I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more
Company replied
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Review summary
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I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of anoth... See more
Company replied
Good product and does exactly what I needed it to do - provides stable measurement so I can see what my machine does. Item arrived quickly and screwing the gauge onto the portafilter yielded a simply... See more
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Very good customer service. I got a faulty item and they responded very quickly and sent a replacement item without asking to ship the faulty one back. Shipping is usually untracked when you order... See more
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Company details
- #2 of 2 best companies in Coffee Machine Supplier
- #4 of 4 best companies in Coffee Shop
- #3 of 3 best companies in Coffee Wholesaler
Written by the company
Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.
Contact info
Main Street, Kilcolgan, H91A078, Galway, Ireland
- 0035391776681
- https://www.bluestarcoffee.eu/ContactUs.aspx
- www.bluestarcoffee.eu
4.4
Excellent
490 reviews
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Replied to 100% of negative reviews
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Amazing price and customer service
Amazing price and because an item was out of stock in the order I paid, I got to experience their customer service and it was great. I am confident that if anything would go wrong it would be handle smoothly and promptly!
9 May 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
truly exceptional support
They sell everything you need at great prices and the support they have Gerald is truly amazing, knows a lot and can help you figure out all your doubts.
Also, pretty fast international shipping.
12 May 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Very good quality
I ordered a valve for an espresso machine. The original one is made of plastic. But here I found one made of brass. Brilliant and top quality. Thanks.
24 April 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Good quality of the parts!
They have offered me a piece were I was looking for a long time! A quality piece not in plastic but in steel (universal push elbow fitting)
Now with that in place no leaking anymore, grateful thanks greetings louis
6 May 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Great customer support
Besides the very nice site where every part is presented with all the useful info,every order I have made arrived in time,and all the parts were of great quality,exactly as presented on site.Customer support was rapid when a parcel arrived missing 1 part.Thank you.
3 May 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
If you select untracked takes a long…
If you select untracked takes a long time. So long in fact they asked me a review before the item has arrived.
24 April 2025
Reply from Blue Star Coffee.eu
Hi Massimo,
Many thanks for your review.
Your order shipped on the 24/4/25 - ETA is approx 2 weeks for untracked economy.
Kind Regards,
Customer service team
BlueStarCoffee
Replacement part for my pavoni…
Replacement part for my pavoni europiccola was exact! Great customer service and fast shipping to the UK
26 March 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Nice expérience
Good prices, good products and fast delivery. A very positive first experience.
25 March 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Delivery OK received item in good order…
Delivery OK received item in good order gasket for gaggia, classic pro, screen, all fit very well, recommend.
25 March 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Good customer service for an order with partial damage to…
My order arrived with partial damage to the shipment so not a completely positive experience, but the customer service was five stars. I received a prompt reply to my inquiry and I was refunded fairly. Based on this I plan to continue to use and recommend Blue Star.
8 April 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Strong recommendation from me
Support team is great. Provided me with solution very quickly. I find some specific spare parts only here and prices are competitive. Delivery to continental Europe is quick.
25 March 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Super fast shipment combined with…
Super fast shipment combined with unprecedented low prices, what more can you expect?
25 March 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Delivery sooner the predicted.
Massive delay in delivery, up to 3 weeks, joke.
Item has now turned up ahead of schedule, thank you.
25 March 2025
Reply from Blue Star Coffee.eu
Hi Martin,
You chose untracked economy - this is typically 2 weeks ETA.
Order shipped 25/03/25 so only 1 week in transit. You should have this week.
Kind Regards,
Customer service team
BlueStarCoffee
wrong item delivered.
Sent the wrong version of the item. Such a faff to have return it now.
25 March 2025
Reply from Blue Star Coffee.eu
Hi Anna,
So sorry for the mix-up - CS has already sent you the correct item and will refund your return postage when we receive the wrong item.
Sorry for any inconvenience caused.
Kind Regards,
Customer service team
BlueStarCoffee
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Can't tell you how delighted I am ..
Can't tell you how delighted I am ... and bewildered. BlueStar diagnosed my Gaggia fault by WhatsApp (and told me how to check the error). Then they correctly identified the right spare part and got it delivered to me here in italy in four days. Fantastic service! The bewilderment is this: Gaggia resellers here in Italy quoted me a much more expensive price for the same thing, and they wanted 10 or more days to deliver it. So, BlueStar: bravo e grazie!
27 March 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
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