Beer52Reviews 

Great coffee and lovely staff- very responsive customer support

Great service, very helpful and friendly customer service!

I found this company as they offered a good voucher when purchasing something from another company.
The beers were good and it was a nice little gift package for my mum.
You do have to call them to cancel your subscription but the wait isn't long and the staff are very friendly and help you understand what options you have.

Very helpful customer service

Really helpful and friendly (Simeon Browne)

the beer and wine supplied by Beer 52 was just amazing but unfortunately what with old age and a bit of a health problem I can no longer drink alcohol

Customer service is excellent Ellie H was very sweet about my issue and sorted it very quickly and professionally

Very helpful and good conversation, top man!

I was charged £29.95 on 17/06/2026 for subscription renewal. I contacted Beer52 the same day because I had not received the claimed 7-day reminder email before the direct debit. Over 15 days via Resolver, I repeatedly asked for technical proof (send time, recipient, message ID, delivery logs/status) and requested a refund. Instead, responses focused on sign-up terms and cancellation policy, not evidence for this specific payment. They also said they reviewed my call, but did not clearly explain findings on the reminder-email point. Refund was refused. The process felt dismissive and time-wasting.

Friendly service from locally based staff and willingness to help customers.

Clear efficient call to help my specific needs. Informed my options well without upselling too hard.

Great beer, great variety. I felt the customer service was amazing, happy, passionate people looking to really help the customers and the company.

Very friendly and helpful

He spoke to me well and resolved my complaint to my satisfaction

Beer52 look after their customers and treat them like human beings. Their responses are based on the customer’s needs, not a robot’s rule book. And the beer is great!

I contacted customer service today to ask a question. A very friendly lady answered the call, Amy Jones. She was very friendly and helpful with positive vibes, had a lovely small chat. She answered my question, no problems.
The company overall I think it's great, surprisingly good whiskey delivered to my door every month, I get a different one every time and I enjoy all of them. There are options to skip delivery or to have a delivery every 2 months. You can change and/or view all details on your dashboard which is handy. They also offer discounts sometimes and I can cancel anytime with no hassle. Thank you for your service, cheers!

Fair options and suggestions.
Advised of realistic plans.
Quick and efficient.

Overall decent service and nice fella.

Simeon was a Friendly member of staff very helpful thank you so much

Question was answered and sorted very quick by Glenn. Thank you

Glenn and Chrissy were very sweet and kind, they made what could have been quite awkward, really easy and they were so accommodating.