Bidz 

last order from may I still have not got it should not not wait over 2 months without letting me know what going on emails are free

They post items for sale they do not have available - and then string you along waiting for them. When you have waited, the items are no longer available, and they then tell you to collect a refund through your credit card. The kicker? The items are still showing on their site for sale or bid.

I won 2 Auctions in June 2018, to date I have not received items (Watches) July 25th.
1st Excuse : The Supplier was overseas at a Jewelry Show (REALLY)
WHY AUCTION IF YOU DON'T HAVE THE ITEMS.
Disgraceful

Other than a very long wait for my purchase, I had prompt replies to my emails and courteous service. Thank you.

Have been waiting since I ordered at the end of May to receive 4 items. They have not even been shipped yet. Will not bid until all my purchases are received.
Still waiting!!!

I have had several years experience with Bidz, both with auction items and direct sale items. Although there were only a few minor problems in the past, the company has now deteriorated into nothing more than a ripoff machine. This year, they sold and charged me for an item that turned out not to be in stock, nor was any attempt made to obtain the item and complete delivery. In short, Bidz took my money and delivered nothing. When I followed up on the transaction, the company refused to cancel the order and refund my money. They insisted that I turn to my credit card company for satisfaction which is totally unacceptable. Bidz has become shaky at best and shady at worst. Think of all those transactions just waving in the wind until too much time has passed for redress! In my mind, this is exactly what Bidz hopes for and will continue to do until they are shut down.

Have receive some beautiful quality items from Bidz.com...

I was very pleased with quality of my jewelry order . I will be sure to use the site again

No longer in business? We have had great service in the past, but the past few months - it looks like they have closed and taken our money. Numerous phone calls - unanswered. Emails - Unanswered. Voice Mail - no response. Now I have to dispute charges as far back as October for small items I had forgotten about.

UPDATE: July 19. Our emails and poor reviews have worked a little. Bidz cancelled a few of the old orders, but they never contacted us UNTIL our bank started hitting them with charge backs to our Visa. NOW its "we ship next week" Sorry, but your history shows this to be a lie. Wait till they see the big one to hit next for the Rolex they never sent.

iam so happy with bidz .... and for me everything excellent with bidz.

thanks

Terrible ..Bidz took over $3000.of my money and sent nothing to me so I filed a complaint on my visa ..I used to buy 1000s of dollars off them 10 yrs ago an always got my jewels ..now they are untrustworthy..never answer there phone and write back saying nothing they can do on their end..ripped off..now I bought $1200. Of jewels from the police auction place ..duper better deals than bizs.

I Used Bidz a couple of years ago and the experience was very good.
Sadly on this occasion it was and still is the worst experience. I purchased on 25 May 2018 and today 3 July 2018 I am still waiting for some of my order which were for Birthday gifts very disappointed.
Bidz only communication with me was after I complained regarding the none delivery of my order and all I am getting is excuses and more excuses. I have received part of my order with no explanation or apologies as to why I didn’t get the whole order, until again
I had to contact them to ask where is the rest of my order, The customer service department are very quick to response back to my questions but that’s where it ends only get excuses not positive outcomes.
I sincerely would not recommend them to any one unless they provide exceptional satisfactory customer service. Hopefully I will receive the rest of my order soon or a refund and some compensation would be appreciated who knows!!!!

When purchased it clearly stated that the goods will ship out 5-10 days. Well, my first order was shipped out after 3 weeks and hardly got answers to my sent emails.
Also my first order was partly sent and still waiting for the rest. A month now.
I have another order after the first order but shipping promised day has expired still no sign of postage.
I HAVE SENT AN EMAIL TO CUSTOMER SERVICES EXPLAINING THAT I HAVE TO RECEIVE THESE ORDERS AS THEY ARE PRESENTS TO MY DAUGHTER'S WEDDING BUT SINCE NO REPLY.

Bidz finally delivered my products as promised, but it took 5 weeks and 6-7 emails. I was nervous that I may never get my order. I was very happy with the products, and they always followed up my inquiries with very pleasant emails from Grin. I will continue to do business with them in the hopes that delivery time will improve.

delivery of bought items are never sent according to the shipping information. the phone number given cannot be reached to speak to customer service.

In honesty I won't even give this site a 1 star rating and more likely a -0
This site is a scam and they will take your money but no items in return.

I'd won the items through bidding early this year 2018 and it was around 6 items in total and worth more than $700. After waiting 5weeks I was wondering what's going on with my items? for that I decided to message them and asked them what's going on with my items. I'll insert the messages that I have received from them.

Thank you for your message. Would you be so kind and please clarify your sales order number so that we could better assist you? Thank you.

