Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(218)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Punctual and good service

I ordered some baby stuffs online and it was delivered on time. I would say, that the goods are also in good condition and everything was correct.
I will use the babycity.co.uk in the future again.

6 May 2013
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered toy late on Sunday night and it arrived first thing Tuesday morning. A very happy birthday boy and a grateful mum, thank you.

5 May 2013
Unprompted review
Rated 5 out of 5 stars

impressed!

Speedy service, easy to use website, and the gift was very well received

5 May 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered stair gate extensions from them and was amazed how quickly they removed much quicker than expected and items packaged well.

29 April 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful gifts

Searching for a suitable gift for our friends 1st Grandchild was proving to be very difficult, but with Babycity you are spoit for choice. We finaly descided on the Jemima Puddle duck hamper which is amazing. The quality of the items in it are fantastic and delivery was prompt. We liked the fact that you could track your order down to the hour slot in which it would be delivered which took the panic out of "will we be in or not". This is an outstanding company and we won,t be looking anywhere else when we make our next purchase.

29 April 2013
Unprompted review
Rated 5 out of 5 stars

Very, very good.

Very satisfied with my product my son loves it, spot on delivery.
So overall very pleased and recommend this site to friends.
Thank you.

25 April 2013
Unprompted review
Rated 5 out of 5 stars

KTQ - Handmade cards - made with love for you

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the right, safe, quality teddy resting on the box lid. I am so happy with every consignment from Babycity and can't recommend them enough. I hope they never run out of teddies because my box sets would never be the same without them.

Thank you Babycity for every order and for making sure they are always delivered in super quick time.

15 April 2013
Unprompted review
Rated 5 out of 5 stars

Quick delivery, and good communication

I ordered during the Easter holiday, I got a delivery confirmation the next business day and delivery on the following. I got an hour delivery window and the driver came right on time! Great service, would shop here another time!

8 April 2013
Unprompted review
Rated 5 out of 5 stars

Speediest delivery

Goods ordered on Monday and delivered on Tuesday. How good is that! Musical mobile looks fine but as it's a gift it hasn't been unpacked it yet.

8 April 2013
Unprompted review
Rated 4 out of 5 stars

Great goods, shocking packaging.

I am very happy with my purchases, however The goods I ordered were sent in a box much larger than was necessary, and there was no padding whatsoever. The delivery driver actually dropped the box and it was sheer good luck that my goods were not damaged as they jostled sbout inside the box. Also, the baby's sleep suit I ordered was not presented in its own packaging, instead it was put into a huge plastic bag obviously intended for something much, much larger.

31 March 2013
Unprompted review
Rated 5 out of 5 stars

Great price, AMAZING service.

Toy arrived quicker than expected, was a great price and they even threw in a free gift, which was unexpected.

To top it off the TopCashback payment tracked and paid quickly too.

24 March 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, next day delivery

I had never used or even heard of Baby City before so when I was looking for bits for my new baby I wasn't sure whether to risk buying the expensive items from somewhere I hadn't tried and tested. However, the prices were much more competitive (my total order beat the usual baby stores by £70 or more) so we took the risk and paid with Paypal for added security.

I am so glad we did! Aside from the savings, the service was second to none. Everything was delivered next day, perfectly packaged, and I was kept up to date via email.

I'd highly recommend the company and will be checking with them first for anything else I need to buy. Thanks Baby City!!

24 March 2013
Unprompted review
Rated 5 out of 5 stars

Good communication!

I order some items and then decided to exchange one of them... no problem at all, good communication and fast problem solving. Will buy again. Thanks!

20 March 2013
Unprompted review
Rated 4 out of 5 stars

Happy

I bought a balance bike for my grandchild and it seems good quality and as described on the site

11 March 2013
Unprompted review

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