Great Service but an Expensive One, for this reason i will leave 4 stars.
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Review summary
Created with AI, based on recent reviews
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Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more
Company replied
The cost is very expensive
Company replied
Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more
Company details
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.7
Average
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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On time and friendly drivers
1 June 2025
Excellent service
Excellent service from ordering to receiving. The courier was friendly and curtious and on time will definitely use them again
31 May 2025
absolutely appalling
For the charges involved, you would expect first-class service. Items are missing, completely misleading and not at all trustworthy. Absolutely appalling
24 May 2025
Unprompted review
Shocking
Shocking! Placed an order with an expected delivery time of 30 mins. After 2 hours a driver had still not been allocated. You are 'encouraged' to leave a tip for drivers (which we did) to make your delivery more attractive for them to accept! Never again.
21 May 2025
Unprompted review
Reply from Beelivery
Hi
Thank you for leaving us this feedback.
To fulfil your orders, we use self-employed drivers, who choose whether to accept orders that they receive invitations for. Unfortunately, sometimes we don’t have a driver available, but we are recruiting more drivers all the time to prevent this from happening in future.
I will pass this feedback on to our logistics team to highlight any potential shortages in your area.
Thanks again for using Beelivery.
Delivery so Late. Not happy!
Really not happy with the service provided. Second time I’ve ordered, had a £7.50 voucher and wanted to use it up. Ordered at 8:30pm and still waiting for 3 items at 11pm at night. Why does it take so long. The only thing it can be good for is if you want alcohol after shops have closed, even that takes time! I will never used them again. Even offered a tip £1 extra as I thought they may accept my order faster. Joke. This company needs to sort out its delivery times. 😠
10 May 2025
Unprompted review
The worst and biggest con out there
The worst and biggest con out there!
I looked into a KFC or Domino's delivery and the choices you are vagueness personified! You can't select specific items, you can't omit certain items. A joke, fact!!!
4 May 2025
Unprompted review
Reply from Beelivery
Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.
On time and great delivery. Great quality product
On time and great delivery.. quality was awesome
2 May 2025
The items are too too pricey I only use…
The items are too too pricey I only use when I’m really desperate as it’s just too much money
But the delivery guy was lovely
1 May 2025
Fast delivery and pleasant driver
1 May 2025
Our shopper went above and beyond
Our shopper went above and beyond. We only got half of our order but knew how hard they are to find. He kept me up to date at all times.
An asset to your company.
30 April 2025
50/50
First order , guy took a while to get to the place but he was moving in the direction, arrived within the establishment time. Can’t fault him , he was sound , super happy , had a bit of a laugh, a god vibe ! can’t find his driver name ……. And then ……. Next order ….. My delivery time was a 30min time slot , I sat watching the driver on the tracker , they were 15mins away from my house , they sat there in the same spot for an hour , once I completed on the “chat” I was informed that because he has accepted the job I cannot get a refund , so I had no choices but to sit and wait , every time it got ten mins to the delivery arrival time , it moved ten min later again and again , the driver still sat in the same place , they said they had tried to contact him , he called me saying he was on his way and the tracker started moving . ,delivery time from order went from 30mins to 1hr and 30mins ……… Booooooooo!
30 April 2025
Unprompted review
SOME OF YOUR DRIVERS ARE EXCELLENT BUT…
SOME OF YOUR DRIVERS ARE EXCELLENT BUT SOME ARE NOT. I WOULD LIKE GREATER CHOICE IN THINGS LIKE MEAT. ALSO EXPECTED DELIVERY TIME IS SOMETIMES WAY OFF THE MARK. I BELIEVE THAT SOME DRIVERS ARE COLLECTING MULTIPLE ORDERS FROM DIFFERENT CUSTOMERS AND DIFFERENT FIRMS. I DON'T KNOW HOW YOU CAN STOP THIS....
18 April 2025
One of the items was never found was…
One of the items was never found was worth £10.98 and I never got a refund
18 April 2025
Reply from Beelivery
Hello and thank you for your review.
We do not take any payment for an order until it has been delivered.
Your bank holds the amount for any order you place in a "pending" state. This is to ensure there are enough funds in your account when we come to deliver.
If any items are not delivered, you are only charged for what was delivered, so even if you see a pending transaction for the full amount, only the new total will be taken.
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