Unfortunately, this has been one of the most frustrating online shopping experiences I've had. The promised delivery time was 8–11 days. After that period passed, customer service informed... See more
Company replied
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See what reviewers are saying
Generally when you select personnalized items, you can see them on the screen, with your own personalization before you confirm you want them as is. Here, this possibility is not offered. When you con... See more
Was regularly kept informed on delivery status. Product looks great - better than advertised.
I was skeptical as the advertisement was written in German, payment was taken in London and the items were posted from China. However the quality is excellent and the delivery arrived quickly. The Chr... See more
Company details
Information provided by various external sources
Onlineshop für günstige kundenspzefische Goldprodukte & Silber Namenskette, Entwerfen Sie Ihren individullen Schmuck mit Namen, Es finden Sie jetzt unter bekommenamenskette.com
Contact info
3.8
Great
6K reviews
Asks customers to review
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The process was nice but at first a bit…
The process was nice but at first a bit confusing:)
29 July 2023
Unprompted review
Excellent service
Everything was absolutely perfect. The product as the shipping
22 June 2023
Unprompted review
Nice products and good booking process
3 April 2023
Unprompted review
I tried to pay with Giro Pay
I tried to pay with Giro Pay, but it doesn't work. The sub-account field is not accepting any input. A pity. I ordered it anyway because I think it's a cool idea. Thank you for your service.
2 April 2023
Unprompted review
My wife loves it
25 February 2023
Unprompted review
Top buy
Top buy! The chain arrived early the it should and the tracking was also super neat!
19 February 2023
Unprompted review
Nice necklace but delivery takes way too long
The necklace was really nice and I wear it everyday. However, it took FOREVER to be delivered.
30 November 2022
Unprompted review
So find immediately the "Namenskette"…
So find immediately the "Namenskette" which I needed for a present. But the last time we ordered it was as well a successful purchase.
31 January 2023
Unprompted review
Order was easy to handle within a few…
Order was easy to handle within a few minutes.
30 January 2023
Unprompted review
Very nice to have a missen Person there…
Very nice to have a missen Person there on that special moment.
26 January 2023
Unprompted review
Quick and easy shopping
16 January 2023
Unprompted review
it was delivered as described
it was delivered as described. the photo and the necklace was the same as shown in the site. I'm happy with the service
19 December 2022
Unprompted review
everything worked out well
22 December 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Been waiting for my order TO ARRIVE…
Been waiting for my order TO ARRIVE which is a Christmas present order number UG764720171. Have no way to contact this company either through email or phone. I’m going to dispute payment with my credit card company.
22 December 2022
Unprompted review
Reply from Bekommenamenskette
Sehr geehrter Kunde,
Es tut uns leid, das zu hören.
Könnten Sie bitte eine E-Mail mit Ihrer Bestellnummer und E-Mail-Adresse an service@bekommenamenskette.com senden, damit wir sie für Sie überprüfen können?
Danke für Ihre Hilfe.
Schöne Grüße,
Kundenservice-Team
Communication about my order was good.
7 December 2022
Unprompted review
Easy Ordering System
Very easy to navigate through the order process. Thank you!
8 December 2022
Unprompted review
I ordered on November 4th and when I…
I ordered on November 4th and when I try to look up my $267 order, all I get is "try again"...I'm really hoping to receive my grandchildren's Christmas presents by Christmas, but not too sure I even have an order somewhere as I can't pull up my order anywhere but in my confirmation email from PayPal
4 November 2022
Unprompted review
Reply from Bekommenamenskette
Dear Customer,
We are sorry to learn this.
After checking, your parcel has been delivered on 2022-12-10
14:53:23delivered----DE PERE, WI
service@bekommenamenskette.com .fr if you have any other problems.
Yours,
customer service team
The quality seems to be top.
Hello, receviez un ordre. The armband is very nice fit me well and corresponds exactly to the add answering my wish
2 December 2022
Unprompted review
Easy selection of product and quick…
Easy selection of product and quick payment!
22 November 2022
Unprompted review
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