Abbeygate have handled my insurance for ten years and it has been an excellent experience throughout. Today I got a new car and in one short phone call had advice and guidance from Sandra Rodrigues wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would highly recommend Abbeygate Insurance Portugal to anybody wanting peace of mind, quick service,attention to detail, friendly staff. I have recently renewed my policy that expired. Compared to c... See more
Company replied
Abbeygate has an competitive edge over the other car insurance company. My consultant Francesco was most knowledgeable, spoke English well and had a lot of patience with me. He fulfilled his promise... See more
Company replied
Excellent service and knowledgeable approach to their business. A large claim we made for fire damage was settled properly in full without fuss or dispute. Fully recommended company and team.
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4.9
Excellent
961 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a very positive experience with…
I had a very positive experience with Abbeygate Insurance. Soraia was particularly helpful—she responded quickly, understood my needs, and worked efficiently to find suitable solutions. Her professionalism and friendly approach made the whole process smooth and stress-free. I would definitely recommend their services.
24 April 2026
Unprompted review
Good servioce buy Abbeygate.
As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese) we found Abbeygate to offer the most protection for the best monthly rate, and an even better rate if paid annually. All the emails and some phone calls were done in English and we're very happy with the service of Francisco Borba. I will now investigate taking Health Insurance with Abbeygate as well. P&J
16 March 2026
Unprompted review
Francisco is so helpful and efficient
Francisco is so helpful and efficient. He gives competitive quotes and excellent customer service. I recommend him.
10 March 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Efficient and helpful
Roberto Viegas at Abbeygate in Portugal was very helpful and efficient. He quickly found us the right travel insurance policy for a sports-based holiday at a very competitive price.
19 February 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Roberto from Abbeygate is always ready…
Roberto from Abbeygate is always ready to help and extremely professional. He goes the extra mile for his clients and i have always had great service from him. Thank you Roberto
5 February 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Sandra Rodrigues did a great job to…
Sandra Rodrigues did a great job to find a suitable insurance cover on second try. Thank you.
7 January 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you for your 4-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Car insurance arranged by Sandra R.
I have my car insurance arranged by Sandra Rodrigues at Abbeygate for a couple of years. She is always in time with the communication, professional, and - I believe - finds the best and most competitive policies. Her English is great and for me it is additional value to be able to communicate in English.
17 January 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Poor service
Very disappointed with attitude of Abbeygate in respect of cancellation of a car insurance policy.
Been a customer of Abbeygate for both House and Car insurance for over 15 years but won't be using them again and will not be recommending them to other potential customers
16 January 2026
Unprompted review
Reply from Abbeygate Insurance Portugal
Dear Martin,
We’re genuinely sorry to read about your disappointment, particularly after being a customer of Abbeygate for over 15 years. Long-standing relationships like yours are extremely important to us, and it’s clear that in this case we have fallen short of the level of service you rightly expected.
We regret that the handling of your car insurance cancellation left you feeling dissatisfied, and this is certainly not the experience we aim to provide. We would very much appreciate the opportunity to review what happened and see if there is anything we can do to address your concerns.
Please feel free to contact us directly at +351 289 369 254, quoting your review, and a member of our team will be happy to look into this for you.
Thank you for taking the time to share your feedback — it helps us improve our service going forward.
Kind regards,
Abbeygate Insurance
Reply from Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Abbeygate (Sandra Rodrigues)
I most often deal with Sandra Rodrigues. Service received is second to none : fast response, attentive, efficient and effective. Always tailored perfectly to my needs.
27 November 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great customer service.
This company is easy to contact and quick with answers. The staff are always friendly, knowledgeable, and polite. I just renewed my policy, and it was easy and fast.
27 November 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
I have had car insurance arranged by…
I have had car insurance arranged by Sandra Rodrigues at Abbeygate for many years. She is always friendly and professional and tries to find the best and most competitive policies. Great to be able to speak and communicate in English too.
24 November 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Maria and Roberto were wonderful to…
Maria and Roberto were wonderful to work with. There are many options for insurance in Portugal, but these folks will be receiving all of my business. Obrigado
24 November 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
5 years in a row
The personal touch and the competitive pricing make Abbeygate the go to for ex pat insurance.
11 November 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Very professional company giving me…
Very professional company giving me excellent service through Sandra who has looked after me for a number of years
1 October 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Have been with Abbeygate for over a…
Have been with Abbeygate for over a year now and recently renewed my home insurance policy. The service I received from Abbeygate has been exceptional and Sandra Rodrigues was very helpful, professional and informative to deal with.
30 September 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Very good service
Very good service. This is my third year renewing, Abbeygate are always efficient and courteous.
1 October 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Outstanding
Outstanding. This is my go to. Completely reliable. Excellent. Standard setter.
28 August 2025
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
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