Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
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Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
I ordered embroidered logo clothing as we have just set up our own charity for disabled dogs. I ordered from two companies so I could compare and Banana Moon is by far the best! The clothes came qui... See more
Company replied
Great communication throughout the order. Thank you Mon for all your help and advice. Speedy postage and it arrives not like some companies go missing. Got a text to let me know about customs as DPD a... See more
Company replied
We bought some t-shirts and hoodies for our volunteers, including our branding so they can represent us both during our weekly sessions and outside of that. The items are great quality and fit,... See more
Company replied
Experts in branded merchandise with over 30 years experience. Established in 1993, with every department and process completely in-house here in Yorkshire. We are a family business with world class standards in quality, service and turnaround. We are a certified B Corporation, Real Living Wage Employer and hold two globally recognised ISO certifications - 9001 & 14001. Choose our 5 star rated Trustpilot service for branded hoodies, t-shirts, sweatshirts, jackets, hats, caps, bags, water bottles, notepads and everything else in between!
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Unit 8, Springwell 27, Dark Lane, Birstall, WF17 9LN, Birstall , United Kingdom
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Yet again, another fantastic order from banana moon. Ordered 26th July and the t shirts were received 2nd August. Unbeatable service and prices. This is the second order I have gotten from them and they continue to be my first choice for customised t shirts.

Reply from Banana Moon Clothing
Awesome company. Ewa is fantastic: she processed my order so quickly that I had the items (embroidered) in a couple of days. Great quality and great service.

Reply from Banana Moon Clothing
Really helpful with responses to questions, and turnaround and quality are amazing.

Reply from Banana Moon Clothing
T-Shirts ordered for kids for a party. Process of ordering them was easy and there were lots of options to choose from. Banana Moon communication was really good, and they were really helpful with some queries I had.

Reply from Banana Moon Clothing
The hoodies were lovely quality, great embroidery and printing, fast delivery!

Reply from Banana Moon Clothing
Amazing customer service - super quick processing and great prices!

Reply from Banana Moon Clothing
Good communication, very friendly staff. It would be good if the size guides were more detailed. Very happy with the quality.

Reply from Banana Moon Clothing
Great service , very helpful throughout the design and order . Thank you.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
Really responsive and helpful, above and beyond! Hoodies looked really great, so we ordered another batch!
Thank you!

Reply from Banana Moon Clothing
The usual amazing service from Banana Moon. Easy to use website, super fast turnaround and quality garments.

Reply from Banana Moon Clothing
Great experience from start to finish. What a helpful company. Communication was fantastic every step of the way

Reply from Banana Moon Clothing
Updated club polos arrived just in time for our away match. Good value and easy to use the site to add and place the logo.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
Great communication throughout the order. Thank you Mon for all your help and advice. Speedy postage and it arrives not like some companies go missing. Got a text to let me know about customs as DPD are a honest and brilliant postal company who look after your items. Customer service top class. Nothing they couldn't do and extremely patient whilst I got the details from friends re their order. I'd highly recommend banana moon for all your printed items. Fantastic artists that create interesting logos.

Reply from Banana Moon Clothing
Great service and even sent another item free of charge when at item was missing.

Reply from Banana Moon Clothing
Great value for money. Great quality.... and great communications.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
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