Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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4.7

All reviews

(218)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Why can't all online stores be this good?

Absolutely brilliant: arrived next day (I'd paid for standard delivery), well packaged and love the item! E-mails sent for each step of the order and delivery process so you know exactly where your order is. Will definitely use Baby City again and would highly recommend it to anyone!

23 December 2012
Unprompted review
Rated 5 out of 5 stars

fantastic! cheaper then elsewhere and fast delivery!

I was looking for a gift. It was out of stock in John Lewis and ridiculous price on amazon and i have two days before i had to give it to my niece. I Googled the item and found this site. Not only was it in stock but cheaper than other places and it offered next day delivery. I went for it and very very pleased. Arrived next day (something amazon has failed at more than once this xmas!) was well packaged and just what i wanted. Couldn't ask for more. And my niece.s face when she saw it? As they say - priceless. Thank you babycity, i will use you again!

22 December 2012
Unprompted review
Rated 4 out of 5 stars

Would order again fast service

I order my nephew a rocker chair for Christmas baby city was the only place left with it in stock, which was great as it was £10 cheaper then any where else. I got told it would take 3-5 days to delivery and it only took 2 days :). Fast cheap service would 100% shop here again thanks

19 December 2012
Unprompted review
Rated 5 out of 5 stars

Great service and super prices.

I have ordered and received many items from this company. On the occasion that I received a faulty product (a blue light did not work) I gave Babycity a phone and they organised a replacement. Thanks.

8 December 2012
Unprompted review
Rated 4 out of 5 stars

ADELE SINGS SKYFALL IN BATH- ENDS UP SHOWERED IN AWARDS

Ordered some cupboard latches that seemeed to be sold out in the three supermarkets that I actually physically visited off of babycity.co.uk and they arrived very promptly. The price and packaging were excellent and my only grumble would be the delivery cost but that minor niggle aside, I'll be using them again.

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Item I ordered was out of stock but I was kept informed of when stock would be in, I received my parcel, very well packaged a few days later.

21 November 2012
Unprompted review
Rated 5 out of 5 stars

5* service highly satisfied!

I'm purchase arrived within 24 hours which amazed me! The price already was very very reasonable, the product high quality! I will certainly be using again and again and would recommend to anyone who will listen!!! Great service all round! Wish mire company's were as good as this one!

14 November 2012
Unprompted review
Rated 5 out of 5 stars

Speedy service, perfect

Ordered an Obaby Foam Mattress, which was the cheapest price of any other on the net. it wad delivered 2 days later. Was kept informed every step of the way of the status of the order, and offered options of delivery dates by text, which was really useful. Very pleased with the service!

12 November 2012
Unprompted review
Rated 5 out of 5 stars

Great product, very fast delivery, excellent service!

I was very happy with the baby bedding that I ordered, it was bright, colourful and perfect for our nursery. I was kept up to date with the position of the delivery, even receiving a text with expected date (with easy options to change) and then a text in the day telling me the hour in which they'd be here, perfect! It all arrived on time and I am very happy so would definitely order from Baby city again. Thank you!

11 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Item ordered just after 3pm and was delivered the next day! Was kept uptodate as well as when it would be delivered. Excellent service will def use Babycity again.

8 November 2012
Unprompted review

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