Unfortunately, this has been one of the most frustrating online shopping experiences I've had. The promised delivery time was 8–11 days. After that period passed, customer service informed... See more
Company replied
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See what reviewers are saying
Generally when you select personnalized items, you can see them on the screen, with your own personalization before you confirm you want them as is. Here, this possibility is not offered. When you con... See more
Was regularly kept informed on delivery status. Product looks great - better than advertised.
I was skeptical as the advertisement was written in German, payment was taken in London and the items were posted from China. However the quality is excellent and the delivery arrived quickly. The Chr... See more
Company details
Information provided by various external sources
Onlineshop für günstige kundenspzefische Goldprodukte & Silber Namenskette, Entwerfen Sie Ihren individullen Schmuck mit Namen, Es finden Sie jetzt unter bekommenamenskette.com
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3.8
Great
6K reviews
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I was really surprised how fast and…
I was really surprised how fast and uncomplicated my order was delivered! The Quality is good, it looks very nice!
Great thanks
8 October 2022
Unprompted review
I would have given 5 Stars if the…
I would have given 5 Stars if the preview of the chosen name in the chosen font would be available as a picture.
29 September 2022
Unprompted review
Very good quality and arrived before…
Very good quality and arrived before due date
28 September 2022
Unprompted review
last minute wedding shopping
quick, easy, simple...
look forward to receiving my order!
5 September 2022
Unprompted review
Best personalised service
With all my orders, I've made the best experience. No problems in the hole ordering process. Delivery is allways in time.
20 July 2022
Unprompted review
Straight forward 😉
Easy to edit, just straight forward, no unneeded nonsense while editing. The price for colour is a bit too much for my taste but stil affordable.
30 June 2022
Unprompted review
Very confused emails from Support but they managed it.
Very confused emails from Support.
BUT: After all they managed delivery only 1 day after Deadline and it was not their fault. Necklace seems good hope it will stay like this.
29 June 2022
Unprompted review
Very good quality and fast delivery!!
11 June 2022
Unprompted review
Easy to order
22 May 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Color comes off
The truth is, if I had found anyone else who makes the personalized watch band charms, I wouldn’t have bought them here. The colour comes off real quick. They are to pricey for fake metal.
11 May 2022
Unprompted review
Reply from Bekommenamenskette
Lieber Kunde,
Es tut uns leid, das zu hören.
Wir haben die Produktion für Sie neu geordnet, die Versandbenachrichtigung wird informiert, sobald das Paket versandt wird.
Bitte senden Sie eine E-Mail an service@bekommenamenskette.com, wenn Sie weitere Probleme haben.
Deine,
Kundenservice-Team
I made an order for my daughter (…
I made an order for my daughter ( pendant) for her birthday and she loved it. It took a little bit longer than expected but it eventually came...
30 April 2022
Unprompted review
Simple et efficace
17 April 2022
Unprompted review
Everything top!
23 March 2022
Unprompted review
The level of detail of the engraving is…
The level of detail of the engraving is amazing!
4 February 2022
Unprompted review
I am being asked to review my ordering…
I am being asked to review my ordering experience before the ordering process is complete. BTW. This is the third time I have tried and the system will not accept my code. Starting to think it is a scam.
Correction now it's the 4thand it just keeps saying Whoops!
23 December 2021
Unprompted review
Reply from Bekommenamenskette
Sehr geehrte Kunden,
Es tut uns leid, diese Nachricht zu hören.
Möglicherweise handelt es sich um ein Netzwerkproblem, bitte aktualisieren Sie es und versuchen Sie es erneut. Bei weiteren Fragen senden Sie bitte eine E-Mail an service@bekommenamenskette.com.
Ich schätze Ihre Hilfe.
die besten Wünsche,
Kundenservice-Team
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