Begg Shoes Reviews 

884
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Patrons highlight the exceptional customer service, noting that staff members in stores are extremely helpful, patient, and genuinely attentive to individual foot care needs. Online shoppers are equally impressed by the remarkably fast delivery, excellent packaging, and the thoughtful handwritten notes included inside every parcel. Some people also felt that choosing the right footwear online required careful consideration regarding sizing and product suitability. Reviewers mention that while exchanges or returns are sometimes necessary for specific medical conditions or fit, the overall purchasing process remains wonderfully straightforward, fast, and smooth for customers.

What people talk about most

Product

Customers had positive experiences with product, noting that the footwear is comfortable, of excellent... See more

Delivery service

Consumers find delivery service to be consistently prompt, with many orders arriving within 48 hours or even... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and efficient staff who... See more

Order

Reviewers highlight positive aspects of the order process, describing it as exceptionally easy and... See more

Staff

Reviewers mention positive feedback about staff, highlighting the friendly, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

884 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(884)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely first class

Absolutely first class, smooth ordering via their website, swift delivery, product exactly as described.
The boots are gorgeous, comfortable and well made
I highly recommended this company

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service in Market Harborough

Wonderful service from cheerful and helpful staff in the new Market Harborough store today! Bought a comfy pair of Hotter shoes there.
So disappointed to find another local shoe shop had closed but delighted to stumble across this new Begg shop with such a wide range of shoe and boots.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and information …

Excellent service and information from Karen B in the Kirkwall shop. Nothing was to much trouble, in and out of the storeroom with boxes of Skechers shoes and then she showed me a pair of iMac walking trainers which were perfect, just what I was looking for.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

They are becoming my first stop for any shoes

I’ve just bought another two pairs of shoes from Begg Shoes. They are becoming my first stop for any shoes because the descriptions are accurate, the delivery is faultless and the fit has been perfect every time… not to mention the handwritten note that comes with every order.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Ordering Sandals

I ordered 2 pairs of Sandals on Tuesday 9th September, they arrived on Thursday. Well packaged and when I opened the boxes, they were just what I wanted but the personal touch of a handwritten note was lovely, completely made my day. Well done to Beggs for making me feel special.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some walking shoes from…

I ordered some walking shoes from Beggs. They came on time, well packaged and with a hand written note, which in this age of computerised everything, was really appreciated. Unfortunately the shoes are not a great fit and I'll have to return them, but Beggs make it easy.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Keep you informed by email. Good prices. Quick delivery. Just bought a lovely pair of boots. Thoroughly recommend.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. After buying on line a pair of shoes, the pack was shipped soon, the delivery was fast and the communication perfect. And the shoes are beautiful !!! :) Shipped from UK to the Netherlands.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and best price

Ordered a pair of Clarks slippers for my husband online on Monday evening, arrived by Royal Mail Thursday. Best price around, free delivery, beautifully packaged and a hand written note from Pauline thanking me for my custom Thank you, Linda

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Ordered a pair of boots late friday afternoon arrived Monday at 12.30. Great service. Nice personal note in box as well. Highly recommend.

1 September 2025
Unprompted review

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