We initially had an issue with the loss of a part for the wall hung cistern we received. We contacted customer service and both Ewan and Ian were helpful, quick and diligent in ensuring the issue was... See more
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About Bathshack
Written by the company
Contact info
Unit 1D Enkalon Industrial Estate, BT41 4LJ, Antrim, United Kingdom
- 028 9077 2898
- info@bathshack.com
- www.bathshack.com
Replied to 99% of negative reviews
Typically replies within 24 hours
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Great customer service
I had an issue using the website, so called the Belfast office. The staff member, James, was very helpful in resolving this and getting my order placed today. First class customer service.
We were at bathshack galway where we…
We were at bathshack galway where we met Abu who helped us with our order for 2 batroom suites. The service was phenomenal. I can safely say if you need batroom supplies just go see Abu. No where else is better
I had great experience with delivery…
I had great experience with delivery from Bathshack.It was quick and informative on delivery days and times.Everything was perfect.Will definitely order from this company again.
A great service experience
I called in to the show room with no idea what I wanted. I met a fantastic sales man in Paul o Donnell who guided me through all the options. I went with a range that was not the most expensive at all and Paul did not put me under any pressure to spend more. The items were delivered on time . A great service in total and I would have no hesitation recommending BATHSHACK. Well done
Great experience. James was super helpful on the phone
Great experience. James was super helpful on the phone! Would recommend
5 Stars
Sean & Matthew were absolutely brilliant to deal with. Their knowledge and expertise are second to none, and they made the entire process smooth and stress-free. I felt completely confident in their guidance and wouldn’t hesitate to recommend them to anyone.
Excellent service
Excellent service. Helped me work out my requirements and have advice on additional products needed. Great customer service
Follow up customer service
Follow up customer service. It is the first time in a very long time I received a call to confirm and thank me for my order and then another follow up call to confirm details of delivery. For the delivery I received a text 1hour before drop off and it was on time. I would have no hesitation in using them again.
Abu was a pleasure to deal with
Abu was a pleasure to deal with. Very knowledgeable and helpful in helping me pick out my bathrooms.
5 Stars
Happy to support a family run business and will definitely be back. We had an issue upon delivery , it was resolved professionally and immediately. Great products at great prices. Customer service is perfect.
Excellent experience
I had an excellent experience with this bathroom shop from start to finish. Diego in sales was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to understand exactly what I was looking for and offered great advice without any pressure. His attention to detail and customer care really stood out.
Phil handled the delivery, and he was just as impressive – punctual, professional, and very friendly. Everything arrived in perfect condition, and he made sure it was placed exactly where we needed it.
Overall, the service was outstanding, and I wouldn’t hesitate to recommend this shop. A big thank you to Diego and Phil for making the whole experience smooth and stress-free
Product is as advertised and very…
Product is as advertised and very prompt delivery. Overall very happy customer 😊
I have bought some beautiful outdoor…
I have bought some beautiful outdoor tiles from this company & I am very pleased by the Team's efforts to ensure everything is well with my order. They are so helpful. I would definitely buy from Bathshack again.
I bought a shower room toilet pack it…
I bought a shower room toilet pack it arrived in good condition and everything needed to install it's a A+++ from me..
Helpful, knowledgeable staff at the Galway showroom
We have purchased from Bathshack in Cork before and have had no issues. Today was our first time visiting the showroom in Galway. We were fortunate to meet a very helpful staff member (Abu) who listened carefully to us and who was very knowledgeable and efficient. The store has a wide selection of bathroom ware on display and Abu showed us the options available and helped us to make sure that we ordered everything we need to complete the job. We were very happy with the service from start to finish.
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