Beers of Europe Ltd. Reviews 

15,610
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide selection of specialty beers from around the world and mention that the online ordering process is extremely straightforward. People note that packages typically arrive very quickly and are carefully wrapped and securely packaged to ensure completely safe delivery. Some reviewers were not happy with unexpected delivery delays, paying extra for expedited shipping services that ultimately failed, and occasional tracking complications. A few other people also felt that communication could be improved, noting recurring problems with missing order confirmations or receiving damaged items.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the fantastic and wide range of beers... See more

Delivery service

Customers report widespread satisfaction and appreciation regarding the delivery service, frequently... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient deliveries... See more

Price

Consumers find price to be ambiguous, experiencing varying costs and values. Many customers report reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website offers large selection on world beers that have struggled to get anywhere else. Competitively priced and user friendly website. Ordered arrived quickly and well packaged as gift. Cannot rec... See more

Rated 5 out of 5 stars

The service I received was amazing, above & beyond and probably the best customer service I have received in a long time, thank you! The non-delivered order (courier -APC/first4logistics... See more

Rated 5 out of 5 stars

Great institution, excellent service and fast delivery. Matt - who takes my twice-yearly phone order - is brilliant. Quick, efficient and friendly. Love this outfit.

Rated 5 out of 5 stars

I was looking for Berliner Weisse and discovered Beers of Europe on Google. As I considered the price per bottle extremely good I decided to put in an order of four bottles. Three days later my doo... See more


Company details

  1. Beer Store
  2. Beer Distributor
  3. Brewery
  4. Liquor Store
  5. Wine Store

Written by the company

Britains Biggest Beer Shop, with probably the best selection of beers, ciders and spirits in the world in store or online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(15,610)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service once again from Beers of Europe. Great choice of beers. My order was packed up and delivered to Northern Ireland within 2 days.

24 March 2023
Unprompted review
Rated 2 out of 5 stars

Used to always use BOE

Used to always use BOE, but over the last few years their stock levels have been poor and they seem to take an age to get them back in stock.
Other online retailers manage to get them in okay, so not sure if it's a strategic element to keep stocks lower than they used to be?

In short, great if what you want is in stock.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Buying was easy

Buying 15 individual bottles was easy
No warning before checking out to have log in details to hand. Did not receive the second verification email
I forgot to use a gift voucher and matter sorted out next morning
And the box arrived Saturday morning the 4th !!!

2 February 2023
Rated 5 out of 5 stars

Love of Dutch Beers

I’ve used Beers of Europe a few times now to get hold of my favourite Dutch beer which is routinely unavailable in the U.K. Not only do Beers of Europe offer a great range of continental beer, it’s sold at a good price and the service and shipping is first class. I would highly recommend.

1 February 2023
Rated 5 out of 5 stars

They let me know when a product I…

They let me know when a product I requested was back in stock and then handled my order with superb speedy service.

I can highly recommend Beers of Europe as one of the very best online retailers.

30 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look