BetUS Casino & Sportsbook Reviews 

3,556
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

This Sportsbook is the best in the business will help you in anyway they can if you are losing or winning. They have great bonuses and Terrence is 5-star VIP rep, highly recommend him. After losing my... See more

Company replied

Rated 4 out of 5 stars

So far this place seems legitimate. The only downside is that verification take 3 days before you can withdraw and they want a actual picture of your debit card which is kind of sketchy. I see a ton... See more

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Rated 5 out of 5 stars

Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more

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Rated 1 out of 5 stars

Worst site to gamble on, after my late husband passed away I was unable to claim his cash earnings. I provided legal forms, which I sent 3 times and called over 6 times to verify. BETUS without reason... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Sports Betting Vendor

About BetUS Casino & Sportsbook

Written by the company

Bet-USlogo BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.

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3.8

Great

TrustScore 4 out of 5

4K reviews

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3.8

All reviews

(3,556)

397 reviews in the last 12 months

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Rated 1 out of 5 stars

The bonuses are scams

I'd give 0 stars if I could I bought in for 2k and got a little under 4k in bonuses. I got up to 15k it told me I had completed my bonus took 10k away from me and left me with 5k telling me I had completed it. Shitty but hey atleast I had 5k. Went to with draw it and they canceled it telling me I had to complete another bonus playing through 198000$ in order to withdraw 5k. So even if I manged to get my account up to 280000$ I could only withdraw 5k. Complete scam

15 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Owen, we’re sorry to hear about your experience. Please note that the bonus terms and conditions outline specific requirements for withdrawals, and we understand how frustrating this can be. We’d like to help clarify this.

Rated 1 out of 5 stars

Horrible

Horrible. I won $225 from superbowl squares. I’ve called multiple times I get different answers multiple times. I can’t get a payout.

15 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Nicholas, we’re sorry to hear about your frustration. We understand how important it is to receive clear answers and timely payouts. We’d like to investigate the issue with your Super Bowl winnings and get this resolved as quickly as possible.

Rated 5 out of 5 stars

Really good experience with BetUS…

Really good experience with BetUS Casino and Sportsbook so far. The site is easy to use, and I like that both sports betting and casino games are in one place. Bonuses were solid, and everything was clearly explained. Deposits and withdrawals have been smooth for me. Overall, it’s been reliable and fun to use.

26 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Antonio, thank you for the great feedback! We’re thrilled to hear you’ve had a positive experience with our Casino and Sportsbook. We work hard to make the site user-friendly and ensure smooth transactions, so it’s awesome to know you’re enjoying it.

Rated 1 out of 5 stars

I wouldn’t recommend to anyone, please just pay attention if you do!

They do not stand up and do what they say there gonna do. They asked me to fill out a survey for a bonus so I did and now they’re saying I don’t meet the requirements for this bonus which I have the email
And there’s nothing on there about anything they’re saying you have to have.Not sure why I even care good luck winning any money there and don’t fall for those 100% bonus don’t you think it’s funny how you have to select one provider and play the whole bonus on there games and if you notice only the low rtp games are there. I will admit I thought they were good until I started playing at other casinos and I actually won at the other sites. I can show proof to where I’ve deposited over $20000.00 and haven’t withdrawn a dime because I’ve never won enough to
Withdraw and if you don’t have the exact card you used the first time they will not pay you. I’m sorry but in my opinion they are scammers doing legal off shore so they get away with it. Good luck to you all and try other sites you might be surprised you really can win at a few of them.

12 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Daniel, we’re really sorry to hear about your experience and understand your frustration. We take all feedback seriously and always strive for transparency in our bonus terms and conditions. If there’s been any confusion regarding the bonus requirements or withdrawals, we’d like to get to the bottom of it.

Rated 3 out of 5 stars

in my OPINION

in my OPINION, these are all rigged. They have you win a few times, get you hooked, and then it's just so funny to me how when you're gaining ground, their "dealers" miraculously come up with the perfect blackjack hand. Every. Single. Time. Don't waste your money unless you don't mind losing it all. Or, you can take it out in the back yard and do a number on it there. Same thing.

12 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, we’re sorry to hear you feel this way, and we appreciate you sharing your thoughts. We take fairness and transparency very seriously, and all our games are regularly audited to ensure they operate fairly and according to industry standards.

Rated 4 out of 5 stars

Cool website

Cool website

11 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello James, thank you! We appreciate the support and are glad you’re enjoying the site

Rated 3 out of 5 stars

Not sure about sports book but…

Not sure about sports book but truthfully casino in horrible rtp 300 plays so far and like .40 to .50 a spin no bonuses at all and barely a line hit

9 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Christopher, thanks for taking the time to leave your feedback. While game outcomes can vary greatly and are based on random number generators (RNG), we continuously monitor player feedback to improve the overall experience. We want to make sure everyone has fun and gets a fair chance.

Rated 1 out of 5 stars

Terrible customer service and very bad…

Terrible customer service and very bad practices.

