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Auto Windscreens Reviews 

75,777
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance
  3. Car Service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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No recent history of asking for reviews

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4.6

All reviews

(75,777)

8,608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

Turned up on time, polite, efficient, tidy. Can’t fault the service and the technician even told me about other problems I knew nothing about

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful booking on the phone

Helpful booking on the phone
Company kept the appointment despite one person being off work
Went down a repair rather than replacement route and ensured that I got my prepayment refunded promptly

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I was unable to drive to the workshop…

I was unable to drive to the workshop so someone came to my home and replaced the windscreen. As it was raining he put a canopy over the front of the car to keep everything dry. He was very polite and efficient and I was very pleased with the service.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful, Cheerful & Professional

A very cheerful gentleman came to fit my new windscreen and it looked very swish when finished. The whole experience from booking to fitting was pleasurable. Everyone was very helpful.
Thank you very much !

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, customer service was spot on, greeted by a friendly technician who gave me a time to return, car was ready on time, looked great, very happy :)

3 August 2026
Unprompted review
Rated 4 out of 5 stars

Great service generally.

The man installing the windscreen was super diligent and polite and tidy.
The service was easy to book in initially.
There was a hiccup with the time we were told to anticipate the engineer to be with us, and when he was dispatched from the HQ - but when I contacted Autowindscreens through the contact hub the man who got in touch was very polite and apologised, explaining the resourcing challenges they had been having.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Arrived as scheduled. Very pleasant technician. Chip repair done speedily and as expected with helpful advice re likely future issues.

3 August 2026
Unprompted review

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