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Rated 1 out of 5 stars

I just booked a ticket and by mistake, I booked for a previous day. Within 2 minute I called the customer service to check if this can be modified and they denied. I said it's a first time mistake and... See more

Rated 1 out of 5 stars

BookMyShow is completely unprofessional. They changed my DJ Snake event date from 3rd Oct 2025 to Feb 2026 without informing me — and then refused my refund. This is absolutely unacceptable. I... See more

Rated 2 out of 5 stars

I had done a virtual marathon booking last year. Had a horrible experience. I registered for it with nominal fee, completed it but I never got my online certificate. Organizer cheated and bookmyshow d... See more

Rated 1 out of 5 stars

Worst experience with bookings. Paid 16k for booking of 3 concert tickets for CAS in Gurugram. Despite successful transaction, they declined to send the tickets...repeated requests and complaints fell... See more

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1.3

Bad

TrustScore 1.5 out of 5

132 reviews

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1.3

All reviews

(132)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

don't have sign in function

don't have sign in function. it makes me trouble when I purchase a ticket, I need to enter my personal information before make the payment and no secure for my information. Also make me inconvenient to check my ticket details and information.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

I had a very repulsive experience with…

I had a very repulsive experience with them. I booked tickets for the comedy show for Harsh Gujral on October 9. BOOA00X9KQBDPU This is my hooking id for reference. First, they changed the timing of show that caused me great inconvenience. I opted for refund on October 2, but haven't got my refund till now. I won’t recommend anyone to use it for booking tickets

2 October 2023
Unprompted review
Rated 1 out of 5 stars

customer service worse

customer service worse : cannot contact with them and response very delay, and waste it my chance and time. I very dissappointed.
The system: worse: I already come in to buy a ticket and show me what "ununsual activity detected". I believe that is not problem with me and try to contact with them many times. As a result: Nobody response.
very very useless concert platform

14 October 2023
Unprompted review
Rated 1 out of 5 stars

The show did not happen!

The show did not happen.
I was really excited to book a show of Sufi music by Nizami Bandhu at Informal, Janpath, as I am in Delhi only for a few days but after waiting for nearly two hours I left.

16 September 2023
Unprompted review
Rated 1 out of 5 stars

I tried booking 2 tickets for a movie…

I tried booking 2 tickets for a movie on a Friday, as there was a Bank of Baroda Debit card offer available. When i started the booking and went on the payment page to avail the offer, the Bank of Baroda was not highlighted and i couldn't choose it. This is utter trolling by Bookmyshow website. Hence, i chose not to book tickets on the website and instead went to movie theatre to purchase the tickets. Avoid Bookmyshow website at all cost, as they don't keep their promises.

15 September 2023
Unprompted review
Rated 1 out of 5 stars

3rd grade customer service

3rd grade customer service. Frustrated with a BOT chatting away with stereotype answers.
We booked quite a few tickets for the motpgp and with barely 10 days left, there are no sign of our tickets that were paid for 2 months in advance and waiting to be home delivered which too was charged.
Customer service is non existent. I hope these International event organisers look into who they tie up with for such prestigious events, where tickets cost a bomb and customer service is not even worth peanuts.

9 September 2023
Unprompted review
Rated 1 out of 5 stars

Terrible website

Terrible website, cannot book anything
says you have four minutes to book a seat for cricket tickets and then when you select one it refreshes the page and has an error

what a waste

8 September 2023
Unprompted review
Rated 1 out of 5 stars

I was waiting to book ticket for all…

I was waiting to book ticket for all India's matches from 8PM to 10PM with high speed internet - but after trying multiple attempt - i m getting you have added in queue please wait for 2 hours 4 hours 6 hours- after some time they said tickets are sold out- how cheap is this?
atleast i should get 1 match ticket for any amount. But they are fooling people. Bookmyshow are playing with people emotions. For sure All tickets will be sold by Black. The ticket should be meet at the Stadium. We dont want this type of stupid service. Please take necessary action on this.

3 September 2023
Unprompted review
Rated 1 out of 5 stars

very bad website or app.

very bad website or app.. just waste of time .. I don't know why ICC use this paltform to sell the world cup tickets. the interface is so laggy and messy..

2 September 2023
Unprompted review
Rated 1 out of 5 stars

Never use this app

Never use this app. They make you wait in the queue for hours only to say they cannot make any changes to the ticket or refund you. Why would anyone wait for so long to speak to someone when they cannot do help with the booking. They are running a bookings Website but don't have a "reschedule bottom", is what the customer service told me after so many hours on the line. Ridiculously stupid.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Its Pathetic service after cancellation…

Its Pathetic service after cancellation of money they are not transferring the money to BMS account which i had not quoted. I am shocked money not transferred in my account. If you want some donation ask i will give but not behave like a cheap way.Damn sure i will not go for BMS now even not recommend to any one either go directly go to theatre and book or sit and watch in OTT in home. SiIlly CEO, COO and employees. I am sure this company will shut down at the earliest because of lose of trust from customer.

11 August 2023
Unprompted review

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