Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. also in
  3. Children's Clothing Store
  4. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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4.7

All reviews

(218)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service except from courier!

Great service from baby city - item arrived promptly and was perfect for what we needed.
The courier from DPD was not so pleasant and banged constantly on my door until I answered - not great when your 39 weeks pregnant.

18 September 2012
Unprompted review
Rated 2 out of 5 stars

Very disappointed by missing item in the delivery of my purchase. 4 Days after still missing...

I purchased two items together as a gift for a newborn girl and for her older sister. The idea was for them to receive their respective gifts at the same time, so that both of them would feel special despite all the attention to the younger little girl.
Well, only one item arrived (for the newborn). I had to e-mail the babycity who apoligized and told me the pending item had been redelivered. However, today, 4 days after, it's still missing and I have to spend time writing e-mails to get the problem fixed... With all the positive reviews about the speed and reliability of the delivery service, I wasn't expecting to have this problems.

11 September 2012
Unprompted review
Rated 5 out of 5 stars

outstanding service

would recommend this company , fast outstanding service
bought a baby bouncer chair and had next day delivery , given a tracting number and knew what time it would arrive , thanks
H Armstrong

9 September 2012
Unprompted review
Rated 4 out of 5 stars

Good administration, not so good products

I thought the service was brilliant. Ordered on a Sunday evening and delivered on the Tuesday. £1 delivery cost exceptional value. Kept up to date on time and day of delivery which was very convenient. Just a shame the bike wasn't as good. Build it yourself product made frustrating by the screw holes in the wrong place

9 September 2012
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Ordered on a Monday evening and the item arrived on the Wednesday, great communication from both the company and courier - I was even sent a one hour delivery time slot by text message on the day by the courier. Would order from again in the future.

8 September 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

I was really happy with the item i bought.it was exactly as described and the enclosed card was an extra bonus.very quick delivery as well.would definetly use again.

7 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

I bought a tummy time play mat from baby city and it arrived just a few days later, fantastic quality and brilliant value for money. I will definitely be using this site again!

4 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent and fast delivery - Well packaged

From ordering the item to receiving was very fast and well appreciated will definately use this site again

Thanks

4 September 2012
Unprompted review
Rated 5 out of 5 stars

Good Great Fantastic

Bought the i'coo 123 system. Good price, great website, fantastic service. How refreshing to deal with an efficient no nonsense company. Thank you.

31 August 2012
Unprompted review
Rated 5 out of 5 stars

Great Service- fast and efficient

I ordered OBaby Kiddie Ride on, on Sunday gone, and although it was a bank holiday weekend this item still arrived within 48hrs. Excellent service, the ride on was easy to fit, and put to good use yesterday by my 3yr old grand-daughter. Will use this company again and highly recommend it.

31 August 2012
Unprompted review
Rated 5 out of 5 stars

Lovely Clip Clop Princess

Already bought this for my granddaughter and she loves it so much I bought one for a friends' new baby too. It is easy for a young child to use and tough enough to withstand a bit of battering.

27 August 2012
Unprompted review

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