Begg Shoes Reviews 

884
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and express genuine delight at receiving thoughtful handwritten notes tucked inside their packages. Many shoppers note that the online store is very easy to navigate, offering a fantastic selection of comfortable and high quality footwear. Some reviewers were not happy with occasional delivery hiccups, such as parcels being temporarily returned due to address errors or receiving somewhat damaged packaging. Despite these minor concerns, consumers remain deeply impressed by the attentive staff and overall service, confirming they intend to shop here again.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that shoes arrive in pristine... See more

Delivery service

Customers report widespread satisfaction with the speedy delivery service, noting that orders frequently... See more

Service

Clients share positive opinions on service, consistently highlighting the friendly, efficient, and attentive... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple and easy to complete... See more

Staff

People report positive experiences with staff, highlighting their friendly, efficient, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

884 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(884)

182 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Begg Shoe shop is always worth a browse......

I have bought a good number of boots and shoes from Begg Shoes over the years and enjoy their mix of conventional footwear alongside more unusual and interesting styles, colours and materials.
Assistants are helpful and attentive whilst leaving plenty of time to browse and the facility to order a size or colour which isn't in store, is excellent, with purchases being delivered within a couple of days.
I received a discount of £10 with my latest purchase as part of their loyalty scheme, which I think is generous.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, small issue with my order, but the response from Begg shoes was almost immediate and the problem sorted, will definitely purchase from them again, thank you 😊

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality slip ins

Quality slip ins. Lovely fit. Bought online. Quickly delivered. First time I've bought from Beggs. It won't be the last Highly recommend them. Thanks.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning

I bought a pair of Tamaris chunky floral trainers and love them. They are so beautiful and elegant! What a comfort! My feet feel like they are in a sponge or cushion. They are that soft to the internal and super study to the external. I enjoyed many wondering stares at my shoes when I walked down the lanes of a high street lol. Absolute stunning shoes both at look and comfort. 10/10.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Looking for wide fitting shoes

Looking for wide fitting shoes. Debra brought me several black pairs then when I changed my colour choice she brought dark brown which suited me better.
Pleasant helpful non-pushy service, Debra and her colleagues made it a comfortable welcoming experience.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

A well deserved review - fast delivery, well packaged - even supplied a return label and a hand written note from the packer. A good price on the Ecco hiking shoes. Pleasure to deal with. Thank you.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Delivered to our door so quickly. I couldn’t believe how fast it was. Love my new Skechers! Thanks Sophie and team for amazing support

31 January 2026
Unprompted review
Rated 5 out of 5 stars

5 star service and products…

Visited the Eastgate shop on Tuesday 10th Feb, I was greeted by Marie ,the manageress. A great warm friendly welcome. I had a slight problem with a previous purchase and it was fixed no problem at all.Marie could not have been more helpful in helping me find slippers to my liking. The standard of service in this shop is always 5 star. Always a pleasure to visit. Excellent value for money as well. Thank you

10 February 2026
Unprompted review
Rated 5 out of 5 stars

First Time Customer

I discovered recently that ECCO no longer seem keen to sell direct to the public. Consequently, I found Begg Shoes on the Internet and was able to order from them. I quickly discovered that this family-owned firm is capable, competent and courteous. I even received a friendly hand-written thank you note from a member of staff.
The new clogs are needed for a little ceremony at Windsor Castle next week. I'm sure they will look the part.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Prompt free delivery

Prompt free delivery. Good price. Well packaged shoes in perfect condition. Nice thank you note. Returns label already included. Supporting a family business. What's not to like?

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Really quick delivery and very happy with the boots. Lovely personal handwritten note with the delivery. Will definitely use again!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Trainers arrived quicker than anticipated. Was kept informed of delivery status and found a wee handwritten note in the box thanking me for my order and hoping I liked my new trainers. Would most definitely use this company again.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Beggs are brilliant!

So grateful to Beggs shoes for stocking Ricostex boots! Thought I'd never be able to get them anymore. Ordered online and had prompt response, very straightforward and friendly service.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

A positive online experience

Begg's website has a really good range of footwear. I ordered a pair of boots and a pair of trainers. Both arrived promptly via Royal Mail to Northern Ireland. I returned the trainers - all the necessary paperwork was included plus clear instructions. The whole process - ordering delivery, returns - was straightforward and efficient. Would definitely use again.

17 January 2026
Unprompted review

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