Bayfields Opticians & Audiologists - Maidstone Reviews 

From my eye test and identifying my stigmatism had changed and the very early stages of a cataract to the choosing of new glasses and the connect membership. Very happy with all the services. Thank you everyone.

Very good service & the staff are a credit to the company . I had 2 appointments on the 16th & 23rd April both were excellent

Good service

Ope was patient, helpful and gave useful advice when Zi was choosing frames for my new glasses.

The optician was very friendly. My son had an eye test and scan and she explained what the scan looks for and then showed us the scan on the screen. Very professional service.

You are not rushed and they are very polite

My annual eye examination was carried out by experienced professionals and included various scans. As always the service was excellent and the staff friendly & helpful. Well done team!!

Excellent customer service. Friendly, professional service.
Thank you Opie (new specs) & Cynthia (audio). Also, thanks to staff on reception.

The optician Heather is amazing, she is always very kind and thoughtful. So professional too. All the other staff are great too

Personal care. Able to make appointment with same optician each time, so past history known. Seen by optician for all examinations, not shunted between different people.

Friendly and very thourgh

Good service

Been coming here for years and have never had a problem. This visit, although fine in itself had lost the personal touch, it was very matter of fact, maybe something lost with being bought out by a larger chain. I didn’t feel like the optometrist listened and I had to reiterate my point several times to be heard. I needed a new prescription for glasses so went down to look at new frames. I felt rushed and was told ‘they’ll turn the lights and music off in 2 minutes’. If this is the case, ask me to come back, don’t try and rush me into spending £700 on something that I’m not 100% sure of! I have been a patient of this branch since 1989 and despite all the changes of ownership, have been happy here. This latest visit has made me seriously think about changing opticians.

A very thorough eye examination and detailed discussion regarding options for glasses and lenses. Staff very helpful and well informed.
Sadly, unable to justify the costs of frames and lenses inhouse. Two pairs of glasses with Zeiss lenses purchased elsewhere at a significant lower cost.

Lovely welcoming staff, thorough in their work and could not help you enough. Amazing service

As always, I was satisfied with my last visit. Rebecca allows plenty of time for a thorough examination and to answer any questions which may arise. The rest of the team are friendly and professional. I will be happy to return for my next appointment.

Made very welcome also eye exam was very thorough and all staff were very helpful and informative

Professional and personal service provided by all be staff who explained everything as the session continued. Always felt the staff were attentive and in no rush. First time using Bayfields and it won’t be the last. Well done to all staff.