Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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4.7

All reviews

(218)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

I must say I am so impressed with these people.
I was looking for a certain bear for my baby and I could not find it any were am I checked every where and this was the only place I could find it and that is genuine they really have all you will ever want for your baby I give them 100% honest.

29 October 2012
Unprompted review
Rated 5 out of 5 stars

When I purchase on-line with Babycity I do so with confidence

I was so impressed with Babycity on my first order that I ordered a second item the next day. As with the first order the quality was excellent and the service faultless. I was able to order with confidence knowing that my order would be dispatched quickly and well packaged. The courier was excellent informing me of the delivery time within a one hour slot. Living in France and having our grandchild in the UK we know we can send gifts of value for money and peace of mind that they will be delivered without delay.

24 October 2012
Unprompted review
Rated 5 out of 5 stars

Great Mickey Mouse Toy

I could not find this toy any cheaper than on Babycity and although it was my first time ordering with them I took the chance. I was not disappointed as it was exceptionally fast delivery and the packaging was perfect. I will definitely use Babycity again.

23 October 2012
Unprompted review
Rated 5 out of 5 stars

made up with the service

I ordered a hello kitty bumper set ready for when my daughter arrives, I ordered it on the Saturday and it arrived by the Tuesday in imacculate condition

21 October 2012
Unprompted review
Rated 5 out of 5 stars

Very fast delivery, good quality products

I was looking all over the internet for a baby bath, a good quality one, and i was disappointed not to find any. Babycity had exactly what i was looking for, the bath is amazing, very usefull, is just that my baby is to small to enjoy a proper bath. I recommend this site for the unique quality brands hard to find in UK

21 October 2012
Unprompted review
Rated 5 out of 5 stars

Can be trusted to deliver a quality service!

I ordered a Cosetto Baby Changer on a Wednesday evening and true to their word, as it was delivered after 3pm that day, it got delivered on the Friday. I did have to call up a couple of times just to make sure it was going to be delivered on the Friday as the website information showed delivery on a Saturday, however the lady I spoke to was very helpful and promised that the order would be dispatched that day.

The delivery partners, DPD, also were very comunicative with texts, detailing when, it would be delivered and on the day of delivery, the hour slot when it would be delivered.

Overall a very pleasant shopping experience with quick turnaround, would definitely use again and I can recommend with confidence.

17 October 2012
Unprompted review
Rated 5 out of 5 stars

Gorgeous dolls bought for a present, perfect, I would buy these again for others I even want one and I'm 42!

I searched for the perfect present to take to Australia, for four little girls and these Aurora dolls caught
my eye, when they arrived I was delighted they are perfect and the girls ages vary from birth to 5 and these suit all, fantastic I will purchase these again! Thank you I can't wait to give these gorgeous dolls as presents!

10 October 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

My product was delivered the next day. I received a text to tell me what time it was coming and was given a 1 hour delivery slot so I didn't have to wait in all
day. Love the product too!

9 October 2012
Unprompted review
Rated 5 out of 5 stars

cheap and quick

The baby bag i ordered wascthe best value on this site, after ordering, it arrived within 3 days which was impressive. I am v.happy with the product and the service

7 October 2012
Unprompted review
Rated 5 out of 5 stars

Speedy and secure

I ordered an item to France. The website was well designed to handle foreign information and credit cards (sadly this is not always a given). The item was also here the next day which was quite impressive. I would, however, have liked an option to pay a little less than 10 GBP for delivery and wait a few days longer.

2 October 2012
Unprompted review

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