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Bayfields Opticians & Audiologists - Maidstone Reviews 104

TrustScore 5 out of 5

4.8

6 Pudding Lane,, ME14 1LN Maidstone, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Everyone at Bayfields are very professional with a friendly manner The eye and ear test were both very thorough and everything was explained to me The reception staff discussed all options open to... See more

Rated 4 out of 5 stars

Have been with them for years and most of the staff are very friendly. While the options of children’s glasses are very limited, especially very few free NHS glasses so you have to pay extra for a pai... See more

Rated 5 out of 5 stars

Great care and attention is always given to any procedure. It ensures that attending an appointment is always a positive experience, rather than one that might cause any trepidation. Thumbs up every... See more

Rated 5 out of 5 stars

After many years of having eye tests and new glasses elsewhere I was told by my wife to go to Bayfields. There I found the staff excellent and I had the most comprehensive eye test I have ever had.... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Maidstone

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 6 Pudding Lane,, ME14 1LN, Maidstone, Kent, United Kingdom

  • 01622 758566

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Great care and attention is always given.

Great care and attention is always given to any procedure. It ensures that attending an appointment is always a positive experience, rather than one that might cause any trepidation.
Thumbs up every time.

6 May 2026
Rated 5 out of 5 stars

I have damaged my spectacles

I have damaged my spectacles. I need them replaced.
The person I spoke to was very sympathetic.
My prescription and record of my frames was with Bayfield's. They could put an order through. Which meant I didnt have to go in to the opticians.

8 May 2026
Rated 5 out of 5 stars

Bayfields experience

Everyone at Bayfields are very professional with a friendly manner
The eye and ear test were both very thorough and everything was explained to me
The reception staff discussed all options open to me

29 April 2026
Rated 5 out of 5 stars

The Bayfield Experience

All of the staff were so friendly from the moment I walked through the door. The trainee optometrist was very thorough and didn't rush through any of the checks that she needed to do.

6 May 2026
Rated 4 out of 5 stars

Good service but limited children glasses options

Have been with them for years and most of the staff are very friendly. While the options of children’s glasses are very limited, especially very few free NHS glasses so you have to pay extra for a pair). I did struggle a few times whether to go to another optician.

14 April 2026
Rated 5 out of 5 stars

Such friendly staff

Such friendly staff, whoever you speak to or deal with. Very professional, thorough and knowledgeable.
Would thoroughly recommend.

21 April 2026
Rated 5 out of 5 stars

Bayfields opticians excellent service

After many years of having eye tests and new glasses elsewhere I was told by my wife to go to Bayfields.
There I found the staff excellent and I had the most comprehensive eye test I have ever had. It was the best experience from the receptionist to the optician and onto the fitting specialist who helped me select my new glasses. A five star service throughout.

21 April 2026

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