Ordered a pair of diamond earrings. They look amazing. Slight problems: (1) delivery date moved back twice, eventually delivered about 1 week later than originally estimated, (2) I accepted an offe... See more
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Created with AI, based on recent reviews
As the largest online retailer of certified diamonds, engagement rings and fine jewellery, we offer outstanding quality, selection, and value.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Reply from Blue Nile
Always a great experience Absolutely recommended

Reply from Blue Nile
The products are beautifully made. You can track the process while the ring is being made. The timing that is given is accurate and sometimes early

Reply from Blue Nile
False advertising on when I would get product delivered. Reached out to you and was given the once it leave our facility it out of our hands. You would think being in the business of expensive products you would put procedures in place instead of “not our problem”

Reply from Blue Nile

Reply from Blue Nile
After giving my wife her earrings, she wanted a size up and blue Nile wouldn’t exchange while honoring the discounted

Reply from Blue Nile
The promise date got pushed back and did not get my ring until two weeks later. This disrupted my engagement plans

Reply from Blue Nile
From placing the order, to the delivery, it's always easy to do business with Blue Nile ...

Reply from Blue Nile
The 2 ct anniversary band is beautiful. I love all my Blue Nile jewelry. I always get excellent assistant from Paul.

Reply from Blue Nile
The order was handled so quickly and arrived quickly. The quality was excellent!

Reply from Blue Nile
Great service. Lots of options online. The shop in Galleria Houston was incredibly helpful as well for sizing. Great pricing. Great customer service. Policy to return/ exchange within 30 days was really useful. 10/10 recommended

Reply from Blue Nile
Blue Nile is great.
I wish you had more yellow gold items…

Reply from Blue Nile
They had exactly what I was looking for and it’s beautiful very well-made

Reply from Blue Nile
Chatty G pointed me in this direction for quality CZ earrings. They’re really beautiful, you hardly see the prongs so I wouldn’t put too much thought into the color metal you choose. I also had trouble at first with getting the backs on/off, I think it was in the instruction that I didn’t read. So you have to squeeze the backs to get them on/off. 10/10

Reply from Blue Nile
Ordering from Blue Nile has always been very easy. Their descriptions, educational articles and pictures make it very clear as to what I was purchasing. These earings did not disappoint. When I opened the box, my daughters and I gave a collective gasp. These beautiful two-carat jewels were glistening against a blue velvet holder. They are well made, sparkle to no end and the diamonds are larger than I perceived. I wear them at least twice a week to work. I upgraded my wedding rings from Blue Nile about 12 years ago and I still love my wedding set to this day. I will be ordering more earings from Blue Nile in the future. I’m thinking something cushion cut, two to three carats 😊

Reply from Blue Nile
I highly recommend Blue Nile. This is my second purchase. Exceptional purchase for the money spent. Bought 4.75 TCW diamond earrings and 3 TCW diamond anniversary ring. Beautiful items. Blue Nile is my go-to store for my purchases.

Reply from Blue Nile
These earring are beautiful ! The 1.5 tcw is the perfect size for every day earrings- and I wear them every day. The backing is a bit hard to do- but I like that it’s really secure. Blue Nile makes it really easy to purchase gorgeous jewelry and it comes right to your door ( insured.)

Reply from Blue Nile
The service was excellent. The Blue Nile representative was really knowledgeable and assisted us in selecting the perfect diamonds for my ring. The ring design came back exactly as we requested. Overall we were very pleased with the staff and bery happy with the end results. I would highly recommend Blue Nile.

Reply from Blue Nile
The quality is great, the packaging was beautiful, and it arrived timely.

Reply from Blue Nile
very well packaged, although a little weird. The product was earrings, and the box was like 8" by 12", with a smaller box inside to hold the earrings.

Reply from Blue Nile
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