AttractionTickets.com Reviews 

32,696
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the booking process and overall smooth experience. Many people appreciate the friendly, helpful, and knowledgeable staff who provide phenomenal customer service, often going above and beyond to assist. Reviewers also find the prices to be good value, with many noting the availability of deals and easy-to-use website for purchases. However, some people mentioned dissatisfaction with customer service, describing it as unhelpful, unfriendly, or providing inaccurate information. These reviewers also noted a lack of flexibility or willingness to resolve issues, which in some cases led to a loss of confidence.

What people talk about most

Price

People report positive experiences with price, often finding competitive and affordable options for various... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting quick, helpful, and efficient... See more

User experience

Customers had positive experiences with user experience, finding the booking process straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing day at Disnaeyland Paris, we went trough a lot of fun attractions and we enjoyed every second of the park, there’s many cool places where you can drink your coffee or get something t... See more

Company replied

Rated 5 out of 5 stars

Used Attrationtickets.com for the first time to book Disney Florida tickets and was really impressed. It was hard to find tickets for less than a 7-14 day trip but this platform and the team made it s... See more

Company replied

Rated 5 out of 5 stars

What can I say….. Amazing in Every way!! A long standing contract with the USA Disney and universal I think speaks for itself! Thanks so much Attraction Tickets! Our Children (24,15&14) have... See more

Company replied

Rated 5 out of 5 stars

Wanted tickets for MVMCP but was going to be at work when they were released. Phoned the week before and spoke to Charley who told my details and registered my interest. Received an email the day b... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,696)

5,565 reviews in the last 12 months

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Rated 4 out of 5 stars

Good but would be better if tickets…

Good but would be better if tickets were in my wallet on iPhone not just email

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback and suggestion! We really appreciate you taking the time to share it, and will be sure to pass it on to the team.

Rated 5 out of 5 stars

Had an issue with my reservation and…

Had an issue with my reservation and the online call handler solved my issue with no problem. Very attentive to my request and processed everything to my satisfaction in a very speedy time

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback! We’re pleased to hear your issue was resolved quickly and that you received great support.

Rated 5 out of 5 stars

Always the best...

Always the best price, most flexibility, lowest deposit and best customer service. Don't bother trying to shop around, you don't need to with AttractionTickets.com.

20 July 2026
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Reply from AttractionTickets.com

Thank you for your fantastic feedback! We really appreciate your support and are delighted to be your choice for booking tickets

Rated 5 out of 5 stars

Attraction Tickets has great customer service

Attraction Tickets always answer my queries quickly, both on FB messenger and by phone. Also their site is easy to use for purchases and well priced.

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback! We’re glad to hear you’ve had a smooth experience and appreciate your support.

Rated 5 out of 5 stars

Fantastic Service – Highly Recommend!

I recently purchased my Disneyland Paris tickets through AttractionTickets.com and had a great experience. The price was excellent, and they had some fantastic offers available. Linking the tickets to the official Disney app was quick and easy, making everything seamless. Great value, hassle-free, and I would definitely recommend them!

12 July 2026
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Reply from AttractionTickets.com

Thank you for your kind words! We’re so pleased you had a great experience and hope to help you with your next adventure.

Rated 5 out of 5 stars

Very pleased overall with the hole…

Very pleased overall with the hole thing, communication with them was great any questions was quickly responsive

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback! We’re glad you had a great experience and appreciate your kind words.

Rated 5 out of 5 stars

Sarah in sales was fantastic

Sarah in sales answered all my e-mails, had questions for me so she could get the best tickets and deals for me. I got exactly what I want and she helped me a few times later when I couldn't get things to work. The prices, booking process and service were excellent.

20 July 2026
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Reply from AttractionTickets.com

Thank you for your wonderful feedback! We’re delighted Sarah could help you find the right tickets and make everything as easy as possible.

Rated 5 out of 5 stars

Amazing Service

Amazing Service! Not Used Them Yet As I Don't Travel Till September But Staff Have Been So Helpful & Would Definitely Book Again!

20 July 2026
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Reply from AttractionTickets.com

Thank you for choosing us and for sharing your experience.
We hope you have a great time!

Rated 5 out of 5 stars

Agent was courteous and helpful

Agent was courteous and helpful
Re-payment of deposit was an unexpected and very welcome gesture
Excellent customer service

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback! We’re pleased to hear you received great service and support.