I provided them with the sales order number.

Hello, I regret to inform you that we have not received your ordered merchandise yet. We are working hard to ship your order as soon as possible, unfortunately we do not have the exact shipping date yet. As such please inform us if you would be willing to wait longer or would you prefer to cancel order for a full refund? Thank you.

Okay so I was patient then and this was the next message I'd received.

I regret to inform you that unfortunately, we wouldn't be able to provide you with your ordered items. We kindly advise you to cancel your orders. Since we are unable to issue a refund directly for the original order, you would have to call your bank and request the funds. We sincerely apologize for the inconvenience.

This one was the boiling point......I need to contact my bank for request funds? I told them that the bank doesn't issue request funds, this is due to the fact that the money was already taken out of my account. I asked them to refund me or give me some sort of store credit. Their response was..

We will support you and provide any documentation you may need to receive your refund swiftly. Once again we sincerely apologize for the inconvenience.

Once again I wasn't satisfied with the outcome. Then this message


We would like to express our sincere apologies for being unable to fulfill your order and send items you have purchased from us. Regretfully, after a very lengthy wait, two of our major vendors from whom we were to procure your item(s), informed us that they will not be able to continue fulfilling our orders. We feel that this is due to serious financial difficulty that has been plaguing jewelry discounters. Afterall we drive very hard bargain with our suppliers in order to pass savings along to you.

Consequently, we have cancelled our order with them and regrettably must cancel your order with us. We ask that you please contact your credit card company or bank and request a refund for your original payment. We will support you and provide any documentation you may need to receive your refund swiftly.

Throughout the long history of our company we have never encountered such a predicament. We always pride ourselves at delivering purchased merchandise in record time and, frankly, were not ready for such set-back. We have let you, our loyal and valued customer, down and would like to offer our deep and sincere apologies. We are truly sorry you had to endure such lengthy wait and would like to make it up to you.

We are now only working with trustworthy vendors, with whom we have profound working relationships, those that can absolutely assure immediate shipment of the items you order. Our inventory has been updated to include items that we can ship to you immediately and those we ship in maximum 5-6 days of your order placement.

Please accept this $25 credit plus free shipping to be used in our store as a small token of our appreciation for your continued loyalty and patronage and to make up for your inconvenience. Please give us just one chance to show you our sincere heartfelt appreciation for your loyalty and patronage.

Please use promo code

Should you have any questions or concerns, don't hesitate to reach out to us.

Very much utterly angry and frustrated that this site has taken away my cold earn money that I've worked hard for. I hope the others that can relate to this share this info. $25 credit and free shipping?! You kidding me right?....What about the shipping cost fee that i'd paid for items already.

Incase anyone can help me to get my money back. Please let me know.

Thank You!

ordered items months ago which i never got...after waiting i contacted to be told you couldn't refund and to contact my credit card provider...when i did i have to wait another 3 months to see if i get refunded...still waiting to see the out come....still order and some items i get and some i dont...high priced wins i seem to receive and low bids i win i dont get items as they're cancelled which no reason on why....when you send codes they don't work half the time.....poor service compaired to other jewelry sites...still hoping this company steps up to the plate soon as i like to bid but not with hundred of dollars and getting nothing but frustration...sorry i do like your jewelry but when you pay right away and get nothing but frustration made me go buy else where....and i get my items in 2 weeks or less....makes me wonder whats going on with bidz...not the same since new owners running it now for a few yrs and not good service.........sad cause i was a loyal customer for yrs....sad...sad....sad

The shipping time takes much more than the days indicated by Bidz and they do not have a tracking system where you can trace your order once you made it.

I ordered a ring for $400 from this sketchy website in December of last year. I waited a really long time, a couple of months. I started calling the customer service but no matter how many times and how long I tried, it was impossible to reach anyone at all. In a while I recieved and email from someone named Amanda saying that they couldn't ship my ring because they were having a problem with their vendors and they offered to refund my money. They scam you so well, even sent me a tracking number for the item that they were never planning to send to me anyways. I tried to figure out the situation but they only reply to emails around 2 weeks later. Later I started receiving emails from someone named Dale Scott, telling me to get my money from the bank. They purposely wait a really long time before telling you to receive you funds from the bank. After 120 days the bank can't refund you your money and you can't open a dispute against the company to get your money back. Save yourself the trouble and don't buy anything from this company. You will get scammed real good and you will never receive your purchase or your money back. They people make a living of stealing your hard earned money. I'm surprised that this company is still up and running. If there was a zero or negative star rating, I would give it to Bidz.com. STAY AWAY FROM THIS SKETCHY COMPANY!