8 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello , we’re really sorry to hear about your experience. Customer service is a top priority for us, and we’d love to understand what happened

Rated 1 out of 5 stars

Sportsbook legit casino don't recommend…

Sportsbook legit casino don't recommend at all and payout out dont even think that's not finna be a hassle deposits already 20+ they will bait winning you have to wait 3 days after depositing your money still have to verify that talk all day only thing this app is good for us customer service 80% views fake literally just was playing blackjack like fake plyer came in messing up the count hitting everything literally just don't deposit your money here trust me online casinos not it if u serious go to a real one even a sportsbook honestly u going to just lose over and over no point when u deposit the team so thirsty they go reply super fast super helpful that payout out idc even if u won and got yo money after 2 weeks everybody know even the good reviews cashout not it look at the reviews
If u betting or on casino don't expect no cash out no time soon definitely 72 hours after u deposit u can cash out that's a hassle definitely sending in your information they mangers go play stupid but when u deposit they all happy and super helpful I promise a payout go take 3hrs just to process don't forget the wait and they process and the delay not 2-5days more like 2weeks- months for first time users maybe 1week-2 weeks for other users

5 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, thank you for your detailed feedback. We’re sorry to hear about your experience. Our team works hard to ensure a smooth process, and we understand your frustration with deposits, withdrawals, and verification delays. Please note, our payout times can vary depending on several factors, including verification processes and payment methods. We're constantly working to improve these aspects for a better user experience

Rated 5 out of 5 stars

Excellent customer service support

Excellent customer service support. The representatives are eager to help. My gambling home for a long time.

8 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Andrew, thank you so much for your kind words! We’re thrilled to hear you’re enjoying our customer service and are happy to have you as part of our community.

Rated 1 out of 5 stars

gambling addict and bet us doesn't give a rip

I am a recovering from gambling addiction and I asked at least 20 times to not call, email, or message me one year ago and yet they continually call and message me I even talked with management and it did absolutely nothing obviously!!!!

if you need to sport gamble highly recommend draftkings because they are not like used cars sales people and also respect if you need a break from gambling.

Also their promos make sure you read allllll the fineprint almost criminal but that is fineprint culture.

Please be cautious!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I've been using this site for years

I've been using this site for years, their customer service is very helpful and payouts are fast.

5 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello James, thank you for being a valued customer for so long! We're so glad to hear that you've had positive experiences with our customer service. We truly appreciate your continued trust and support.

Rated 1 out of 5 stars

Placed $100 deposit and actually won…

Placed $100 deposit and actually won $200 but went to request a payout with the live chat. The chat bot asks for another deposit! Lol so I email it the site and I get the response that the deposit needs a 72 hour window and today got hit with the mythic rollover of $2000. Lesson learned don’t not trust this site at all.

4 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Kevin, thank you for sharing your feedback, some deposits and promotional offers may include specific processing timeframes and rollover requirements, which are outlined in our terms and conditions at the time of deposit, if a bonus or promotional credit is applied to an account, it may carry a wagering requirement before a withdrawal can be complete. We understand that these policies can sometimes be confusing, and that’s never our intention.

Rated 5 out of 5 stars

Excellent Cust. Service, Great Selection of Games

Customer service is excellent. Slots are enjoyable and there are plenty to choose from.

Nick B

3 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Nick, thanks for the kind words! Glad you’re enjoying playing with us. We’ve got lots more to check out, so we hope you keep having fun!

Rated 1 out of 5 stars

The two times I tried to…

The two times I tried to withdrawl(finally after over $15,000 lost) i was hit with fake sportsbook rollover bs. I've never even did sports book. In other words betus is a fraud. Play at betonline. They are the real deal.

2 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Kyle, thanks for sharing your thoughts, we understand how frustrating this can be. Our rollover requirements are outlined in the terms and conditions, but if you’d like further clarification or assistance, our support team is always available to help.

Rated 5 out of 5 stars

Very professional sports book

1 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Francis, thanks so much! We’re glad to hear you had a positive experience with us. Hope you keep enjoying the action!

Rated 1 out of 5 stars

Bogus live betting

Bogus live betting. I have been screwed numerous times with score change before wager is accepted.

Most recent issue is the confirming time of bet. The timer keeps spinning like it’s finalizing but never does. I refreshed and one time it took the bet. Another time it didn’t. And it’s all my fault. My browser. My WiFi.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Bait and ditch

Well there really was no experience. I was offered a free casino chip in my secure inbox, and when I tried to claim it they said they wouldn't provide it, simply because they did not want to. I also got a promotional item from them in the mail at my home, a scratch and win card. So I scratched it, and I won. Atleast I thought so. Because when I contacted them and provided an image of my winning promotional card, they decided I was not going to be allowed to have that either. Its sleezy bait and switch, without the decency of a switch. You just get nothing. Thanks for nothing, punks.

30 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Thank you for sharing your experience, Jacob. We completely understand your frustration, and we want to clarify that promotions like free casino chips and scratch cards do have specific timeframes and requirements to be claimed. Some offers require action on your part within a set period, and others may no longer be available once they've expired. Additionally, if a promotion has already been claimed in the past, it generally can't be reissued. We truly regret that your experience hasn't been as expected, and we’d be happy to look into your situation more closely to see if there’s any way we can assist you further. We genuinely appreciate your feedback and are committed to ensuring a fair and positive experience for all of our customers.

Rated 1 out of 5 stars

BetUS Stealing $400 off $450 in Winnings

I won $450 in cash off of $375 in free plays. They are saying that because I also received a $10 bonus, my max cashout is set at 5X ($50) and that the remaining $400 will be forfeited.

It’s just straight theft. BetUS is a scam book - stay away.

28 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jeff, thank you for reaching out and sharing your concerns. We understand your frustration, but we want to clarify that the maximum cash-out limits are standard for all non-deposit bonuses, which includes any free plays (bonus credits), as detailed in our Terms and Conditions, specifically in Rule 10.8. These limits are in place to ensure fairness and consistency for all players. While this is clearly outlined, we would still be happy to look into your specific case and see if there’s any way we can assist you further with the maximum cash-out amount. We value our customers and want to ensure that your experience is as smooth as possible.

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