Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.
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See what reviewers are saying
Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more
I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more
Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more
Company details
Written by the company
Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.
Contact info
Signature House, 10 Rose Hill, WV13 2AR, Willenhall, United Kingdom
- 0208 845 2288
- customerservice@babycity.co.uk
- www.babycity.co.uk
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Excellent service
I ordered a memory box for a baby shower I was going to and I was very impressed with the prompt delivery and was sent e mails advising me of the status of my order. It is a refreshing change to have such good customer service, many thanks
very fast delivery, great product
Very satisfied. Only issue we had was the packaging. It came in a box that said bowls and plates when product was a baby carrier. Almost sent it back without opening it. Great product and communication and very fast delivery though.
Great price. Quick dispatch. DPD even texted on the day to give me a 1hr delivery window!
Great price. Quick dispatch. On the day of delivery (the day after purchase!) he delivery company, DPD, gave me a 1hr delivery window! Very convenient.
Brilliant service ordered late on Thursday rare wives on Friday. Can't fault them
Slumber Bear
Haven't used it yet, but the delivery was brilliant ! Ordered Sunday, delivered Tuesday at the time stated. Thanks...........
I was worried about site my sister used it for me excellent and very quick!
Excellent service thank you!
Faultless
So many positives - most competitive price, super speedy delivery (packaged perfectly). Couldn't ask for more!
Fast, reliable and good value for money
Item well packaged and arrived in good time.
Th item was well packaged and arrived in good time.
excellent price, speedy delivery, well done BabyCity a great service
Quick ;)
Even I don't specified my delivery data and time, they was quick and contact me before, to make shore someone is at home when parcel arrive. ;))
Fantastic, speedy service!
I ordered some toys at midday and received them the next morning! Amazingly quick, great quality and great prices, Will definitely order from Baby City again!
Very good service, fast shipping to France , great communication !
I recommend this site to anybody. Lower prices and real service : 3 days for shipping between England / South France ; all guarantees for a foreign buyer like me, it's important. Absolutely no reservations.
So happy
I love the web site super fast to ship even to France excellent quality
Brilliant service. Highly recommended!
The product which I have orded, I couldnt find anywhere else. Price, P&P was great.
Delivery was very quickly.
Would deff. recommend to anyone.
Will shop at babycity again.
Thanks.
Nice product- what I wanted
Service was good and when stock was unavailable I was politely informed of the delay. However the delay extended beyond the extra time the original email stated and I had to chase the order myself.
Great service
Ordered for my nephew for Christmas. Ordering process simple and prompt delivery. Would order again.
Brilliant service - very quick off the mark with order.
Item as described arrived next day.
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