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Auto Windscreens Reviews 

75,769
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance
  3. Car Service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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No recent history of asking for reviews

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4.6

All reviews

(75,769)

8,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional. Polite and friendly. Work done to a high standard. Thank you can't remember date gave you a rough date .

4 July 2026
Unprompted review
Rated 5 out of 5 stars

First class communication pre-…

First class communication pre- appointment and once I arrived at the garage.
The job was to take 2.5 hours so I was given some local information for cafes and shops which i appreciated.
The car was ready at the time given too. I would recommend this garage.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly technician!

It’s worth the wait if you request the job to do at home. Would recommend extra tools for the technician from what he encountered. Although it did resolve with my little help. Also hire more technicians for home service bookings. Overall, I would recommend the company. Thumbs up to a good and Friendly technician(James).

4 August 2026
Unprompted review
Rated 5 out of 5 stars

My visit was met by an extremely polite…

My visit was met by an extremely polite and courteous gentleman, who explained he was just finishing another customers vehicle, and would be with me within 5 minutes, which he was.
I waited a maximum of 15 minutes, and my vehicle was professionally repaired.

4 August 2026
Unprompted review
Rated 2 out of 5 stars

Good but

The fitted was quick and good, he couldn’t fit the rear wiper back in as he said the nut was broken

4 August 2026
Unprompted review
Rated 3 out of 5 stars

When I booked my repair through…

When I booked my repair through Alistair, he wrongly marked my car as needing to go to one of your workshops - because he put it in the category of having windscreen sensors. I rang back the next day because, although I had no idea about windscreen sensors, I wanted to know why I had to go to you rather than you come out to me. The second operator spotted the error and, although I still had to wait three weeks for the repair - they couldn’t fit it in before, apparently, at least a repairer was booked to come out to me. The chap who replaced the windscreen was friendly and seemed to do the job in no time.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Service was excellent through from booking through to the instillation of a new windscreen for the van.

12 August 2026
Unprompted review

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