow d... See more

Rated 1 out of 5 stars

Worst experience with bookings. Paid 16k for booking of 3 concert tickets for CAS in Gurugram. Despite successful transaction, they declined to send the tickets...repeated requests and complaints fell... See more

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1.3

Bad

TrustScore 1.5 out of 5

132 reviews

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No history of asking for reviews

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1.3

All reviews

(132)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I dont have much choice

I dont have much choice, i book here. The service wise it is extremely good. The website works flawless. I always use this but when we are more than few then am a bit conscious of their convinience charge, I dont understand how their effort of booking increases with no of tickets? Paying ₹50+ for every ticket is a bit too much of convienience.

18 November 2019
Unprompted review
Rated 1 out of 5 stars

Iam extremely disappointed that due to…

Iam extremely disappointed that due to some typographical error from customer end and lack of system checks in bookmyshow confirmation process I feel my I have been cheated of my money by bookmyshow. How can bookmyshow send confimation to a number (703***476291) which is a invalid number since the country code of India is 91 and not 70. This is a basic system check, where error message must be shown for minor typographical error done by a customer. Hence my claim for refund is genuine and valid. If I do not get refund I will stop booking any ticket through bookmyshow.

14 May 2019
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service, the online layout of the booking site is facing the opposing direction from the screen. Do a proper layout before publishing a site

6 May 2018
Unprompted review
Rated 1 out of 5 stars

HORRIBLE WORST CUSTOMER SERVICE,..I…

HORRIBLE WORST CUSTOMER SERVICE,..I booked two tickets in d mrng today.. For rampage at 11:30 ..but due to some emergency I could turn up on time.. And I was looking for a refund.. At least some amount..then I called their support desk..amd spoke Rohan.. He told they can not help as the movie is passed.. U guys shud understand.. If we all are booking the tickets to watch the movies.. Not to loose our money.. Trust me I'll never use ua website again and I'll tell to my all friends not to use ua website and app.. And trust me I don't care I lost rs 450 ..but u guys will also loose in future.. If u do this to us customer..

14 April 2018
Unprompted review
Rated 5 out of 5 stars

One Stop Shop for your Entertainment

Used BMS until I moved out of India. Very easy to use, always on their toes when it comes to discounts, and very user friendly mobile application. One stop show to understand what's happening in the city, and accordingly can one book and use. I highly recommend.

19 September 2017
Unprompted review
Rated 1 out of 5 stars

Failed transaction, no refunds..wreaks of collusion with paytm

I had recently booked two tickets for a movie on Bookmyshow.com.
While, there was a better offer on individual tickets than on multiple ones, I decided to book two individual tickets.

While one of them got booked in a jiffy, the transaction for the second one not only got failed but also the money was deducted from my paytm wallet.

On asking about the refund both the partners ,didn't accept the others claim. While paytm claims they have paid BMS , the latter say that they haven't received the amount.

I wonder, how many people they are cheating like this.

Thoroughly disappointed with BMS...
Shifting to fastticket website from now on.

16 April 2016
Unprompted review
Show reviews in all languages. (132 reviews)

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