Bon Accord Life Reviews 

Mary handled my cover from start to finish and was excellent throughout the entire process. She was clear, professional, and extremely helpful with everything I needed, keeping me informed every step of the way. She also took the time to understand my situation properly and never made me feel rushed. Her kindness, patience, and support were genuinely appreciated.

Mary was excellent. So knowledgeable and thorough. Answered all my questions and really took her time. Was very clear on the policy and what it means for me. Great experience thank you!

An excellent experience with Mary as our advisor. Very professional and took a great deal of time over three days to confidently explain everything in detail. Would highly recommend.

Explained everything to me and so helpful Mary was so professional I would highly recommend

Tina was very helpfull and informative and polite

excellent service

Great customer service, very helpful, would definitely recommend the company and staff

Mary was great, really down to earth and friendly to deal with. She went really in-depth to find me the best deal and was clear and concise with how she relayed all the information of the other quotes. I’ve come away feeling like I’ve got the best quote to suit my requirements. Thank you!

Gentleman who rang and couldn't catch me as was very busy, sent an email and was able to contact him when free, regards

My experience with Bon Accord was very pleasant. The agent, Lisa was very nice and ran through all the available options to find a policy that would suit me best at the right price. All the options were described in detail so there wasn't any confusion about the type of cover I needed for the future. I can't fault the service provided by them and would highly recommend them to friends and family.

I recently had my income protection insurance updated, and I couldn’t be more pleased with the experience. The entire process was handled with professionalism, efficiency, and care.
Mary took her time to clearly explain all my options and made sure the policy suited my current needs. She even provided different quotes for different scenarios. What really stood out was how straightforward and stress free she made everything, there was no confusion, no pressure, just honest guidance and excellent customer service.
It’s reassuring to know that my cover is now up to date and tailored specifically for me. I truly appreciate the attention to detail and the commitment to putting customers first.
I would highly recommend to anyone looking for reliable and supportive service.

Consultant was very helpful and gave me clear and detailed information but above all was very patient when I hesitated. Thank you

Very friendly and listened to what I wanted and easy to process.

Explained ever.y thing very clarly very good customer

Lovely experience over the phone very professional clear instructions given over the policies

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went through the types of policy available. I can't recommend her enough. Customer Service is so important and Mary was just brilliant thank you

Tina Brazier dealt with my enquiry and arranged my policy. She was patient, respectful, understanding, and considerate throughout the process. Tina handled everything professionally, explained everything clearly, and answered all of my questions with great knowledge and confidence. Her excellent customer service made the whole experience smooth and reassuring. I really appreciate her help and would highly recommend her.

Absolutely amazing customer service.
I spoke with Tina who was amazing. Thanks.

Helpful call handler
Kept to booked call-time appointments
Found me a financially affordable plan.

Thank you Tina B.

Easy to deal with. Clear information provided allowing me to make the right choice on life and mortgage cover.