AttractionTickets.com Reviews 

32,642
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the booking process and overall smooth experience. Many people appreciate the friendly, helpful, and knowledgeable staff who provide phenomenal customer service, often going above and beyond to assist. Reviewers also find the prices to be good value, with many noting the availability of deals and easy-to-use website for purchases. However, some people mentioned dissatisfaction with customer service, describing it as unhelpful, unfriendly, or providing inaccurate information. These reviewers also noted a lack of flexibility or willingness to resolve issues, which in some cases led to a loss of confidence.

What people talk about most

Price

People report positive experiences with price, often finding competitive and affordable options for various... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting quick, helpful, and efficient... See more

User experience

Customers had positive experiences with user experience, finding the booking process straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing day at Disnaeyland Paris, we went trough a lot of fun attractions and we enjoyed every second of the park, there’s many cool places where you can drink your coffee or get something t... See more

Company replied

Rated 5 out of 5 stars

Used Attrationtickets.com for the first time to book Disney Florida tickets and was really impressed. It was hard to find tickets for less than a 7-14 day trip but this platform and the team made it s... See more

Company replied

Rated 5 out of 5 stars

What can I say….. Amazing in Every way!! A long standing contract with the USA Disney and universal I think speaks for itself! Thanks so much Attraction Tickets! Our Children (24,15&14) have... See more

Company replied

Rated 5 out of 5 stars

Wanted tickets for MVMCP but was going to be at work when they were released. Phoned the week before and spoke to Charley who told my details and registered my interest. Received an email the day b... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(32,642)

5,500 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service. Tickets are cheaper from this site. No issues at all.

15 September 2025
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks for your feedback! We're delighted you found our service easy and great value.

Rated 5 out of 5 stars

Great service

From the moment we first made contact we felt valued as customers. The advice we received was first class and resulted in us purchasing attraction tickets.
Great service from the outset.

16 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your lovely feedback! We're so pleased we could help. Have an amazing trip!

Rated 5 out of 5 stars

Highly recommend

Been to Florida over 20 times and we always use attraction tickets, apart from competitive prices the customer care is excellent..

7 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your continued support! We're delighted to be part of your Florida trips and look forward to helping again soon.

Rated 5 out of 5 stars

Excellent guide

Excellent guide - really engaging and varied tour of a beautiful city

18 July 2026
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Reply from AttractionTickets.com

We appreciate your feedback and support!

Rated 5 out of 5 stars

very easy to use website

very easy to use website
made one call to them the next day and very helpful

18 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your kind feedback! We're so pleased you found our website easy to use and that our team could help. Have a fantastic trip!

Rated 5 out of 5 stars

Booking easy

Booking easy, good prices

16 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We appreciate your feedback and support!

Rated 5 out of 5 stars

Excellent and reliable

I’ve been using Attraction Tickets since 2013 and they’ve always been reliable. I’ve bought tickets for Disneyland Paris, Disneyland California, and Universal, and the service has been excellent every time. On one occasion, a discount wasn’t applied correctly, but customer service refunded the difference quickly. A company I trust and highly recommend.

18 July 2026
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Reply from AttractionTickets.com

Thank you for your loyalty and kind words! We're delighted to have been part of your trips over the years and look forward to helping with many more.

Rated 5 out of 5 stars

Spot on

Ease of using the site and spot on communication also a great price

18 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your wonderful feedback! We're so pleased you found our website easy to use and enjoyed our communication. Have a fantastic trip!

Rated 5 out of 5 stars

Competitive prices for Portaventura…

Competitive prices for Portaventura land tickets compared to the actual website. Website easy to understand and tickets available as soon as payment processed.

Would use again.

18 July 2026
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Reply from AttractionTickets.com

Thanks for your review! We're thrilled you found us easy to use and great value. We look forward to seeing you again!

Rated 4 out of 5 stars

Tickets came through quickly to my…

Tickets came through quickly to my email.
A screenshot of them would not work at the gate so I had to save to notes when I had Wi-Fi , I don’t have roaming so couldn’t open up original email.

10 July 2026
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Reply from AttractionTickets.com

We're sorry to hear that you had some difficulty accessing your tickets.
Despite this, we hope you had a fantastic time and enjoyed your visit.

Rated 2 out of 5 stars

Bad customer services not friendly

Bad customer services not friendly

11 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We're sorry to hear that you feel this way.

We'd like to reassure you that our team is always happy to help and provide the best possible service. However, as a business, we do need to follow our processes and Terms & Conditions to ensure fairness and consistency.

We're truly sorry that this has affected your experience and apologise for any disappointment it has caused.

If you need any documentation to support an insurance claim, please let us know, and we'll do our very best to assist. We're always here to help.

Kind regards,
Attraction Tickets team

Rated 5 out of 5 stars

Easy to use site

Easy to use site. Good price.
I have used Attraction Tickets for several years and I feel vey confident with the product and the company.

17 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your continued support! We're delighted to have earned your trust over the years and look forward to helping with your next trip.

Rated 5 out of 5 stars

Easy to book

Easy to book, customer service was great and attentive.

6 July 2026
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Reply from AttractionTickets.com

We appreciate your feedback and support!

Rated 3 out of 5 stars

Not received tickets

Not received tickets

11 July 2026
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Reply from AttractionTickets.com

Hi Robert,

We can see that your ticket confirmation was sent to your email less than 20 minutes after your purchase.

Could you please check your inbox and your spam/junk folder, as emails can sometimes be filtered there?

Once you have your booking number and email address, you can access your customer account on our website and download your tickets.

If you need any further assistance, please don't hesitate to contact us. We're always happy to help.
0203 904 4988
customerservices@attractiontickets.com

Kind Regards,
Attraction Tickets Team

Rated 5 out of 5 stars

All worked perfectly

All worked perfectly. Great deal

17 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We appreciate your feedback and support!

Rated 5 out of 5 stars

Booked tickets for Florida

Booked tickets for Florida. Always excellent service from speaking to staff. Extremely helpful and they always try getting you the best deal.

18 July 2026
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Reply from AttractionTickets.com

Thank you for your kind words! We're so pleased our team could help you find the best deal. Have an amazing Florida trip!

Rated 5 out of 5 stars

Excellent

Excellent! Bought my tickets & was emailed them straight away no hassle. I had viewed other companies and found these to beat them by a mile. Saving me a small fortune. Thank you Attraction tickets. Looking forward to my holiday.

18 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your fantastic review! We're delighted you found great value with us. Have an amazing holiday!

Rated 5 out of 5 stars

Great Orlando booking experience with Wendy

We’re travelling to Orlando for a month and got the Freedom Pass. Wendy looked after us fantastically. We needed to stagger our dates for Disney and Universal, and book Mickey’s Christmas party. She gave us a great quote and it was wonderful to pay a small deposit and pay it off closer to our trip. Had a small snag with getting one lot of tickets but it got sorted with one email.

16 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your lovely review! We'll be sure to pass your kind words on to Wendy. Have a fantastic Orlando holiday!

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