Rated 5 out of 5 stars

Customer services are really good

Customer services are really good, they do all they can to help you if you have to make any alterations. Very good at responding via email - quick and capable.

20 July 2026
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Reply from AttractionTickets.com

Thank you for your feedback! We’re glad our team could help and provide great support.

Rated 5 out of 5 stars

Easy to book and good instructions on how to transfer tickets onto theme park app

The website gave good descriptions and made it easy to choose which theme park tickets I needed for our up and coming Orlando trip and it was a great deal. Easy to book. For a 'non techy' like me, I was able to transfer my tickets onto both theme parks app's so the instructions on how to do this were very clear and easy to follow. This was quite important as I know how the world revolves around apps so this will (hopefully) make life easier when we actually get to the gates. Having said that, it's good to have a print off too so that if there are any issues, or if you're not able to transfer it onto a smart phone the ticket booths can just scan your print off and you get a physical ticket. Very pleased with the service. Can't wait to use our tickets.

19 July 2026
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Reply from AttractionTickets.com

Thank you for your lovely feedback! We’re delighted we could make things easy for you and hope you have an amazing Orlando trip filled with great memories!

Rated 2 out of 5 stars

Beware Downloaded tickets…

I bought tickets for Loro Parque Tenerife begore we went on holidsy so some of the cost was already paid for.
We have a problem where we can not go, tickets are dated for next week. I contacted them to be told that i can't cancel due to them being downloaded. BE AWARE of this catch.
I would buy in resort, I have found better offers and more help.

21 July 2026
Unprompted review
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Reply from AttractionTickets.com

Hi Susan. Thank you for the feedback.
Could you please provide us with your booking reference so we can look into the situation?

Thank you,
Attraction Tickets Team

Rated 1 out of 5 stars

Poor Customer Service after purchase

I made a mistake when entering one of the names on my Universal Resort Park tickets. Unfortunately, the response I received from your Customer Service team was unhelpful, disappointing and inaccurate.

I was simply told that Universal tickets could not be amended and that I would need to purchase replacement tickets. The advisor, even offered to check the cost of new tickets, without any further discussion and more importantly, without mentioning that the existing tickets could potentially be cancelled free of charge or that there might be another solution.

What makes this particularly concerning is that, after contacting Universal Studios Resort Customer Services directly, my issue was resolved within minutes. The agent changed the name on the ticket without any difficulty and was genuinely surprised that Attraction Tickets had not contacted them on my behalf to arrange such a straightforward amendment.

Having used Attraction Tickets (Direct) for many years, this experience has seriously undermined my confidence in your customer service. It is disappointing that such a simple issue could not be resolved by your team, especially when Universal was able to do so quickly and efficiently. As a result, I will think carefully before making future purchases through Attraction Tickets.

10 July 2026
Unprompted review
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Reply from AttractionTickets.com

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience.

Our team follows the guidance and procedures provided by the parks, and unfortunately, the options available to us can sometimes be limited by the park’s ticketing systems and policies. We appreciate that this may not have been the outcome you were hoping for, and we’re sorry that we didn’t provide a more helpful experience on this occasion.

We’re pleased to hear that Universal was able to assist and that the name amendment was successfully completed.

We’re always reviewing our processes, and feedback like yours helps us identify areas where we can improve. We truly value your loyalty over the years and hope to have the opportunity to provide the level of service you expect from us in the future.

If you need any further assistance, please don’t hesitate to get in touch. We’re always happy to help.

Kind regards,
AttractionTickets.com Team

Rated 5 out of 5 stars

Prompt ticket download

Using attraction tickets is so easy, the discount code is displayed clearly. We had 10% off our Mickey's Christmas party tickets for our family. I received 2 emails to my inbox one was confirmation and the other was the tickets with clear instructions of how to download them and attach them to the Disney app.

19 July 2026
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Reply from AttractionTickets.com

Thank you for your lovely feedback! We’re delighted you found the process easy and hope you have a magical time at Mickey's Very Merry Christmas Party!

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Sadly had to cancel our upcoming tickets, very helpful and money back instantly ...
Have used before and would definitely use again

20 July 2026
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Reply from AttractionTickets.com

We’re sorry your plans changed, but we’re glad we could make the process as smooth as possible. We really appreciate your continued support.

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