Beelivery Reviews 

9,045
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their friendly, helpful, and professional demeanor, making interactions pleasant. People appreciate the fast and prompt delivery service, noting the convenience and ease of ordering, with drivers checking for suitable substitutions. However, some customers noted the service is often considered expensive or overpriced. A few others experienced inconsistent delivery, including unfulfilled orders or significant delays. Additionally, some reviewers, particularly drivers, reported issues with payment and reimbursement for completed deliveries.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with some praising fast delivery and friendly drivers, even... See more

Staff

Reviewers mention ambiguous feedback about staff, with many praising the drivers for being friendly, kind,... See more

Order

Users describe ambiguous interactions with order, with some customers experiencing very fast delivery,... See more

Price

Reviewers highlight negative aspects of price, consistently finding items to be very expensive and often... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising the efficiency, speed, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more


Company details

  1. Grocery Delivery Service
  2. Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

About Beelivery

Written by the company

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(9,045)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Items are always correct and the…

Items are always correct and the delivery is always on time with regular drivers that are always chatty and polite.
Unfortunately the prices are very expensive but due to my arm being broken it’s helpful for delivery service

24 April 2025
Rated 5 out of 5 stars

Covering a basic need without a fuss…

Covering a basic need without a fuss and keeping customers updated and offering options.
Excellent for times of illness.

I had to use whoosh, tescos once, it was overpriced and my order was incorrect, just awful.

Well done you all and thanks

22 April 2025
Rated 1 out of 5 stars

Been waiting over an hr for a driver…

Been waiting over an hr for a driver this company is terrible keep promoting for a bigger tip to find driver please stay away awfully company

18 April 2025
Unprompted review
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Reply from Beelivery

Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.

Rated 5 out of 5 stars

Excellant

Excellant. Very pleased to be able to order on a helpful website from a large range.
Drivers helpful, courteous and make good time. Thankyou

13 April 2025

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